PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I love knowing this product is safe for my puppy and it smells so good for a cleaning product. Toileting accidents are no drama when the smell just disappears.”

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Posted 1 year ago

“I have used a number of products, nothing else has worked, i use it for my grandparents and other familys they have done a treat, i would highly recommend this product to anyone”

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Posted 1 year ago

“Excellent Customer service, very quick delivery, very quick communication and the best products on the market!”

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Posted 1 year ago

“Grubby Paw Door mat - we bought the largest size in grey as we live on a farm and oir dogs always seem to have dirty paws. It is a really great extra large mat that does double duty as a paw and body dryer plus a rug to sleep on. Very impressed - much better than I thought it would be when I bought it.”

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Posted 1 year ago

“I was a bit sceptical at first but it really works, the smell is amazing!”

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Posted 1 year ago

“Amazing products! I’ve poked and tried many urine and disinfectant products and these are by far the best at cleaning EVERYTHING and the smell so good! Also doggies don’t get the sneezing afterwards lol The laundry detergent is so good! Amazing at cleaning everything very happy with products”

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Posted 1 year ago

“This product has stopped my puppy from going to the toilet in the same spot right by my bedroom door. The smell is fantastic no more pee smell. Thank you so much”

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Posted 1 year ago

“I was a bit sceptical about PetLab in the begining but now I'm a convert, This is the Best Product I have ever used. All smells are gone and I use it all over the house. The laundry doesn't even have the " wet smell " which I couldn't I started with little products and now I have the full range....Thank you”

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Posted 1 year ago

“Love this product! I purchased the washing liquid and the concentrate and they work brilliantly. This product removes the stains and odour, not mask it. I’ll definitely be purchasing PetLab again”

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Posted 1 year ago

“This really works! I love the laundry liquid and the urine enzyme odour and stain is a must have 👌”

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Posted 1 year ago

“I have bought the pet mats, and even though they are expensive, they feel really good quality; it has yet to rain, so that will be the proof of what comes in off the dog's paws. We bought the XL, and the L is now bringing on the rain.”

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Posted 1 year ago

“Best cleaning products I have used! Very pleasant smelling and totally gets rid of pet smells, so happy with this product!”

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Posted 1 year ago

“Have been using Petlab products for 5 years and they are the only ones that actually do work. Highly recommend”

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Posted 1 year ago

“I have both the carpet cleaner and the laundry liquid and they are fantastic. I even add a couple of caps of the carpet cleaner in my mop bucket! I have had comments from clients that they are amazed how with 10 pups and 3 dogs in the house, there is no doggy smell. I would highly recommend PetLab products to everyone, especially home breeders as my house has never smelt better. Anita”

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Posted 1 year ago

“Here's a breakthrough! Forget other carpet shapoos and use Petlab in the carpet cleaner. Every carpet and floor rug in the house. Absolute magic!”

PetLab 5 star review on 17th September 2024

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Posted 1 year ago

“Pet lab has been amazing. I have a little rescue dog that struggles with always getting outside to wee and nothing has neutralised the smell she leaves behind like Petlab. Together with the Petlab disinfectant cleaning up after her is easier.”

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Posted 1 year ago

“I couldn't be happier with the PetLab product for artificial turf. It started working almost immediately, completely eliminating all unpleasant odours. My dog continues to use the grass without any issues. The product arrived quickly and the communication was on point. Highly recommend!”

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Posted 1 year ago

“I have seen this online so i have got it for if I need it for my dogs litter mess.”

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Posted 1 year ago

“I recently received my 1st order from petlab. I live in a unit so I have a fake grass puppy toilet on the balcony and it didn't matter what I washed it with it always had an unpleasant smell. Now that I have petlab products: I gave the fake grass mat a good wash with a sponge and tap water just using the shower hose, I towel dried it using a microfibre cloth, then sprayed it liberally with the E.N. zyme stain and odour remover and left it to dry naturally (about 5 hours on a nice warm day) and finally a spray with healthy habitat pet-safe disinfectant cleaner and leave that to dry naturally (another hour or so). NO MORE SMELLY GRASS MAT! It really works - so glad I decided to try it.”

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Posted 1 year ago

“I have a puppy and regularly look after another one in my apartment. The pet lab enzyme solution is a life saver. My place never has that urine smell that can come with puppy toilet training.”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews