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Pediwear Shoes Reviews

4.9 Rating 6,600 Reviews
98 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,600 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Pediwear Shoes Reviews
Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

They made good on their promise to match and beat the prices of their competitors, which was very much appreciated. However, the leather of the shoes I bought (Loake Angelsey) was defective and had to be returned to the manufacturer. But this is of course not Pediwear's fault. Invoice system could be better.
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Posted 9 years ago
Very good, constructive and polite communication.
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Posted 9 years ago
Prompt personal service. Which is surprising fir an online seller. Good pricing.
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Posted 9 years ago
I was please buy (properly) made in England doc marten shoes which although they are more expensive are certainly far superior to the Chinese DMs and actually fit properly. Pediwear's price is cheaper than other websites and their service is good.
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Posted 9 years ago
Great price, fast shipping!! A+++
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Posted 9 years ago
Dear Customer, Thank you for your kind comments which indicate that you were very happy with our service, As customer service is of the highest priority to us, we wondered what we might improve, to achieve the 5th star we continually aim for. Kind regards Brian Pediwear
Posted 9 years ago
Good price, great service
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Posted 9 years ago
Dear Customer, Thank you for leaving a kind review. We wondered whether you dropped to 4 stars because your shoes didn't arrive within the 4-6 working days you were advised. Our records show that the order was despatched in time to achieve this. Please let us know if this was the case, or whether it was any other matter that we might improve on to achieve 5 stars. Kind regards Brian Pediwear
Posted 9 years ago
Great product selection but some of them are not in stock and the waiting time can be couple of weeks... Information about product availability - even at manufacturer level - should be communicated when placing the order. Outside of that, quick delivery, good customer service and the product are very good quality
Helpful Report
Posted 9 years ago
Dear Customer Thank you for your review - we are pleased to hear you appreciate the choice we offer. In order to offer this choice we offer styles which we believe to be available from the manufacturer at short notice - usually within 24 hours to a week. Most of our customers appreciate the choice this gives then, and the slight delay for some styles is often not even noticed. We try to keep our website as up to date as possible, removing styles which are no longer available. Unfortunately there is no method by which we can show availability at the manufacturer at present. However, our advisers are available via live chat, telephone and email - so if you have an enquiry about availability please do not hesitate to contact us before ordering. Regards Mike
Posted 9 years ago
Had to wait a while for my order due to issues with manufacturer, but was kept reasonably well informed with updates on progress
Helpful Report
Posted 9 years ago
Dear Customer Thank you for your review. We are sorry about the delays but pleased to hear that we were able to keep you informed during this process. Please do not hesitate to contact us regarding availability if you are considering an order in future. We hope to be of service again soon. Kind Regards Mike Small Pediwear
Posted 9 years ago
The Pediwear website is informative and easy to use. The ordering process is straight forward. I received the shoes in a reasonable amount of time given they were coming to New Zealand. There was some slight damage to the box - which did concern me as if they were unsuitable they needed to be returned in a saleable condition - but perhaps the slight damage would not have been an issue. Fortunately they didn't need to be returned - and are fantastic. Having a lower cost/free shipping option was a real bonus - and is something some rivals do not offer.
Helpful Report
Posted 9 years ago
Dear Customer Thank you for your review. We are pleased to hear that you are happy with your purchase and with our shipping offers. Getting the parcel to you undamaged is our responsibility - so if there had been a need to return it in a damaged condition you would not have been liable for any damaged caused. We are sorry that this happened on this occasion but we have sent many parcels to New Zealand and the vast majority all arrive perfectly intact. I hope we can be of service to you again soon. Kind Regards Mike Small Pediwear
Posted 9 years ago
Service and products are excellent. If product information could show more detail pictures, it would help client make choice.
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Posted 9 years ago
Dear Customer Thank you for your kind review and remarks regarding our service and products. All of our new products are now sent for professional photographs - 4 views in total. Was there a particular product or brand which you found there to be too few images? I would be grateful for your further feedback to help us improve the site? In the meantime we look forward to being of service again. Kind Regards Pediwear
Posted 9 years ago
Packing was well made, and very quick response from the staff
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Posted 9 years ago
Good assortment and swift delivery
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Posted 9 years ago
Good deal
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Posted 9 years ago
Mr.Brain always give me a quick response and exact information about what I asked. So I am satisfied with your company.
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Posted 9 years ago
Dear Mr Kawano, may we thank you for your review, customer service is always one of our top priorities. In light of your kind words, we wondered what we might have done better to achieve 5 stars, perhaps you would be kind enough to let us know. Hopefully we may be of better service to you in the future. Kind regards Brian Pediwear
Posted 9 years ago
Efficient, rapid and happy to help
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Posted 9 years ago
Thank you for your kind comments, our aim is always to provide good service and quality footwear. However we note that you have only given us 4 stars, may we request that you let us know how we could improve to achieve 5 stars.
Posted 9 years ago
Not the right colour. Verify more efficiently by checking INSIDE the boxes. But good communication
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Posted 9 years ago
Dear Customer Thank you for your review and for giving us 4 stars despite receiving the wrong colour. Clearly we should have noticed that the wrong colour was in the box. Our team do open every box before sending to check for faults and sizing (as well as colour). On this occasion it would appear that the colour was not checked thoroughly enough - I will repeat our previous apology for any inconvenience caused. It is very usual for us to find this particular brand in the wrong packaging and even more so for us to then fail to notice this at despatch. I am pleased to note that we did offer to replace the sandals with the correct colour. I hope this incident will not stop you from buying from us again. Kind Regards Mike Small Pediwear
Posted 9 years ago
Found the best price out there at Pediwear for my Barkers. They took a little longer than expected to make it to the Antipodes... but we're worth the wait!
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Posted 9 years ago
Dear Customer Thank you for your review, and and for letting us know you were pleased with the Barkers. I am sorry to hear that they took longer to arrive than expected. In general orders despatched to the Antipodes arrive within 7 - 10 working days, and most arrive sooner than 7 days. It is not clear why your order took longer, but please be reassured that taking longer than the 7-10 working days we quote is quite usual. We hope we will have the opportunity to serve you again. Kind Regards Mike Small Pediwear
Posted 9 years ago
Good merchandise and very kind communication. Especially response is very quick. That's great. Fast shipment is also satisfied. I hope the pics of item are more detailed and plentiful. That will make perfect that site.
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Posted 9 years ago
Dear Customer Thank you for your kind review. I note that there are only 2 separate views of the shoe you purchased. We would usually expect to be displaying at least 4 views - I was not aware that we only had two shots of this shoe. I will ensure this situation is rectified. In the meantime if you ever require more views of a particular style please do not hesitate to ask. We have a small photography studio in house and can usually arrange for specific shots to be taken. We hope to be of service to you again soon. Kind Regards Mike Small Pediwear
Posted 9 years ago
excellent product but more instuction on sizing would be better.
Helpful Report
Posted 9 years ago
Dear Customer Thank you for your review, we are pleased to hear you are happy with product. We are however, so sorry to discover we were not more helpful in relation to sizing. We have experts with many years of experience who know their brands and their fitting characteristics extremely well. It is very disappointing that we have missed an opportunity to give a customer this advice. I am in the process of considering adding a comment to all product listings so that customers are prompted to contact us for advice. In the meantime I hope you will consider ordering from us again - please contact us via Live Chat, telephone or email to ask for sizing advice and we will be only too happy to help. Kind Regards Mike Small Pediwear
Posted 9 years ago
Shoes arrived quick, no issues pity the free shipping code was not applicable to Crockett and Jones. with the weak Australian dollar, any discount would be appreciated
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Posted 9 years ago
Dear Customer Thank you for taking the time to review our services. We are pleased to hear the shoes arrived quickly in good condition. Unfortunately the pound is very weak too at present! In any case I am sure you must understand that we cannot give discount based on currency exchange rates. We hope we can be of service again soon. Kind Regards Mike Small Pediwear
Posted 9 years ago
Pediwear Shoes is rated 4.9 based on 6,600 reviews