PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,064 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ery good service”

Helpful Report

Posted 2 years ago

Thank you for taking the time to compliment our customer service, Anthony. it really is much appreciated :)

Posted 2 years ago

“I phoned up perfect fit with girth dimensions of my puppy and company was very helpful in helping me choose the best harness. The harness fits perfectly and with some room to expand as puppy grows a bit more. Quick delivery, item was dispatched same day. Very pleased. Great customer service”

PerfectFit 5 star review on 2nd August 2023

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Posted 2 years ago

We're so pleased that you are happy with the service that you received and the fit of your harness, Michael :) Thank you for your kind words.

Posted 2 years ago

“I have a giant breed puppy who is growing very fast so didn’t want to buy a harness only to replace it in a few weeks time. The team at PerfectFit advised me on which combination of sizes would work best and avoid unnecessary changes and cost. The harness is nice and soft and I followed the video advice on how to get the puppy used to it. First time it took a while but what a difference on the walk, you could really see how much he enjoyed having a harness instead of a collar and lead. Second time I was preparing for a lengthy process but as soon as I picked up the harness the pup just sat in front of me really happy to have it put on and so easy from that point onwards. I’ve since also purchased the double ended lead which I would highly recommend, so comfortable to hold and the length adjustment is great.”

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Posted 2 years ago

What a wonderful success story! Thank you for taking the time to feed this back to us. We just love to hear how the harness can make such a difference. Wishing you many happy walks ahead! :)

Posted 2 years ago

“Customer advice centre was very helpful, I bought the exactly correct size for my dog! Thank you.”

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Posted 2 years ago

It's great to hear that we were able to provide a perfectly fitting harness for your pup, Margaret. Thank yo for taking the time to write us a positive review :)

Posted 2 years ago

“What fantastic customer service in helping me get the right harness for my mix breed dog”

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Posted 2 years ago

We are pleased to have helped you, Michele. Thank you for taking the time to write us a review. Wishing you many happy walks ahead :)

Posted 2 years ago

“We had some trouble finding the right combination of parts to fit our mixed-breed dog, but after contacting the company, they helped us choose the right one and now her harness is really a perfect fit. She is a lot more relaxed on the walks and has given up biting her lead since we switched to PerfectFit lead as well. Great company and products, highly recommended!”

Helpful Report

Posted 2 years ago

Thank you for your recommendation! :) We always love to hear about how the harness has helped a pup. It is lovely to hear that we were able to help with a good fitting harness for your girl and that she is now more relaxed.

Posted 2 years ago

“Perfect by name perfect by nature, these harnesses are just what it says perfect 🥰”

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Posted 2 years ago

That's so lovely, Sarah. Thank you! Wishing you many happy walks ahead! :)

Posted 2 years ago

“Excellent customer service, I made an error with my order and it swiftly corrected for me and refund issued. Order arrived quickly and very pleased with harness.”

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Posted 2 years ago

Thank you for your review Helen. We are pleased to hear that we were able to help out with order issue that you had. Happy walkies! :)

Posted 2 years ago

“The best customer service I have had in a long time ! Prompt, courteous, helpful and so professional, and on top of that a fantastic product. I can recommend these people enough. Thank you for helping with my harness and lead purchase. Excellent all round.”

Helpful Report

Posted 2 years ago

It is our pleasure, Julie :) We are happy that the team were able to help you to find the best fit for your pup. Than you for your kind words and wishing you many happy walks!

Posted 2 years ago

“My reactive 4 year old cocker spaniel has always been a challenge with pulling & lunging on walks. Our behaviourist recommended a PerfectFit harness. I gave the company a call, received wonderful customer service from start to finish. Spoke to a lovely lady & gave her my dogs measurements, i received the harness within 2 days. One part of the harness was a little bit big so I emailed them with photographs & they quickly responded & I received another piece the very next day. The new piece fitted perfectly & I returned the other pieces that weren’t needed. The harness looks really nice & fits him so well! It’s a lovely fleece material, padded, very comfortable , the quality is outstanding. Our walks are easier now & enjoyable. Highly recommend if you have a dog that pulls!”

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Posted 2 years ago

Thank you for your lovely review, Jennifer. It is much appreciated. it is great to hear that your boy is happy and comfortable in the harness and that it has improved the quality of your walks. Wishing you many more in the future :)

Posted 2 years ago

“I’ve been absolutely delighted with the customer service received from the team at Perfect Fit. The original harness wasn’t a quite right so after being sent a couple of alternatives to try, I’ve now got a good fitting harness. My cocker hated having his old harness put over his head so this Perfect Fit one is just perfect.”

Helpful Report

Posted 2 years ago

We are so pleased to hear that your lovely Cocker Spaniel is happy and comfortable in their harness and that the team were able to help you out when it came to finding the best fit. It is always lovely to hear when the harness has helped with a pup who doesn't like a harness that has to go over the head. Thank you for your kind words, they are much appreciated :)

Posted 2 years ago

“Brilliant harness.. this is the second one I’ve bought. The first puppy one I bought, I gave to a friend. They’re excellent quality, washable and the fit seems very comfy.”

PerfectFit 5 star review on 1st August 2023

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Posted 2 years ago

Aw! Your pup is just adorable and is looking very smart in their harness. It's always lovely to hear from returning customer, so thank you for taking the time to write us such a lovely review :)

Posted 2 years ago

“Amazing help with sizing via the chat option and the harness fits brilliantly. Thank you.”

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Posted 2 years ago

It's great to hear that you found our Live Chat service helpful in finding the right fit for you and your pup. Thank you for taking the time to write us a positive review, it's much appreciated :)

Posted 2 years ago

“Well fitting, easily adjustable and comfortable”

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Posted 2 years ago

Thank you, Anne. We are thrilled to hear that you find the harness easy to use and that your pup is comfortable in it :)

Posted 2 years ago

“Absolutely brilliant customer service every time I make a purchase. Really knowledgable staff who help to make sure we have the right fit. Really pleased. Highly recommended!”

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Posted 2 years ago

It is wonderful to hear that our customer service team looked after you well and were able to give you all the information that you required. Thank you for your lovely review :)

Posted 2 years ago

“Really nice quality, prompt delivery and very helpful staff who dealt with my sizing queries by chat. The first harness didn’t fit and they sent an alternative within a couple of days. Great service!”

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Posted 2 years ago

Great to hear that you took advantage of our Live Chat service, Richard :) It's wonderful to hear that you received your order in good time and that you are pleased with the quality and fit of the harness. Thank you for taking the time to write a review.

Posted 2 years ago

“Very friendly, helpful staff and a great Harness.”

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Posted 2 years ago

Thank you for your review, Karen. I'm pleased to hear that your found the team helpful and that you are happy with your harness :)

Posted 2 years ago

“Been using these for years. If a bit wears out, just replace that piece. It fits perfectly. Just impressed.”

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Posted 2 years ago

We always love to hear from long-standing customers, Phil :)

Posted 2 years ago

“Great customer service and great fitting harness!”

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Posted 2 years ago

It's great to hear that you got a good fit for your dog and the team looked after you well, Sam :) Thank you for the 5-stars!

Posted 2 years ago

“Great harness that is fully adjustable and washable.”

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Posted 2 years ago

We are so pleased that you are happy with the design of the harness :) Thank you for taking the time to write us review.

Posted 2 years ago

PerfectFit is rated 4.9 based on 3,064 reviews