Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & quick delivery. Quality fountain pen at a very good price!”

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Posted 7 years ago

“Great service, great prices and swift delivery. Highly Recommended!”

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Posted 7 years ago

“Great prices and swift delivery, would definitely use again”

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Posted 7 years ago

“The young lady, Amber, I worked with to complete my order was thoughtful, attentive, and communicative. Despite my changing my mind about what I wanted my order to consist of, she gave me options to choose from, and in the end I came away with just what I wanted. I couldn't have asked for more from any from a stationery provider. Thank you, Amber.”

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Posted 7 years ago

“Excellent communication regarding order and speedy delivery.”

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Posted 7 years ago

“Excellent service, good price for the pen I was searching for. Very satisfied.”

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Posted 7 years ago

“I am happy with the product.”

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Posted 7 years ago

“Lots of choice on their website and some lovely pens to swoon over. Good quick service and my order came well packed with a nice personally signed thanks on the skip. It's things like that that makes Pen and Paper a cut above the rest. It's a shame I have a budget.....”

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Posted 7 years ago

“A great range of products at great prices and overseas shipping wasn't a problem. Can't fault the service at all.”

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Posted 7 years ago

“Excellent, prompt service.”

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Posted 7 years ago

“Pen & Paper had some stock of a limited edition ink which was hard to find anywhere else, so I grabbed the opportunity to order some (along with a few other items!). It was easy to order and my order was delivered swiftly and well packaged. I would definitely order again (in fact, I actually popped into the store last week!).”

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Posted 7 years ago

“Great range of products at a fair price.”

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Posted 7 years ago

“Excellent service, my purchase arrived promptly and well packed and with a free notebook and a pen I hadn't expected, much appreciated and a lovely surprise. Would definitely use again”

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Posted 7 years ago

“Good range of products and quick delivery”

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Posted 7 years ago

“I just love the store & the website is so easy to use!”

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Posted 7 years ago

“Fast shipping, great selection!”

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Posted 7 years ago

“A great service. Had to phone re one item received and knew the answer straight away.”

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Posted 7 years ago

“got the item”

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Posted 7 years ago

“Needed to order a special birthday present, left it to the last minute - staff at Pen&Paper were really helpful, and ensured I got what I needed. Friendly and helpful service!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Great company to deal with - they got the out of stock item back in quickly and sent it to me next day. Recommended!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews