PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Love Love Love these products! The smell of the Enzyme solution is amazing and my home no longer has that doggo smell about it! Thank you. Make sure you give it a try yourself - you won't be disappointed!”

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Posted 1 year ago

“Best Pet cleaning product I have used”

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Posted 1 year ago

“Great product!”

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Posted 1 year ago

“Hi Ty... First devastating news was our very spoilt cat Josie was diagnosed with hyperthyroidism, then because we had to sedate her for a trip to the vets, she was so sleepy she did a massive wee on our lounge. I tried in vain to get rid of the smell BUT then I read online about PETLAB products and do you know what, after using the product all traces and the smell have completely gone. I am soooo happy. Thankyou Ty and family for this fabulous product Robyn”

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Posted 1 year ago

“Love, love, love our PetLab dog mat. Our Groodle was feeling insecure in the car but now he has his mat in there, he is totally relaxed. And our car is clean. Great customer service, great product.”

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Posted 1 year ago

“Purchased this after reading online reviews. Two dogs in unit living can be difficult at the best of times and the odd mistake is inevitable. I washed the floors and cleaned the carpet with the disinfectant solution and the dirt that was lifted was amazing. Worked wonder on the muscle mat. Floors smelled amazing after looked. Thanks and will be regular customer.”

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Posted 1 year ago

“We purchased the artificial grass cleaner and disinfectant pack -easy to apply and after two treatments no more odours Highly recommend this product also grea How to Video available”

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Posted 1 year ago

“My stressed cat peed on my bedroom carpet and by the time I noticed the odour had set in. I tried cleaning it via other methods until my daughter told me about PetLab Enzyme solution stain & odour remover. The smell of the product is really nice so that was a great start. It took a few days of appying and reapplying but the awful smell did go away. It is really great to find a product that actually does what it says and smells so nice. Can definitely recommend.”

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Posted 1 year ago

“Amazing, our puppy hasn’t had an accident inside since I started using petlab !!!”

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Posted 1 year ago

“LoVe love love PetLab products.. Anyone that has pets should definitely invest in their products!”

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Posted 1 year ago

“With 2 indoor dogs, I swear by Petlab to get rid of the wet dogs smell on the furniture and rugs after they’ve been out in the rain or playing in the water.”

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Posted 1 year ago

“Amazing product and service!!!!!”

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Posted 1 year ago

“Prompt communication and delivery. Awesome mat doing what it us meant to do.”

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Posted 1 year ago

“They're effective, and pet-safe. The range handles tough stains and odors. Highly recommended for pet owners looking for quality and reliability.”

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Posted 1 year ago

“Great on stains and getting rid of the urine smell”

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Posted 1 year ago

“My carpets are cleaner fresher and purer than ever. The whole house smells divine even weeks after using the carpet cleaner. After washing the dogs blanket with the laundry detergent it is actually clean and fresh, definitely purchasing again.”

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Posted 1 year ago

“I was so excited to get my order and try it, as the smell and stains were becoming a problem. And yes it definitely did everything you said it would. I came home finally to a lovely smelling house once again. Thankyou, so so much. I can't wait to order more. I will definitely be a repeat customer. It lives on my benchtop, for quick and easy access.”

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Posted 1 year ago

“First time user, we purchased starter kit Healthy Habitat and stain & Odour remover. Great products, drys really well, spray wipe way and you can see that you have spot cleaned in that area. they both have great sents, we have found our puppy doesnt go back to that area when an accendent happens. we will be reordering.”

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Posted 1 year ago

“I started Petlab when I received my 12wk old miniature longhaired Daschund. Stain & Odour Remover 10/10 Laundry Liquid 10/10 Outdoor disinfectant ( I have artificial turf ) - this is a Godsend.”

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Posted 1 year ago

“Fantastic products, could not recommend enough. Helped me salvage my leather lounge (when my fur baby didn’t like moving home).”

PetLab 5 star review on 4th September 2024

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews