PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I love pet lab products. I live in an appartment with my Maltese Lily, using your products keep everthimg clean and smelling fresh.”

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Posted 1 year ago

“Very happy with Pet lab, we have a new puppy tolieting in all the wrong places and you just clean the mess up and spray this on and it takes the stain and smell away. Worth the money for sure.”

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Posted 1 year ago

“I’m still having problems with my male dog peeing on the same spots even though I have cleaned and sprayed with pet lab, I don’t want to give up yet on this product, so at the moment I am in two minds about the product. Thanks Lisa”

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Posted 1 year ago

“The products perform exactly as advertised. I have 3 cards and never have to worry about odours.”

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Posted 1 year ago

“Damn bloody awesome products. I have a pee pot of a dog and using these products has not only encouraged potty training but also leaves my floors cleaner and a beautiful smell throughout my home. I use stain remover, habit changer and also the carpet cleaner. I cannot fault these products.”

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Posted 1 year ago

“I am loving all the products from pet lab. Especially the mats and the washing liquid. So happy. Thank you”

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Posted 1 year ago

“As a renter this product is a game changer!”

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Posted 1 year ago

“Brought two dog floor mats which are great, the don’t slip and help prevent wet paws on the floor.”

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Posted 1 year ago

“So happy with this product. Smells divine and has helped immensely with my senior poodles “accidents” inside”

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Posted 1 year ago

“Put simply - the product works, it removes those yucky odors and leave behind a pleasant fragrance. Thanks Petlab!”

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Posted 1 year ago

“Just received my PetLab goods , could not be happier, my dog Bobby now knows where not to go. The best ever.”

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Posted 1 year ago

“Prompt processing and delivery of all the products I have ordered”

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Posted 1 year ago

“Love it, My baby loves mud and makes a huge mess but i can keep ontop of it with handy poochy shammy and cleaner that eliminates odours.”

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Posted 1 year ago

“Amazong product, I have two frenchies in a townhouse and sun sadly isn't our friend at the best of time. Since using PETLAB our courtyard hasn't smelt better along with inside the house especially there bedding so refreshing. Would highly recommend PETLAB. My arsenal is expanding constantly with there products.”

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Posted 1 year ago

“Love love love petlab products, keeps our kennels smelling clean and fresh!”

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Posted 1 year ago

“Very good product”

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Posted 1 year ago

“Cannot give 100 stars so five will have to do. We had a phantom paddler in our front yard that would trigger anxiety piddles in our 3 year kitty. Blankets, clothes became targets. After healthy habits spray and liquid wash wwe have not had any further squirts. Highly recommend pet lab products to.fur babies families I pet sit for”

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Posted 1 year ago

“Does not do what it says it will. Very disappointing. Still have multiple stains on my carpets and some have even spread larger than were originally. Will not recommend this product to anyone. Want my money back!!”

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Posted 1 year ago

Hi Melinda, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience with our product. At PetLab, we are committed to providing high-quality products that meet our customers' needs. We were not aware of your difficulties with the product before your review. We always encourage our customers to reach out to us directly for support, as we are here to help resolve any issues that may arise - for PetLab to be most effective application is KEY! To better understand the situation and assist you further, we would appreciate more details about how the product was applied, if these were older more embedded stains and/or the surface & fabric you were treating. This information will help us identify any potential issues and provide you with the best possible solution. We'll await your feedback and look forward to helping! Customer Care x

Posted 1 year ago

“Such a great brand with so many great products- the broom is insane I thought my house was clean until I swept my hard wood floors with the broom”

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Posted 1 year ago

“Loving all the Petlab products especially the laundry detergent. My puppy kept weeing on his bed, since I used Petlab laundry detergent he has stopped. Now I don't have to throw it out. Excellent customer service as well 😊”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews