PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality as usual the website is very easy to use and the breed feature really helps and is helpful arrived very quickly and fits great after a little adjusting prices are a bit on the high side but i really do recomend this company and harneses highly”

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Posted 1 year ago

We are glad to hear that you found the website and sizing calculator helpful, Jay. Thank you so much for the lovely review :)

Posted 1 year ago

“This is the second time I have purchased a complete set for one of my dogs. The quality, as ever, is extremely high and I appreciate the ability to change parts of the harness to meet new requirements. Perfect Fit by name and perfect fit in practice !! Customer Support staff were extremely helpful in resolving a query re sizing - I continue to recommend your harnesses to other people. Thank you 😊”

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Posted 1 year ago

Thank you for leaving us such a lovely review, Alana :) It is lovely to hear that you have comeback to us for a second time and that the team looked after you well!

Posted 1 year ago

“Excellent advice and customer service”

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Posted 1 year ago

Thank you for the review, Kerry :) It is great to hear that the team looked after you well!

Posted 1 year ago

“Great harness!”

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Posted 1 year ago

Thank you for the review! We love that you think we are great! :)

Posted 1 year ago

“Lives up to its PerfectFit name! Super comfy for my dog”

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Posted 1 year ago

It is great to hear that your pup is super comfy in their new harness, Sarah! Thank you for the review!

Posted 1 year ago

“This was the only harness our puppy trainer recommended. We love the perfect fit harness, it appears to be comfy on our puppy. The customer service is very good.”

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Posted 1 year ago

Thank you for taking the time to review us :) it is great to hear that your puppy seems comfortable in their harness and that the team looked after you well!

Posted 1 year ago

“It's always been a struggle to find a harness that fits our dachshund due to his deep chest, however this harness fits him perfectly! All the adjustments make it simple to get the right fit and I finally feel confident walking him on a harness as I know he's secure.”

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Posted 1 year ago

It is great to hear that the harness has given you confidence on your walks :) Thank you for the review!

Posted 1 year ago

“Happy dog , Happy dog mum!😁”

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Posted 1 year ago

We love that you are both happy with your new harness, Sonya! Thank you for the review :)

Posted 1 year ago

“Fits well, very helpful customer service albeit via live chat rather than phone…”

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Posted 1 year ago

We love that you found the live chat useful, Kate :) Thank you for leaving us a review.

Posted 1 year ago

“Excellent customer service and product knowledge. Would definitely recommend the Perfect Fit harness.”

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Posted 1 year ago

Thank you for the recommendation, Andrea :) It is great to hear that the team looked after you well.

Posted 1 year ago

“Very helpful and friendly people and a perfect fit harness for my boy!”

PerfectFit 5 star review on 3rd March 2024

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Posted 1 year ago

What a lovely photo, Anita! Thank you for sharing it and for leaving us such a lovely review :)

Posted 1 year ago

“Perfect Fit, fits perfectly… light and easy to adjust! Very happy - the best harness we’ve bought!”

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Posted 1 year ago

Thank you for the feedback, Sandra. We love that we are the best harness that you have bought! :)(

Posted 1 year ago

“Easy to measure & order. Prompt delivery.”

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Posted 1 year ago

It is great to hear that you found the process quick and easy, Laura. Thank you for the kind feedback :)

Posted 1 year ago

“Both my dog and myself love Lance's new harness, great and fit and comfort. Thank you also to the team who advised us on the sizing before we purchased, they were spot on.”

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Posted 1 year ago

It is lovely to hear that the team looked after you well to ensure you got a good fit for Lance's new harness, Mandy :) Thank you for the feedback. Wishing you both happy walkies!

Posted 1 year ago

“Really good fitting harness which is well made and practical.”

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Posted 1 year ago

Thank you for the review, Alison :) It is great to hear that you are happy with fit and quality of your new harness.

Posted 1 year ago

“Brilliant product, the staff were very friendly and helpful when I needed to exchange(for free),the top piece,as it was a little too snug,now it does as the product states “ fits perfect”.”

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Posted 1 year ago

Thank you for the feedback! It is great to hear that the team helped you to get the right fit for your pup, Jaqueline :)

Posted 1 year ago

“Great product, which arrived very quickly. Had one for my older dog, and it's still going strong, so no hesitation in getting another for my new dog. He loves it already.”

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Posted 1 year ago

It is great that your pup is happy in his new harness, Sue :) We love that he loves it! Thank you for the 5 stars!

Posted 1 year ago

“Really great customer service and product. Both dogs really comfortable in their respective, advised , sized harnesses. Thank you”

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Posted 1 year ago

We love that both of your pups are happy and comfortable in their new harnesses, Theresa :) Thank you for leaving us your feedback.

Posted 1 year ago

“Excellent service and fitting advice. Great harnesses - this is our fourth ( and smallest!) dog to be fitted with one.”

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Posted 1 year ago

Thank you for coming back to us for a 4th time, Lyn :) We really appreciate you leaving us such a lovely review!

Posted 1 year ago

“Wonderful customer support to ensure we got the fit right for our cross breed. No hassle replacements and returns.”

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Posted 1 year ago

It is good to hear that you found out exchange service quick and easy :) Thank you for the 5 stars!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews