PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with part of a harness which the pet shop where it was purchased refused to rectify so I contacted customer services at PerfectFit. They replied to my email quickly and were very helpful. The damaged item was replaced without any problem. Thank you”

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Posted 1 year ago

Thank you for the review. We are pleased to hear that your issue with the damaged piece was sorted.

Posted 1 year ago

“Absolutely fantastic company, so helpful. Sizing is great for my 4.5 month old weatie. We have tried about 3/4 different t harnesses since we got him and this one is the best and he seems so much more comfortable in it”

PerfectFit 5 star review on 4th June 2024

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Posted 1 year ago

Your lovely Westie is looking very happy and comfortable in his new harness! Thank you for your review and for sharing the lovely picture, Clair :)

Posted 1 year ago

“I bought a harness from Perfect Fit for my Golden Retriever Cooper and so far, so good! The website guides you on how to measure your dog, and then suggests the most appropriate harness. Arrived quickly, with an information booklet explaining how to fit it. It's a very well-padded harness which looks as though it will be very comfortable for your dog to wear. Cooper certainly seems happy with it! It has two D rings - one on the chest part, and one on the back - which give you options for the kind of walk you want to have. The harness I bought is quite chunky, but that's obviously because it's for a larger dog, and I like the sturdy feel. The website also asks if your dog is a puller (mine is), as this is also taken into account with their recommendation. Very happy with the product!”

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Posted 1 year ago

Thank you for your thorough review, Michelle. It is great to hear that yo found the online guidance helpful in choosing the correct sizing for Cooper. Wishing you both happy walkies! :)

Posted 1 year ago

“PerfectFit harness does what it says. My Golden retriever and cocker spaniel are both comfortable and secure on walks and in the car. The harness washes well. Hopefully they will last a life time.”

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Posted 1 year ago

It is just lovely to hear that both your pups are comfortable and secure in their new harnesses. Elaine. Thank you for leaving us your lovely feedback.

Posted 1 year ago

“Perfect fitting harness for our moyen poodle. He is only 7 months old so still have a bit of growing to do and we will be able to continue slightly alering it as he grows. We also love the style - his old harness looked a bit like a bra! This one has a nice simple desigh and looks great. We chose the orange one and it really shows up which is good for his safety too. All in all perfect! Thank you”

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Posted 1 year ago

Thank you for your review, Jane. We are pleased to hear that you like the style and design of the harness. Wishing you and your lovely Moyen many happy walkies ahead!

Posted 1 year ago

“The harnesses really are a perfect fit! I found the customer service fantastic, they helped me with the sizing for my dogs and my problematic dachshund cross who had previously slipped every shop bought harness were bought! No more escaping for Socks ! Highly recommended!”

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Posted 1 year ago

Thank you for recommending us, Suzi. We are pleased to hear that Socks is now safe and secure!

Posted 1 year ago

“This harness is excellent. We tried others but they all twisted on the dog and the fit felt very generic. The 3 adjustable and interchangeable parts to this new harness make fitting a doddle and our barrel chested elderly labrador now looks very happy. The size calculator was spot on. Thank you.”

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Posted 1 year ago

We love that you found the online size calculator helpful in choosing the best fit for your lovely lab, Nicholas :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“Excellent harness, fits brilliantly and is nice and soft”

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Posted 1 year ago

Thank you! It is great that you have found the best fit for your dog and that you have found the harness to be nice and soft :)

Posted 1 year ago

“Both my dogs have Perfect Fit harnesses. In fact they each have multiple colours ! What can I say, they fit perfectly and both my pooches are odd shapes. Short legs, long bodies and deep in the chest. No other harnesses come close to fitting properly. I wouldn't dream of buying any other harness. The team at perfect fit are also so helpful and delivery is ultra quick.”

PerfectFit 5 star review on 3rd June 2024

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Posted 1 year ago

What great photos, Fiona. Thank you for sharing :) It is great to hear that both of your pup's have a PerfectFit and especially that they have them in multiple colours! The blue certainly looks very smart!

Posted 1 year ago

“I called Perfect Fit for advice on sizing as my puppy is a large 8 month old labradoodle. They helped me get the perfect size for him. I was really impressed with the fit and quality.”

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Posted 1 year ago

This is great to hear, Chetna! Wishing you and your lovely Labradoodle many happy walkies ahead :)

Posted 1 year ago

“Literally the perfect fit! A very helpful company which helped me find the appropriate harness for my anxious and nervous rescue dog. Very satisfied with the harness which is secure and comfortable.”

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Posted 1 year ago

Thank you for your lovely review, Ceirios. We are very pleased to hear that you have found a safe and secure fit for your nervous pup and that the team looked after you well.

Posted 1 year ago

“Always order from this Company. Love how harnesses are in 3 parts and can be replaced/changed as your puppy grows. Bought this for our puppy as our Cocker Spaniel passed. These harnesses are safe and sturdy.”

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Posted 1 year ago

Thank you for your lovely review, Barbara. We are so sorry to hear about your dog's passing. We wish you and your new puppy many happy adventures in the future from all of us at PerfectFit.

Posted 1 year ago

“I needed a piece for my perfect fit harness, the person was very helpful and I received it within a few days. I have tried a couple of other harnesses but can honestly say PerfectFit is reliable and so easy to put on. My boy knows it's walk time when I pick the harness up and is eager to get it on.”

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Posted 1 year ago

Aw, it is lovely to hear that your boy is always excited to put his harness on ready for his walk. Thank you for the lovely feedback, Theresa.

Posted 1 year ago

“Spent a lot of time and money trying to find a harness to fit our dachshund, she is in between a mini and a standard, the only problem I had with the harness was the webbing rubbed her, so I have covered it. It no longer rubs. Love the fact the harness come in three sections, so when one part wears out I can replace that part.”

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Posted 1 year ago

Thank you for your feedback, Heather. The harness shouldn't rub, so we wonder if it might be worth us checking the fit for you. If necessary, we can send you out some alternative pieces to try to see if we can improve on the fit. If you would like to explore this option, please email us at: info@perfect-fit-dog-harness.com

Posted 1 year ago

“Great fit and great customer service”

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Posted 1 year ago

Thank you for your lovely feedback, Jane :) We love that the team looked after you well and that you have a good fit for your pup.

Posted 1 year ago

“Gemma went above and beyond to get the right fit for my dog. The clever thing about this harness is the 3 x parts. Some animals due to their shape need different sizes for each part. This is a very comfy harness however my dog is a little annoyed as I have far more control over her! Thanks for all your patience and help it was very much appreicated.”

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Posted 1 year ago

We will be sure to pass your thanks on to Gemma, Lucy :) Thank you for your feedback. It is great to hear that you are a fan of the modular design.

Posted 1 year ago

“The harness made by PerfectFit is the best product that we have found for our mixed breed dog. It fits him perfectly unlike the orginal one. The ethos of PerfectFit is wonderful, not only is the product very cleverly designed and beautifully made but the fact that they swap out parts free of charge until you get it exactly right is probably the best customer service that I have ever experienced.”

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Posted 1 year ago

Thank you for your feedback, Max! We love that you are happy with the service that you received and that your lovely mixed breed has a well-fitting, comfortable harness :)

Posted 1 year ago

“Fab customer service!! Really helpful team sending additional pieces with no effort to ensure the best fit before settling & using! Thank you!!”

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Posted 1 year ago

It is our pleasure, Rebecca! We love that you were able to take advantage of our exchange service to ensure the best fit for your dog. Thank yo for for taking the time to leave us your thoughts.

Posted 1 year ago

“It really does what it says. The modular sytem allows you to get a perfect fit. It washes easily and 3 years later it is still going strong.”

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Posted 1 year ago

Thank you for your feedback, Wendy! It is great to hear that your harness is still going strong after 3 years :)

Posted 1 year ago

“From my first call I was impressed with the fantastic customer service. I was steered through the measuring process and advised which harness would be most appropriate for my dog. The delivery was spot on time and the backup service to ensure the harness fitted properly was excellent. The harness is a 'perfect fit' and I will not go anywhere else now. Thank you PerfectFit and Gilly who was amazing, very knowledgeable and had a great sense of humour, which really made the process a pleasure.”

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Posted 1 year ago

Thank you for the lovely review, Sue. It is great to hear that you had such a positive experience with us. We are very pleased that you have the PerfectFit for your pup and we will be sure to pass your thanks on to Gilly :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews