PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The harness is really nice and good quality , I emailed asking for advise on sizing and had a very informative response”

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Posted 2 years ago

Glad to hear this Hayley, thank you so much :)

Posted 2 years ago

“Brilliant customer service”

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Posted 2 years ago

Thank you! :)

Posted 2 years ago

“it is perfect!”

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Posted 2 years ago

That's exactly what we like to hear Grace! :)

Posted 2 years ago

“Great service, harnesses to suit all dog sizes, prompt delivery, easily adjustable and comfortable for dog to wear”

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Posted 2 years ago

Thank you for a super review. Happy walkies! :)

Posted 2 years ago

“The staff at PerfectFit are incredibly kind and helpful. I ordered the wrong piece recently and they could not have been more helpful and sent me the right piece before I had even returned the other item!”

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Posted 2 years ago

Hi Richard. Thank you for your kind words, we really appreciate it. Enjoy your walkies :)

Posted 2 years ago

“I ordered a PerfectFit harness for my 20 month old boxer girl who is a bit of a puller. I ordered using the online size guide which was 40mm L-M-L. On arrival I found the front piece a big loose even at the smallest so called up customer service. They called me back within a couple of hours & agreed to send a smaller front piece to try at no extra charge. This fit perfectly so I returned the medium one. First class customer service. The harness is great & my girl took to it straight away as it’s comfy & non restrictive. Highly recommend PerfectFit as a company for their amazing service & the harness as it’s not a “one size fits all” .”

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Posted 2 years ago

We are so pleased to hear that your Boxer girl now has a perfectly fitting harness! Happy we could help! Enjoy your adventures together :)

Posted 2 years ago

“I’m delighted with this harness. I ordered it to help my dog after she recovered from surgery. It’s so soft, comfortable and lightweight, it’s been perfect while she’s had to wear a harness almost permanently. Given that she’s been previously pretty much harness-phobic, that’s no small achievement. Thank you so much.”

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Posted 2 years ago

That really is great to hear Alison. We are so pleased that we have been able to help your girl with her recovery. Sending healing hugs to you both! :)

Posted 2 years ago

“Beautiful soft harness. Fitted like a glove. Being able to order in 3 separate parts ensures a 'Perfect Fit'. Good range of colours too.”

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Posted 2 years ago

Thank you for a fab review Gwyneth :)

Posted 2 years ago

“I have the same harness for my JRT x corgi and love it, the new one fits my toy poodle perfectly as well. Brilliant quality and don't rub my dog's arm pits which as always been an issue. Would thoroughly recommend!”

PerfectFit 5 star review on 11th September 2023

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Posted 2 years ago

Thank you so much April! We love the Rainbow, such a fun colour! Enjoy your walkies :)

Posted 2 years ago

“The customer service with Perfect Fit is excellent, they couldn't have been more helpful. I'm very pleased with the product thank you”

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Posted 2 years ago

We're very happy to hear that you are pleased with your harness. Thank you for taking the time to review us :)

Posted 2 years ago

“Anyone who really cares about their four legged friend should buy one of these comfortable harnesses. Well made, brilliantly designed and very smart.”

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Posted 2 years ago

What a lovely review, Sean. Thank you :) It's great to hear that you appreciate the design of the harness.

Posted 2 years ago

“Bought a couple of new top pieces and a new girth piece for my dogs existing harnesses - all fit perfectly and really good quality. The older harness pieces are still in good condition after several years and have never had any issues with them!”

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Posted 2 years ago

It's great to hear that your harnesses are standing the test of time, Vickie. The red looks lovely on your little one! Thank you for your review :)

Posted 2 years ago

“Excellent product, very adjustable and loads of help from Gilly to ensure the correct fit. Highly recommended.”

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Posted 2 years ago

Thank you for your recommendation, Fiona. We will be sure to pass on your words to Gilly :)

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for the 5 stars, Susan. It's much appreciated :)

Posted 2 years ago

“Amazing product. Amazing service. Since we discovered Perfect Fit we have used them for all our dogs. The Y neck completely avoids the windpipe, the shoulders are left completely free to work without restraint, and the harnesses are infinitely adjustable. They are light to wear, and soft as well as being strong. The team are very keen to make sure we really do get a perfect fit and do all they can to help, and will exchange for a different size if necessary. With their help we have always ended up with the correct size ordered!”

PerfectFit 5 star review on 10th September 2023

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Posted 2 years ago

We just love to hear from our long standing customers. It wonderful to hear that you have decided to come back to us again. Thank you for taking the time to write us such a lovely review, Kitty :)

Posted 2 years ago

“Staff are very helpful, I have a cross breed and I were able to size the harness through photos and go to measurements. One piece was not quite right. They sent a replacement straight away. Harness itself is made good quality and fits beautifully now.”

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Posted 2 years ago

It's great to hear that the team were able to help you get a nice fit for your lovely cross breed. Thank you for taking the time to review us, Jackie :)

Posted 2 years ago

“As always a great harness!! We choose the rainbow coloured one this time around and we’re not disappointed!”

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Posted 2 years ago

Glad you are pleased with your rainbow top, Diane. We love that one too! Thank you for the lovely review :)

Posted 2 years ago

“Absolutely fantastic service….speedy delivery and superb customer service….thoroughly recommend….they really helped me get the right size harness for my puppy….will be ordering extra bits to make it bigger when she’s fully grown…I am so impressed with the quality that I’m going to get my other dog one as well…thanks”

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Posted 2 years ago

Aw! It's excellent to hear that you are thinking of a PerfectFit Harness for your other dog too! We look forward to hearing from you. Thank you for your lovely review :)

Posted 2 years ago

“We bought our first PerfectFit harness for our new puppy when we realised that the other harnesses that we tried either were too loose in places or pinched. Tried PerfectFit on a recommendation and it was perfect. Great materials and build quality. We are now onto our second harness as our puppy has grown up and we didn’t hesitate to buy another PerfectFit. Just to add that customer service is also worth mention, they were happy to swap out harness components to ensure a perfect fits. Friendly professional service and a great product.”

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Posted 2 years ago

It's wonderful to hear that you were pleased with our exchange service, Michael. Thank you for taking the time to write us such a thorough review.

Posted 2 years ago

“Excellent harness and fantastic customer service. We had to swap a piece over and it was all done very efficiently with great advice over the phone. This has been the best customer experience that I have had for a very long time and I would definitely recommend this company.”

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Posted 2 years ago

Thank you for the recommendation, Richard! We're thrilled to hear that the team looked after you well :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews