Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery good price”

Helpful Report

Posted 4 years ago

“Manager Ms. Amber is Super and excellent! I enjoyed shopping and service. Thank you!”

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Posted 4 years ago

“Pen arrived as promised. Enjoyed using it!”

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Posted 4 years ago

“Many thanks, the correct quality refills arrived in good condition.”

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Posted 4 years ago

“Parcel was dispatched promptly and contents received as ordered”

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Posted 4 years ago

“Lovely friendly people, even after I managed to mess up my card details on line! 😫”

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Posted 4 years ago

“Great selection of Lamy pens and good prices! The delivery was timely, and packaging good. Very happy with the purchase and will remain a customer.”

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Posted 4 years ago

“Fast delivery. Lovely smooth writing pen.. Many Thanks!”

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Posted 4 years ago

“Company service was prompt but let down by Royal Mail. Addressed correctly date stamped 2 May Delivered 8 may”

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Posted 4 years ago

“Excellent communication. A joy to do business with.”

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Posted 4 years ago

“Very impressed, the service was excellent, came within 2 days”

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Posted 4 years ago

“Great service as usual.”

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Posted 4 years ago

“One of the few UK stockists of the remoter corners of the Rhodia notebook and cahier range. Brilliantly quick service at reasonable prices.”

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Posted 4 years ago

“Excellent product range. Very responsive to website order. Fantastic price on the item I ordered. Very pleased.”

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Posted 4 years ago

“Alway found the staff to be extremely helpful and efficient.”

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Posted 4 years ago

“Very prompt and efficient service. Will recommend to my friends”

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Posted 5 years ago

“Online purchase. Shop is reliable, quick and professional! Certainly buying here again soon!”

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Posted 5 years ago

“Fast and safe delivery....... Excellent service......”

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Posted 5 years ago

“Correct pen I ordered and couldn't be happier with the purchase. Only downside is the sticker that was put on the pen has left a sticky residue which was difficult to get off.”

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Posted 5 years ago

“High quality email product announcements, not sent too frequently. Quick turnaround of online orders. Happy to support independent retailers.”

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Posted 5 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews