PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, comfortable, secure, good choice of colours & optional widths. Having so many adjustable parts means you will find one to fit any shape of dog.”

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Posted 2 years ago

We love that you are pleased with the quality, comfort and colours of the harness :) Thank you for taking the time to review us!

Posted 2 years ago

“My dog was a bit bigger than I estimated but the customer service I received from Gemma was above any expectation. Not only did she send me out additional pieces but no charge. Amazing. I’m working with a behavioural specialist and this harness gives me more control and is really comfy for my dog. I would recommend to everyone”

PerfectFit 5 star review on 4th December 2023

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Posted 2 years ago

Thank you for your lovely feedback, Joan. Your pup looks comfortable and very smart in their new harness. We will be sure to pass on your feedback to Gemma :)

Posted 2 years ago

“We’ve used a perfect fit harness since our pup was able to go on walks & as he’s grown we are now on our third harness , we will always use a perfect fit ! Customer service is 100% , cannot fault them ! 🐾”

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Posted 2 years ago

Thank you so much for your lovely review, Scott :) It is great to hear that you have stayed with us since your dog was a pup. We just love to hear from long standing customers!

Posted 2 years ago

“Customer Services were extremely helpful in helping me chose the correct sizing. The harnesses are perfect and of great quality. We also ordered matching leads, again they feel soft to the hand and very sturdy and strong.”

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Posted 2 years ago

Thank you for the lovely review, Faye :) We are very happy to hear that you are pleased with your new harnesses and leads.

Posted 2 years ago

“Purchased for my cane corso, it fts lovely and he enjoys wearing it, customer service was fantastic”

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Posted 2 years ago

It is great to hear that your lovely Cane Corso is happy in his new harness, Adrian :)Thank you for the 5 stars!

Posted 2 years ago

“Excellent online service. Measurement guide very useful and accurate. Fast despatch .”

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Posted 2 years ago

Thank you for your review :) It is just great to hear that you found our measurement guide helpful in finding the best fit for your pup and that your order arrived in good time :)

Posted 2 years ago

“Perfect fit fits my two similar but not identical boys perfectly. Customer service is astonishingly good. The feel of the leads in my hands is a dream, after struggling with other leads and burns from my strong pullers. 15/10, all the stars.”

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Posted 2 years ago

We love that your new harnesses fit your two pups well and that the team looked after you :) Thank you for your review, Noelle and wishing happy walkies to all three of you!

Posted 2 years ago

“Lovely harnesses, great quality and easy to get the right fit for your dog with interchangeable pieces.”

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Posted 2 years ago

We are very happy to hear that you are pleased with the quality and design of your new harness, Ellen. Thank you for taking the time to review us :)

Posted 2 years ago

“Perfect fit - excellent service and advice- people have both commented and ask where l got harness from . Most pleased .Thank you Happy puppy owner.”

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Posted 2 years ago

Thank you for the lovely review, Jennie :) It is great to hear that you are singing our praises to other happy puppy owners.

Posted 2 years ago

“At last a harness that fits our far from standard size Tibetan Terrier! I used your automatic size guide and what you sent was fine, many thanks for easy ordering and prompt delivery.”

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Posted 2 years ago

We just love it when we can help with a harness that fits an unusually shaped pup! Thank you for taking the time to review us, Deborah :)

Posted 2 years ago

“Thank you Perfect Fit Team. You were so helpful in making sure the sizing was correct for my little dog. We are yet to use it outside the house as we are training for loose lead walking, but the fit is great and it’s working really well indoors. I am now looking at buying the PacoPouch 🙂”

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Posted 2 years ago

And thank you for your lovely review, Debra :) Wishing you many happy walkies when you do get to go out!

Posted 2 years ago

“Well what can I say? At first when I tried it on I thought it wasn’t going to fit at all but then I realised that I had it on the wrong way. Now that I have it on the proper way it does exactly what it’s supposed to…excellent fit. Thank you”

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Posted 2 years ago

This is great news, Cathy! We're very happy to hear that your harness is a good fit :) Thank you for taking the time to review us.

Posted 2 years ago

“Louis always wags his tail when I show him his Perfect Fit harness. Their customer service and quality of their products is excellent.”

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Posted 2 years ago

We're not sure we can get a better review than a waggy tail from lovely Louis! Thank you for taking the time to tell us your thoughts on the harness :)

Posted 2 years ago

“Perfect fit thank you, so fast delivery and fits perfect x”

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Posted 2 years ago

It's great to hear that your harness arrived in good time and that you have a good fit for your pup :) Thank you for the review, Patricia.

Posted 2 years ago

“This is my second 20 perfect fit, I'd have never bought a second if the first wasn't the best I've ever used.”

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Posted 2 years ago

Thank you for coming back to us, James! We're thrilled to hear that you think PerfectFit is the best harness :)

Posted 2 years ago

“These harnesses are excellent quality and so well designed. I love the choice of colours too. Highly recommended.”

PerfectFit 5 star review on 30th November 2023

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Posted 2 years ago

Your pup looks very smart in the red, Linda! Thank you for taking the time to review us :)

Posted 2 years ago

“I've purchased from this company over nearly 20 years...I remember meeting founder Sally at a dog event at Earls Court. The order process is very easy and delivery is quick. I like the modular style as you can buy different colour back pieces if you wish which give a new look to the harness. The videos on measuring are helpful and simple to follow. I would recommend the product and the company.”

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Posted 2 years ago

We just love to hear from long-standing customers! Thank you for your lovely review. We're loving your colour choices! :)

Posted 2 years ago

“PerfectFit harnesses are so good for the dogs - easy to put on and they hold the dogs nicely. This order was for a slightly larger size (more fur on the dogs in winter!) and I phoned the order through. The lady I spoke to was extremely helpful and the harnesses came through very quickly. The dogs and I are very happy, thank you.”

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Posted 2 years ago

It's great to hear that you are lovely dogs are happy with your new harnesses :) Thank you for taking the time to review us!

Posted 2 years ago

“Replacement piece received quickly.”

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Posted 2 years ago

Thank you for the review, Dorothy :) It's fab to hear that your replacement piece arrived in good time!

Posted 2 years ago

“Very helpful person who took my phone call, and advice on the size to order. Harness fits wonderfully, and my puppy more comfortable.”

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Posted 2 years ago

It's lovely to hear that your little one is more comfortable in their harness, Gail :) Thank you for the 5 stars!

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,945 reviews