PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The front part of Poppy’s harness broke 2 days before we were due to go on holiday in the slake District and Ruth managed to send one out that day and it was with us the next day in time for our walking holiday with Poppy. Amazing service, and Ruth wouldn’t charge us for the replacement as she said it shouldn’t have broken. We will never buy a harness from anyone but Perfect Fit, such excellent customer focus deserves customer loyalty.”

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Posted 1 year ago

Aw, it is wonderful to hear that your holiday was saved and that Ruth looked after you so well, Peter :) Thank you for taking the time to review us!

Posted 1 year ago

“The ordering process was quite clear including the information about sizing. It was reassuring that individual sections could be exchanged for alternate sizes if required. However, the harness delivered was a perfect fit for our Doberman. It is well padded and she seems to like it.”

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Posted 1 year ago

It is lovely to hear that you got the PerfectFit in your first attempt for your lovely Doberman and that she seems happy in it :) Thank you for the review!

Posted 1 year ago

“I have retimed a mongrel and was really finding it hard to sort a harness, my other dogs have Perfectfit harnesses but again it was hard to judge the size. The lady who helped me when I rand was wonderful, I measured his girth and sent them a picture, within 30 seconds she suggested the size he would need and sorted the order. The harness arrived yesterday and is, as the name suggests, a perfect fit for him. Thank you”

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Posted 1 year ago

It is lovely to hear that we were able to find the correct sizing your your new rescue :) Thank you for taking the time to leave us a review!

Posted 1 year ago

“Heard about the harness from our dog trainer. Didn't know what size to get as he's a pup so rang the helpline. Only had to give girth measurement and I told him the weight, from that he told me what size I needed but if anything wasn't right I could return for replacement part. Came and was a perfect fit(!). Love that as he grows if I need to I can just replace the part needed rather than needing a complete new harness. Was on the expensive side, but should work out similar/cheaper in the long run because of this.”

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Posted 1 year ago

Thank you for taking the time to review us :) We look forward to hearing from you again when you are ready to upgrade your puppy's harness :)

Posted 1 year ago

“Customer service were very helpful in ordering the right size for my pup.”

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Posted 1 year ago

It is wonderful to hear that the team looked after you well! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“This is the second time I have bought a harness from PerfectFit. Absolutely delighted with this latest harness and also the customer service I received as one piece needed to be swapped. Would definitely recommend.”

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Posted 1 year ago

Thank you for your recommendation, Jennie and for coming back to us for a second time. We are very happy to hear that you are delighted once again :)

Posted 1 year ago

“Really helpful advice, quick delivery, lovely harness that looks and feels, strong, sturdy and safe 🐾”

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Posted 1 year ago

We love that you have found your new harness to be strong, sturdy and safe, Elicia :) Thank you for the review!

Posted 1 year ago

“Perfect fit so helpful and friendly to chat to and so quick to arrive.”

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Posted 1 year ago

It is great to hear that the team looked after you well, Patricia :) Thank you for leaving us your feedback!

Posted 1 year ago

“EXCELLENT our 3 year old cocker spaniel would pull on his lead and it was not it became unpleasant to walk him With this harness and lead he walks perfectly The harness fits well and does not slip”

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Posted 1 year ago

It is great to hear that your lovely Cocker Spaniel is not pulling so much in his new harness, Sylvia:) Thank you for taking the time to leave us a lovely review.

Posted 1 year ago

“Would never buy any other harness”

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Posted 1 year ago

We're glad to hear it, Colin :) Thank you for the 5 stars!

Posted 1 year ago

“I bought three of these for my large dog and my two small dogs. They are absolutely brilliant. My big dog doesn’t pull nearly as much and my two little ones are so much more comfortable. All I can say is I wish I got these much earlier and should buy them who loves their dogs.”

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Posted 1 year ago

Thank you for leaving us your feedback, Neal :) We love that you think all three of your new harnesses are brilliant!

Posted 1 year ago

“This is the second Perfect Fit harness I've bought. Great service. The harness is good quality & fits well. I always recommend these harnesses.”

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Posted 1 year ago

Thank you for your recommendations, Caroline and for coming back to us for a second time! We love to hear from returning customers :) It is wonderful to hear that you are pleased with the quality and fit of your new harness.

Posted 1 year ago

“What a transformation. Wish I'd have had this earlirr, fantastic”

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Posted 1 year ago

This is great to hear, Christine :) We love that the harness has transformed your walks. Thank you for leaving us a review!

Posted 1 year ago

“We’ve never bought another harness brand. We recommend.”

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Posted 1 year ago

Aw, we just love to hear from our long-standing customers. Thank you for the 5 stars! :)

Posted 1 year ago

“Expensive but strong easily to put on and perfect fit. It's a matter of - you get what you pay fo. Agent was very helpful and knowledgeable.”

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Posted 1 year ago

It is good to hear that you are happy with the quality of your new harness. Thank you for leaving us your feedback.

Posted 1 year ago

“Great product, my dog is 10 and finally found a good fit harness, he has an odd shape and the separate pieces allowed me to try different pieces together to find suitable fit. Customer service is great, had support to find alternate size pieces. Response is quick. Had a minor issue with an invoice duplication but I made them aware-response was quick and resolved straight away. Delivery was quick”

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Posted 1 year ago

Thank you for your thorough review :) It is great to hear that the team supported you to find the best fit for your pup.

Posted 1 year ago

“Wonderful company- they had details of my previous order , which made ordering a new section of the perfect fit harness so easy!so friendly on the telephone too ! My ordered arrived the next day and yet again is good quality !”

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Posted 1 year ago

Thank you for your lovely feedback, Diane :) It is wonderful to hear that you found it easy to upgrade your harness.

Posted 1 year ago

“Best harness I’ve ever had, my miniature poodle seems calmer when he has it on, and so nice to have a great fitting one”

PerfectFit 5 star review on 22nd March 2024

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Posted 1 year ago

Aw, thank you for sharing the lovely picture of your pup, Tara :) We love that he seems calmer whilst wearing his new harness :)

Posted 1 year ago

“Very helpful...kept sending us different sized parts until we got it the perfect fit for our puppy.”

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Posted 1 year ago

It is good to hear that you found our exchange service helpful in finding the best fit for your pup, Helen :) Thank you for leaving us a review :)

Posted 1 year ago

“It is so useful to be able to replace each part of these harnesses. My BorderTerrier rubs against a wall on her walks and wears some of the straps, and with this excellent system I can replace these when needed. We have two harnesses - perfect for this excess of mud everywhere this year.”

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Posted 1 year ago

Thank you for your review! We love that you are a fan of the modular design of your lovely Border's harness :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews