PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I use the concentrate in my carpet cleaner. It works perfectly. When my dog was a puppy it effortlessly cleaned up his accidents leaving no trace. Now he is grown he has a sensitive stomach. This product in the carpet cleaner works very well to clean up his vomit and other messes. This has been a lifesaver other products did not work as well and often left traces of the mess or did not work in my machine.”

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Posted 3 years ago

“Pleasant smelling and instantly takes away that doggy urine smell from our artificial turf.”

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Posted 3 years ago

“Great range of products with a good price range as well”

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Posted 3 years ago

“I was skeptical that an all natural product would work better than anything else, but so far it seams to be doing a really good job masking up the urine smell from my dogs.”

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Posted 3 years ago

“This stuff is amazing , I only had to buy 1 bottle and my puppy is going outside to toilet , no longer inside . I recommend it to everyone . Thank You”

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Posted 3 years ago

“This is our second purchase. It is an amazing product, works exactly as promised.”

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Posted 3 years ago

“Great service & all the products work really well”

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Posted 3 years ago

“Hi Didn’t really help with my problem”

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Posted 3 years ago

“Works perfectly and doesn't leave any streaks on a polished tile floor.”

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Posted 3 years ago

“I have tried this product once & am amazed just how good it is that I am now waiting on another bottle to come. It actually really works with amazing results. 👏”

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Posted 3 years ago

“I am absolutely loving PetLab products!! Finally the disgusting wee smell has gone in our dog pee pads, and is replaced by the safe and nice smelling PetLab products! I highly recommend these products to anyone with a dog. Thanks PetLab team!”

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Posted 3 years ago

“My puppy uses the fake grass and it smelt terrible when i open the back door.And after spray the product on twice on the area the smell is gone and my backyard smells fresh.I would recommend it for area,even washing my hybrid floor it smells clean and he doesn’t go to the same spot.The product is amazing.”

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Posted 3 years ago

“Mine is very small area. My daughter complained of dog smell. Not any more with pet lab. Use spray every morning.”

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Posted 3 years ago

“I came across PetLab on the internet while I was getting ready for our new family member to join us. The first few weeks were challenging and potty training wasn't my puppy’s strength. Also living in rent didn't help as we have carpets in all bedrooms. I HAVE TO SAY that Petlab saved me on many occasions. No urine strains on cares at all. My puppy vomits from time to time and the stain remover does its magic. Also got the cleaner for artificial grass and seems working too. Highly recommended these products. They smell great and they are pet safe which is another bonus. Thank you PetLab them 😊”

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Posted 3 years ago

“Great product. Does what it claims to. I have 2 elderly dogs who have accidents all the time. Gets rid of the smells. Keeps house smelling fresher. Works on the concrete outside too Washing liquid keeps their bedding fresh.”

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Posted 3 years ago

“Lovely fresh scent works a treat!!!”

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Posted 3 years ago

“Petlab products are wonderful order from them several times with no problem, but last order australia post let myself and petlab down terribly but with the help from Desrè from petlab had a new order delivered within 2 days 5⭐️ petlab 2⭐️australia post”

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Posted 3 years ago

“Great products and great service, delivery is quick. What more is there to say”

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Posted 3 years ago

“When we pulled our old carpet up to renovate, one of my cats randomly started peeing in one spot...being concrete it seeped in and nothing I tried could get rid of the smell! I found Pet Lab and gave the spot a liberal spray and the smell disappeared!!! I gave it a second spray for good measure and we have been urine smell free ever since. And the cat has stopped peeing there too! Definitely recommend!!!”

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Posted 3 years ago

“Very happy with my purchase”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews