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Paypal Reviews

2.0 Rating 489 Reviews
25 %
of reviewers recommend Paypal
2.0
Based on 489 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 16th June 2025
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Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
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Paypal 5 star review on 18th April 2025
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Paypal 1 star review on 15th April 2025
Brittany
60
Anonymous
Anonymous  // 01/01/2019
Has anyone else has customer service issues with PayPal? I'm so irritated right now that I want to stomp on my phone.
Helpful Report
Posted 11 years ago
You have the slowest customer service ever. And you don't pay me any attention because I don't suck it up to your promos
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Posted 11 years ago
AskPayPal PayPal Worst customer service ever. On hold over 2 hours and counting. Shockingly bad.
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Posted 11 years ago
Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.
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Posted 11 years ago
Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.
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Posted 11 years ago
i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions
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Posted 11 years ago
has one of the WORST customer service centers EVER. PayPal
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Posted 11 years ago
absolutely frustrated with paypal customer service, it's like talking to a wall… which is effectively what it is
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Posted 11 years ago
PayPal has THE WORST customer service of all time. I was on hold for 30min and no one answered annoyed
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Posted 11 years ago
The PayPal server is currently experiencing some difficulties. Please try again later or contact Customer Service. (I did - 2 days ago)
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Posted 11 years ago
Spoke to a machine for twenty minutes trying to get simple info. PayPal Customer Service is horrendous - no humans..
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Posted 11 years ago
Paypal is rated 2.0 based on 489 reviews