PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We live in a small Villa with a small grass area. Ordered the urine stain and odour remover from PetLab and it has been a godsend. No more horrible smells emanating from the backyard or the bins. Thank you so much PetLab. Thoroughly recommend PetLab and their range of products.”

Helpful Report

Posted 1 year ago

“Excellent products. Removes pet smells with ease. Leaves a lovely smell, even the dogs don't react, which is a bonus 😊”

Helpful Report

Posted 1 year ago

“The laudrey detergent has proven amazing in getting all the dog's towels and bedding fresh and smelling wonderful. It even works on stinky work shirts which is brilliant”

Helpful Report

Posted 1 year ago

“Purchased 2 Grubby Paw Door Mats and love them! They look great, do what they're supposed to do and they wash well. Very happy with the products.”

Helpful Report

Posted 1 year ago

“These products have been a life saver, my super expensive rug came up brand new with the carpet cleaner, I'm so happy 😊 I also got the enzyme spray and the disinfectant and my house smells amazing. Thank you”

Helpful Report

Posted 1 year ago

“Absolutely love their products. They are the best I’ve ever used. The laundry detergent sure helps to get the pet hair out of the animals blankets and our clothes. The odour and stain remover is brilliant. It gets rid of all odours and the disinfectant leaves everything clean and fresh. I am on my second bottles of the odour and disinfectant. The disinfectant also is great using in the toilets. I have recommended these products to so many friends and others in some of my Japanese Spitz pages.”

Helpful Report

Posted 1 year ago

“Our dogs blankets and towels no longer have that slight pet smell!!!”

Helpful Report

Posted 1 year ago

“Bought the large microfibre dog mat to try and keep our polished floor clean, from muddy dog prints to dirt and wood chips. It works very well, going to purchase another for the front door once i've finished writing this.”

Helpful Report

Posted 1 year ago

“Fantastic products. Love them. I highly recommend them. I tried lots of others which did not work and were a waste of money. Petlab products did what they promised. Try them. You won’t be disappointed !!!!”

Helpful Report

Posted 1 year ago

“Really good, gets rid of urine smell. Smell is pleasant and not too over powering or chemical smelling. About to buy a second bottle.”

Helpful Report

Posted 1 year ago

“I only bought PetLab a few weeks ago and I must say I was surprised that it worked just like it said it would . Our dogs bedding that I wash weekly has never smelt as fresh with no odours at all . I can highly recommend this product 5 stars 🌟”

Helpful Report

Posted 1 year ago

“Absolutely amazing product I've completely eliminated pet smells from my home gotten through the puppy days with no stains no smells”

Helpful Report

Posted 1 year ago

“Hi , i am very happy with your product, have 4 small dogs and the first 3 well,they were good till anew puppy came along, they started to leave thei r smell behind her, It was hard at first but now i have shampooed the carpet mats and washed floors with solution it is peace again , Noodles is now 1 Year old and ,all OK Your product is amazing better that others that i have tried Denise thankyou”

Helpful Report

Posted 1 year ago

“BRILLIANT, best products ever. Healthy Habit & E.N. Zyme Solution Stain & Odour Remover. I bought it for private use but took it to work at the animal refuge and scrubbed the floors and walls of the cattery, and WOW what a difference it’s made (I don’t feel embarrassed any more when people walk in to see to see the cats because there is NO Smell of cat pee any more) At home my long hair domestic throws up fur balls from time to time and mainly on the carpet but no stains anymore. Linda”

Helpful Report

Posted 1 year ago

“Great laundry liquid. Definitely makes the dog towels and blankets smell less foggy. Nice and fresh”

Helpful Report

Posted 1 year ago

“OMG you are a lifesaver. My house is smell is back to normal (fresh and clean) after using your laundry detergent and stain and odour remover. My little shitzu has been peeing on the end of my king bed for years and he won’t stop. I have tried everything to stop him and the only thing that worked until now was closing my door. Since I cleaned bed bed and the area with the stain and odour remover as instructed he has not gone near the bed. I am now going to get your healthy habitat to occasionally spray my lounge when I wash their dog blankets. In love with your products and tell every doggy owner I know about them.”

Helpful Report

Posted 1 year ago

“Worked brilliantly,removed smell and left a refreshing scent highly recommended”

Helpful Report

Posted 1 year ago

“Best invention of the century Highly recommended! Wonderful to be able have pets inside and no odours.”

Helpful Report

Posted 1 year ago

“This product is really amazing. It helps to remove smell of pet urine. I was struggled with that before and but no more stress. This product is really easy to use and smells good. My cat also loves it. I'm looking forward to purchase again.”

Helpful Report

Posted 1 year ago

“These products are nothing short of AMAZING. They have significantly reduced the amount of anxiety I have, feeling like I could never keep up with the lingering odours from my fur babies! The Laundry liquid does exactly what it says in getting rid of the ammonia stench and clumping fur in my lint bag! My star performer is the Stain & Odour Remover, which does EXACTLY THAT!!! My daughter used the Carpet Cleaner with her Bissell unit and we couldn't be happier with the results, and we're talking major stink on carpet :) Keep in mind that if the smell is still there after use, it DOES NOT MEAN the product doesn't work. It means the urine has gone deeper and will be in the underlay or on the subfloor (or in the couch etc.) and will require further action. It means that the product hasn't reached the mess to properly neutralise it. LOVE THESE PRODUCTS PETLAB!”

Helpful Report

Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews