Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,600 Reviews

98 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 18th March 2026

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service , except process to register shipping adress abraod”

Helpful Report

Posted 10 years ago

Dear Customer Thank you for your review. Please let us know what problems you encountered when registering your address. There is no difference between registering a UK and a foreign shipping address so I am surprised to hear you encountered these difficulties. We would very much appreciate it if you were able to advise the precise nature of the problem. We can then endeavour to improve the system. In the meantime we are grateful for your business and look forward to being of service to you again. Kind Regards Mike Small Pediwear

Posted 10 years ago

“I would appreciate your service more if I had received information when my order was complete and what was estimated delivery date. I was surprised it took about two weeks to receive my order.”

Helpful Report

Posted 10 years ago

Dear Customer We are sorry to hear you did not receive our email communications. It is our standard practice to reply within one working day to all orders - and we emailed you on 16th - the day after your order to advise we would expect your order to take 7 to 10 working days to reach Poland. I have checked our email servers and I can find no evidence that our email was rejected so I wonder if it might have ended up in a 'spam' folder? Please also bear in mind that this was a free shipping service. Thank you for giving us 4 stars despite your concerns and we hope this will not put you off ordering in future. Please don't hesitate to contact us via Live Chat or email if you have any concerns in future. Kind Regards Mike Small Pediwear

Posted 10 years ago

“This was not the first time that I've ordered from Pediwear, and certainly not the last! Pros - great selection of shoes, sizes and brands. Also, I''ve found the prices to be unbeatable. Cons - slow delivery ( I live in Denmark) Overall, a good experience”

Helpful Report

Posted 10 years ago

“Pediwear accidentally sent me shoes in the wrong size. I was asked to return them, which I did, to get the correct ones. I was able to change the model of the shoe to a different one of the same price, and I got a refund of the costs related to shipping back shoes to Pediwear. Mistakes sometimes happen and Pediwear solved it in a good way, I will for sure return to them for my next pair of shoes.”

Helpful Report

Posted 10 years ago

Dear sir, many thanks for your review, which we appreciate. I would like to apologise for the inconvenience of our getting your order wrong and to assure you that this is a very rare occurrence. Thank you for being understanding about it and we look forward to seeing you again. Best regards, Matthew

Posted 10 years ago

“good service, nice customer service, to be sligthly improved in delivery”

Helpful Report

Posted 10 years ago

Dear Customer Thank you for your review and kind comments. Thank you for giving us 4 stars despite the delay in delivery. Your order was placed at a particularly busy time for us - these delays are unusual. However, we should have better advised you on responding to the order - we are improving processes to ensure this does not recur. In the meantime we are sorry for any inconvenience, and we hope you enjoy your shoes. We look forward to being of service to again. Regards Mike Small

Posted 10 years ago

“Bought 2 pair of Laokes 1880. Good value compared to Allen Edmonds , Alden even with shipping. 1st pair arrived with. Shoe horn, suede brush and 10% auto discount in next order. 2nd pair ordered 3 days after 1st , arrived with no extras and the 10% disc was not applied”

Helpful Report

Posted 10 years ago

Dear sir, I'm sorry to learn that your second pair had no extras or discount - if you would like to eMail our dedicated customer support team on sales@pediwear.co.uk they will explain / rectify the situation. I would like to say that we are grateful for your business and for the time you've taken to leave feedback for us. Regards Matthew

Posted 10 years ago

“I am satisfied with the service but one thing. The boxes slightly damaged when I received the goods.”

Helpful Report

Posted 10 years ago

Dear Customer Thank you for your review and your kind comments regarding the service. We are sorry to hear that the box was slightly damaged upon arrival. The vast majority of parcels arrive in good condition with little or no damage to the box - so I am very sorry to hear this happened to your box. All parcels sent to China are wrapped with additional protection to prevent this sort of problem - but very rarely this sort of damage does occur. I hope this will not deter you from future purchases, we look forward to being of service to you again. Kind Regards Mike Small Pediwear

Posted 10 years ago

“The holdall arrived well packaged and was exactly as it had appeared on your website. The only thing I would say is that it took a long time for you to despatch the holdall after I had ordered it on-line. I had an email to confirm the order and then nothing for ages. It was only after my husband phoned to find out what was happening with our order that it was actually despatched. I think somehow in your systems it had got lost?! All was well in the end though and it arrived in time for Christmas (it was a present for my son).”

Helpful Report

Posted 10 years ago

Hello, we're sorry that this took a long time to arrive. It's possible that we had to obtain stock from the supplier, but if this had been the case you should have been informed by us. In any event, I'm very glad that the item arrived in time for Christmas and I hope your son is happy with it. Regards, Matthew @ Pediwear

Posted 10 years ago

“Good products; great service; website is not as user friendly as others - needs improvement for use on all platforms,”

Helpful Report

Posted 10 years ago

Hello, thanks for you review and specifically the comments on the website. We're in agreement on the need for our site to perform well on mobile/tablet devices as well as more traditional machines, and are looking into improvements in this area in the medium future. Best regards, Matthew @ Pediwear

Posted 10 years ago

“Slower delivery than normal due to the order being made at Xmas time, but they were very helpful in ensuring my order would be delivered as soon as possible; the personal touch still counts. I've used them twice and will continue to do so.”

Helpful Report

Posted 10 years ago

Hello, thanks for understanding that Christmas does slow down deliveries. We're glad you're happy and appreciate the feedback. We hope to see you again and you're always welcome to contact us regarding sizing, or any other, queries you may have while considering a purchase. Best regards, Matthew @ Pediwear

Posted 10 years ago

“Great price. Responsive staff. Prompt shipping.”

Helpful Report

Posted 10 years ago

Dear Customer, Thanks for your comments, which we hope will encourage potential customers to use our services. We're pleased that you had a good shopping experience with us and we look forward to seeing you again in due course. Regards, Matthew @ Pediwear

Posted 10 years ago

“Just bought some Saphir Cream and brush, arrived well packaged and reasonably quickly so no complaints.”

Helpful Report

Posted 10 years ago

Hello, We appreciate your feedback, which we hope will encourage prospective customers to use our services. We are pleased that you had a good experience shopping with us and we look forward to being of service once more in due course. Regards, Matthew @ Pediwear

Posted 10 years ago

“Ship fast and good customer service. But there're some tiny defects on my order which should not happen from a famous old English shoemaker.”

Helpful Report

Posted 10 years ago

Dear Customer, We appreciate your feedback. These defects may be caused by the manufacturing process - if you would like to contact our sales team via eMail sales@pediwear.co.uk (perhaps including a couple of images), we will be happy to advise. Regards, Matthew @ Pediwear

Posted 10 years ago

“It was easy to order”

Helpful Report

Posted 10 years ago

Dear Customer, thanks for your feedback. We're glad that you found the ordering process easy and hassle-free - we have recently revised the functionality of our website to streamline the checkout process and it appears that this effort was not wasted! Have a nice festive season and we hope to deal with you again. Regards Matthew

Posted 10 years ago

“Box arrived squashed, but the contents were fine! customer service is impeccable! always friendly and helpful! I can highly recommend Pediware for anyone looking for a great deal on quality men's footware.”

Helpful Report

Posted 10 years ago

Dear Customer, many thanks for your comments. We hugely appreciate all feedback and we're glad that you find our customer service friendly and helpful - we do try! Thanks for the recommendation and we hope you have a very nice festive season. Regards Matthew

Posted 10 years ago

“Ecco shoes are in good quality. However, there are some problems existing in the shipping. I couldn't get the parcel until I called the post to check. The reason is that the mobile number is wrong. The situation is that I called to your colleague to change the mobile number so that the post could get in touch with my dad in China when I ordered the shoes, but the mobile number on the parcel is still the original one. Hope that it will not happen again.”

Helpful Report

Posted 10 years ago

Dear Customer, thankyou for your feedback. We are sorry if there was an issue with the mobile number on the parcel - the mobile number on the order is automatically added to the postage label but if you informed us of a change before the item was shipped it should have been amended. Nonetheless, we are glad that you like the shoes and they were received in good condition. Regards Matthew

Posted 10 years ago

“Very happy with the Mephisto shoes. Delivery was a bit slow due to some mistake as to whether they in fact had it in stock. I had to chase it up before they realised this. But dealing with a small personal operation meant that it was easy to sort this out and I wasn't in a desperate hurry. This is the second time I have bought Mephisto shoes from Pediwear. On both occasions the prices have been rather cheaper than elsewhere.”

Helpful Report

Posted 10 years ago

Dear Customer Thanks for your review. We apologise at the minor hiccup with your order and we're grateful that you appreciated our work to rectify. We're glad you like the Mephistos, they're a popular brand. We hope that you'll shop with us again and we really appreciate your custom. Regards Matthew

Posted 10 years ago

“The customer service has been good on both of the times I have purchased shoes at Pediwear. They reply and confirm very quickly to all requests and the service has been reliable and personal. I can recommend Pediwear! - Jaakko Antikainen, Finland”

Helpful Report

Posted 10 years ago

Dear Customer Thanks for your kind review. We are pleased that you are satisfied and thank you for your recommendation. We always strive for five stars and are curious if we could have done something different in order to obtain this from you? Thanks again for your feedback ;) Regards Matthew @ Pediwear

Posted 10 years ago

“Have made two purchases from Pediwear. Service has been excellent with both, very good communication from the outset. My only grumble is the cost of postage for lower value items - ordered a tin of polish & the postage cost was very high given the item value & it did not appear possible to buy multiples without the postage multiplying too.”

Helpful Report

Posted 10 years ago

Dear Mr McHugh Thank you for your review, kind words and your constructive criticism. Please note that we are always willing to review our shipping costs - and many customers ordering multiple shoe care items send us a list of items so that we can separately quote them for shipping. For small numbers of items the shipping costs accurately reflect the costs to us, but as customers add more items we recognise that our shopping basket does not take account of multiple costs. Please don't hesitate to email us in future before you place an order so that we can give you a better price on shipping. We only ever to seek to cover our own costs with shipping. Kind Regards

Posted 10 years ago

“Dealt with my credit very quickly thank you very much Don Doe”

Helpful Report

Posted 10 years ago

Dear Sir Thanks for your kind review. We are always striving for five stars and were wondering what we could have done to obtain that top feedback from you? If you could advise us, we will give serious thought to incorporating your advice into our operating procedures. Thanks again for your feedback. Best regards Matthew

Posted 10 years ago

Pediwear Shoes is rated 4.9 based on 6,600 reviews