Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

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“Excellent Service.”

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Posted 5 years ago

“Great people to do business with! A wonderful selection of pens and other stationery items at really competitive prices. But the best bit is the service. Orders arrive immediately, if not before, and, if there's any query, they're on it straight away. If you're a stationery nerd, this place is for you; if you're normal, they can cope with that too!”

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Posted 5 years ago

“My order of Parker refills delivered promptly. Very happy with service.”

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Posted 5 years ago

“Great service in store or online. Lovely selection and good pricing. Fast and well packaged delivery.”

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Posted 5 years ago

“Lovely pens, prompt delivery - trustworthy business! Great value packages too. I shall be buying from here on a repeat basis. Pen & Paper really liven up the lengthy hours at my desk!”

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Posted 5 years ago

“Hi, excellent product swiftly delivered and a joy to use, Kind regards, Bill Harding”

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Posted 5 years ago

“Looking for a refill which I think is special and found Pen&Paper which had them in stocknow. Very pleased with my purchase will use them again. Regards K Tatham”

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Posted 5 years ago

“I found Pen & Paper through a web search - very efficient service and excellent prices - I'm impressed!”

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Posted 5 years ago

“Very good to have a quality draughting supplies shop in Cardiff”

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Posted 5 years ago

“My refills arrived very quickly. Some of the reviews for the copy refills mentioned that the papermate type of refills don’t fit, but I found them to be good. Especially considering hardly anyone has anything similar online”

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Posted 5 years ago

“I'm sorry to say, that two of my ordered refills was dried out”

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Posted 5 years ago

“Excellent service and delivery times!”

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Posted 5 years ago

“A fast and accurate service!”

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Posted 5 years ago

“Excellent service- my pen arrived fast and in perfect condition. I'm using it at work as we speak!”

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Posted 5 years ago

“Order arrived quickly. No complaints.”

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Posted 5 years ago

“Always swift and efficient service. I never have any hesitation ordering from this company.”

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Posted 5 years ago

“I need the staedtler clutch pencils I new they had got them in stock at the right price and they where delivered quick thank you”

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Posted 5 years ago

“Whenever I have visited the shop I have always had good service and now that ill health prevents me from a personal visit I have to use on line for purchases. I am pleased to say that the same good service still applies although I miss the pleasant face to face experience.”

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Posted 5 years ago

“Pen & Paper have always fulfilled my orders quickly and I'm very satisfied with the ordering process, quality of goods and level of customer service.”

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Posted 5 years ago

“Prompt delivery and excellent aftersales assistance.”

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Posted 5 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews