Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service - they got the elusive Lamy Petrol ink in quicker than other stores and delivered it quickly with the matching pen.”

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Posted 7 years ago

“Goods as described with fast delivery and competitive prices.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Really fast delivery and great customer service! You can tell they are very passionate about what they do!”

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Posted 7 years ago

Thank you Rosie for your review :) Pen & Paper

Posted 7 years ago

“Everything came in great timing, packed well and in perfect condition”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Very friendly, helpful and efficient. Couldn't ask for more.”

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Posted 7 years ago

Thank you Graham for your review :) Pen & Paper

Posted 7 years ago

“Easy ordering and goods arrived on time.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“good service”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Usual superior service from Pen & Paper; great selection of pens, competitive prices and superquick service. I'll be back...”

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Posted 7 years ago

Thank you Karen for your lovely review :) Pen & Paper

Posted 7 years ago

“They sent me my stuff double quick and made my purchase very easy”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“My pen was a great price & delivered withing a few days!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I regularly shop with this company, both on line and in person. They are always very professional and courteous. If they do not have what you need in stock then they make every effort to obtain it for you and always keep you informed. Excellent service.”

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Posted 7 years ago

Thank you Katherine for your fantastic review :) Pen & Paper

Posted 7 years ago

“Nice packing and fast delivery.”

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Posted 7 years ago

Thank you Zhiwei He for your review :) The pens look lovely! Pen & Paper

Posted 7 years ago

“Great company and service, good prices and quick dispatch.Would definitely use again and recommend to others.”

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Posted 7 years ago

Thank you David for your review :) Pen & Paper

Posted 7 years ago

“Excellent service, quick and efficient delivery. I had a question that was answered promptly and was useful information. The pen itself, Lamy Safari in petrol blue, is excellent. I read some reviews of the pen which rated it highly for the beginner and pen connoisseur, I was not disappointed, it is an excellent pen,light, well balanced, comfortable grip. The nib is a tad scratchy in use but that is quite reassuring as you g e t used to the pen. The limited edition colour is nice and the matching ink the pen comes with is very good. The pen is very usable on a daily basis and has replaced my usual hi to pen for all uses from shopping lists to longer missives.”

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Posted 7 years ago

Thank you Robin for your lovely review :) Pen & Paper

Posted 7 years ago

“As always - fast, efficient and reliable service - thank you”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I had a few questions about my order, and these were swiftly and professionally answered! Thank you.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy web site, quick delivery and offered a range of nibs that did not need a long lead time.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy website, great products and very quick delivery. What more could you want.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy to use website, prompt delivery, item well packaged and exactly what I wanted”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Very fast delivery and good service.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews