PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Love the doggy door mat for muddy or wet paws. It great for humans too! The mat continues to look clean even after the dogs have come in with mud on their paws. Super absorbent and will buy another one.”

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Posted 1 year ago

“I was sceptical, but what I got out of my carpet with this product was amazing, the smell is absolutely wonderful and a lot better than puppy pee!! Will definitely be trying more of your products and keeping the carpet cleaner stocked!”

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Posted 1 year ago

“Love the smell works well thankyou ☺️”

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Posted 1 year ago

“PHENOMENAL!! When I first this on Facebook my first thought was that these products were overpriced. Then I used the laundry disinfectant and was blown away by how little is required per wash. Will be back to purchase more 👍👍”

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Posted 1 year ago

“I highly recommend using this product it actually works and leaves a lovely smell for days.”

PetLab 5 star review on 21st August 2024

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Posted 1 year ago

“We ordered the outdoor spray for our courtyard. It arrived quickly and is really effective in reducing odors in a smaller, more confined area. It also smells nice and the pump bottle is very effective and easy to use. I would highly recommend!”

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Posted 1 year ago

“PETLAB really does work. The smell is gone and even the old stains are disappearing. Will definitely be buying again. Thank you PETLAB.”

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Posted 1 year ago

“Petlab works wonders for removing any pet smells with living in an apartment.”

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Posted 1 year ago

“I firstly purchase the cleaners and was so impressed that I went back and ordered the laundry liquid. All products are as described and work well. They get rid of the after smell of pet accidents, and leave the house smelling fresh.”

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Posted 1 year ago

“I quickly went from optimistically sceptical to mind blown!! I've been using the laundry and carpet cleaning products and I am totally blown away with them! Not only do they remove pet smells, but they also remove teenage boy smells from clothes #mumlife. Loving these products and will be an ongoing repeat customer.”

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Posted 1 year ago

“We now have several Pet Lab products and each of them does the job they were designed to do. I know I’ll be ordering all in the future with the added bonus of not needing to continue researching products from other brands. Such a relief to find this company!”

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Posted 1 year ago

“works amazing. had dog wee in carpet that stunk, now we have fresh carpets again.”

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Posted 1 year ago

“Im a new fan love this stuff, Happy Cats!”

PetLab 5 star review on 19th August 2024

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Posted 1 year ago

“Laundry liquid, though it was good. Unfortunately it did make my dog have an allergic reaction which I was forced to stop using it. But it did work, didn’t really leave a smell but got rid of the dog smell.”

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Posted 1 year ago

“Sorry but I have been spraying the stuff on our vinyl floors where our cat pees...it DOES NOT WORK! she continues to pee in same spot, we cleaned up the pee, spray the solution on the area and let it dry naturally and she just pees right on top! I spent money on something that claims to work according to hundreds of reviews and I feel it was a absolute waste of money..I can't get the floor replaced as we are renting. I know for a fact we won't get the bond back because of the damaged fkitchen floors from the pee and numerous products we have tried to no avail. We tried a litter tray in said spot..nope she pees right beside it on the vinyl squares.. I would not be recommending this product to anyone..it has let us down.”

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Posted 1 year ago

“We've been using Petlab enzyme spray for years, but I've just discovered the laundry liquid & it's amazing! My cat peed on our bed after the arrival of a puppy & with the washing liq there is no trace of smell or stain. Now I'm in need of the carpet shampoo!!!”

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Posted 1 year ago

“Best product and highly the carpet cleaner it’s is the absolute best and get rids of the nasty embedded smells carpets come up so soft and has a nice gentle smell I use all pet labs products now after trying everything else to get rid of bad pet odour when I moved into a new home Laundry detergent also a lifesaver with animals that have allergies no reactions Pet lab is truly amazing”

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Posted 1 year ago

“I've tried so many products to eliminate cat urine and none of them got rid of it except pet lab!”

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Posted 1 year ago

“Before petlab laundry liquid, the wee and dog smell just didn't wash out the dog bedding. I was astounded at how fresh the bedding smelt getting it out the machine after just 1 wash with laundry liquid Have also bought the carpet cleaner solution and was just as happy with the result DEFINITELY recommend”

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Posted 1 year ago

“I'm using the cleaner for the dogs beds and I'm really impressed by how good it cleans and neutralisers the stains and odours”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews