Name: Paypal
Rating: 1.99

“Account got hacked, which I don't blame on them. But they had NO customer service for me, in an urgent, stressful situation, absolutely unacceptable for a financial institution. I could go on but unfortunately there are plenty of others who had the same experience and the one that convinced me I wasn't biased was a British woman who's businesses was in free fall over an issue, with horrible tales to share on Youtube. I will leave PayPal as soon as a blockchain based service I can find.”

Helpful Report

Posted 7 years ago

“Goods ordered and paid for via paypal but the goods never arrived / were not delivered. I opened an issue with paypal they merely allowed use of paypal as a channel for buyer-seller discussion without intervening in any way. When I escalated as the final action I could take, they found in favour of the sellers. So I am now having to sort the problem out with the sellers myself in order to get a refund! No more paypal for me. I will just use my card and raise any queries with my bank direct.”

Helpful Report

Posted 7 years ago

“PAYPAL are scammers On January 18, 2017, Paypal spoofed us from GB £ 783.61 and £ 44.98 GBP on January 22, 2017. Initially, Paypal promised to return the money for 6 months, but without it, it began to ignore calls and e-mails. We've read in forums that there are more people affected by Paypal's dishonesty. Please let us know, we will look for ways to make this information public and recover your debt from Paypal. Paypal yra vagys? 18 Jan 2017 Paypal apgaulės būdu iš mūsų pasisavino -£783.61 GBP bei -£44.98 GBP 22 Jan 2017. Iš pradžių Paypal žadėjo pinigus grąžinti už 6 mėnesių, tačiau to nepadaręs ėmė ignoruoti skambučius bei elektroninius laiškus. Mes skaitėme forumuose kad yra daugiau tokių nukentėjusių nuo Paypal nesąžiningumo. Prašome pranešti mums, mes ieškosime būdų šią informaciją paviešinti ir išieškoti skolą iš Paypal. Paypal воры? 18 января 2017 Paypal обманo присвоила - и £ 783,61 GBP - £ 44,98 GBP 22 января 2017. Первоначально, Paypal обещали вернуть деньги в течение 6 месяцев, но стали игнорировать звонки и электронные письма. Kто пострадал от Paypal нечестности. Пожалуйста, дайте нам знать, мы будем искать пути, чтобы сделать эту информацию общественности и взыскать долг с Paypal.”

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Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“Diabolical customer service.”

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Posted 7 years ago

“Sold an item on ebay and they put my payment on hold for 21 days before releasing it to me because i was '' A new Customer""”

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Posted 7 years ago

“Won't accept £ sterling account with non UK address despile my continuous complaints Almost impossible to contact Cannot log in because I've forgotten password and it's all too difficult. They claim my e-mail address is in use. Life is too short to mess about to enable them to refuse my £sterling cards time after time. Utter shower....”

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Posted 8 years ago

“chronic performance from Worderey's PayPal method; so order went to old address!!”

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Posted 8 years ago

“There are loads of PP alternatives. Start using them and stop using PP.”

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Posted 10 years ago

“People, if you need your money, stop using paypal, we live in a time where there are hundreds and thousands of other GOOD companies on web that do the same thing as paypal, but are doing their work a lot better and faster, and you can trust them more nowadays than paypal. I got a stupid copy-paste email form them saying they are sorry and they are starting to close my account... with absolutely no reasons, I'm a normal person and have done nothing wrong to them or somebody else.. I don't use ebay I just received some money from some friends of mine... and here you go, I have my money blocked at paypal for HALF A YEAR (180 days), they don't reply to emails, calling them make no sense as nobody will help you etc etc.... People, STOP using papal!!!!!! Stay AWAY from paypal if you want your money to be safe!!!”

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Posted 11 years ago

“disappointed with customer service when I was charged on ebay for something I didn't click "confirm" for, with no way to fix it.”

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Posted 12 years ago

“do not trust this company. Very rude customer service. Will not listen to you and make accusations without any evidence.”

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Posted 12 years ago

“Paypal you are a joke. Your service is a disaster and your online customer service is down. ARGH!”

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Posted 12 years ago

“Wow PayPal has THE LONGEST wait time to their customer service phone center. God forbid you have a question that isn't covered in the FAQs.”

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Posted 12 years ago

“Paypal needs to work on its customer service; I have had the worst experience in trying to resolve a simple dispute. Wasted time”

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Posted 12 years ago

“u guys have horrible customer service. I shouldn't have been on hold as long as I was yesterday. Didn't even get my issue addressed.”

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Posted 12 years ago

“PayPal & eBay have the WORST customer service of all time. I'll be closing my accounts with them today. This is ridiculous.”

Helpful Report

Posted 12 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Paypal Reviews

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