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Paypal Reviews

2.0 Rating 489 Reviews
25 %
of reviewers recommend Paypal
2.0
Based on 489 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Paypal 1 star review on 16th June 2025
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Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
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Paypal 1 star review on 20th April 2025
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Paypal 5 star review on 18th April 2025
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Paypal 1 star review on 15th April 2025
Brittany
60
Anonymous
Anonymous  // 01/01/2019
PayPal customer service SUCKS. Seriously people, do you even try anymore?
Helpful Report
Posted 11 years ago
Having trouble with PayPal yet again... Their customer service needs a lot of work. not happy bad service bad customer service again
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Posted 11 years ago
eBay/Paypal customer service are the shittiest thing possible
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Posted 11 years ago
Can't believe how frustrating paypal is to work with.Their customer service is the worst.What other online money transfer sites are there?
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Posted 11 years ago
Can't believe how frustrating paypal is to work with.Their customer service is the worst.
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Posted 11 years ago
sometimes when you pay with paypal. Not the best customer service
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Posted 11 years ago
No really, paypal , why have I been holding for 25 minutes to talk to a customer service rep? sort it else im going back to google
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Posted 11 years ago
PayPal I was legal to begin with yet PayPal seems to think differently? Seriously pissing me off w/ this "customer service" SMH
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Posted 11 years ago
paypal has the worst customer service
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Posted 11 years ago
PayPal your phone customer service is painful, sort it
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Posted 11 years ago
I can relate! PayPal has the worst customer service! And it doesn't get better the higher up you go!
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Posted 11 years ago
PayPal is soooo frustrating!!! Do they not have any customer service? GRRRRR
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Posted 11 years ago
Paypal both your core services and customer service are garbage!!!
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Posted 11 years ago
Is PayPal's customer service call system designed to make my battery die before they have to bother a rep?
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Posted 11 years ago
I am extremely disappointed with paypal. Customer service is horrible !! On hold for over an hour. paypal sucks
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Posted 11 years ago
paypal Worst customer service I have ever experienced. My shoulders drop everytime I realize I need to call them.
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Posted 11 years ago
PayPal has the worst customer service ever.. it started!
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Posted 11 years ago
you're re-defining poor customer service, as soon as someone will pick up your phones, i will be canceling my acct.
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Posted 11 years ago
the worst customer service I have ever delt with. On hold for over 1 hour and have not heard from anyone.
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Posted 11 years ago
your customer service is a disgrace. Poor poor service.
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Posted 11 years ago
Paypal is rated 2.0 based on 489 reviews