PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,116 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“This product has been AMAZING! Completely removes urine odour and has prevented my dogs from urinating inside anymore!! And it smells great! This has literally been a miracle. I'll definitely continue to use PetLab.”

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Posted 2 years ago

“This product really works well spray it on the carpet spot it up then wipe off no mess my wife loves it delivery was prompt and the service is exerlant we will be buying more of this product”

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Posted 2 years ago

“Very prompt service Great products, l will continue to shop with Petlab. Thank you 😊”

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Posted 2 years ago

“Excellent product. I use the disinfectant and enzyme bundle”

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Posted 2 years ago

“Great products and even better service!”

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Posted 2 years ago

“Quick and efficient response time, products work very well. Recommended !!”

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Posted 2 years ago

“Genuinely impressed. My friend recommend PetLab but at first I wasn’t sure how they could be better than what I was already using- specifically the enzyme cleaner- I was wrong! The cleaner works amazingly well, but better yet, it does not leave a chemical smell once dried- it leaves no smell at all and doesn’t irritate the pets, which is most important. As a result I have just ordered the hypoallergenic detergent- I’m now convince these products are better than the rest!”

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Posted 2 years ago

“I've had artificial turf for a few years and with 2 dogs, I've found it hard to stay on top of the smell. Petlab was easy to use, shipped quickly and has been amazing for containing the smell! It's not needed every week does wonders in my small backyard. Highly recommend!”

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Posted 2 years ago

“Awesome product, gets rid of the funk! Highly recommend.”

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Posted 2 years ago

“Awesome products and service, highly recommend.”

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Posted 2 years ago

“I was so sceptical about this product but had seen good reviews so I thought I’d give it a go ! I’ve got 3 dogs and 3 cats . One of my dogs is elderly and will have accidents! This product is amazing and I have used many other products and they don’t work like this one does . 🤩 I love the smell and it really works ! Thank you Pet-lab I will definitely buy again 😊”

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Posted 2 years ago

“Fantastic product, just as good as advertised. Also fast delivery”

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Posted 2 years ago

“Excellent products and service - quick delivery. Thank you Ty and PetLab”

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Posted 2 years ago

“Really works on removing dog wee stains on the carpet!”

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Posted 2 years ago

“The products are the best. Does exactly what they claim to rid your house of that doggie smell. Prices are very comparable and delivery so quick. So pleased I found pet lab when I did. Highly recommend to anybody. In fact have already done so a few times.”

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Posted 2 years ago

“Great product that works”

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Posted 2 years ago

“Living with a 17 yo dog had masses of rewards. But the constant peeing had its challenges. Never thought I’d write a review for anything. But the urine odour and stain remover really does work. It is a ‘wee’ miracle! Thank you”

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Posted 2 years ago

“Oh my goodness, PetLab saved my fluffy backside, let me tell you!! My mamma had been using this most days, sometimes multiple times in a day! We have the 3 products, have used both the disinfectant and enzyme spray and soon, the outdoor spray. She is wishing she also purchased the washing liquid!! My mamma is very grateful for these effective potions as she must have a clean & hygienic home with no bad odours or gremlins! She said I am the only gremlin allowed... but she loves me. Hmm..? Life saver. 🐕✨️💗”

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Posted 2 years ago

“Amazing! We have a small court yard with 2 pugs, which is artificial turf. I tried numerous alternatives from pet shops and bunnings, but none of them removed the odour. This product is amazing and leaves out doors smelling like a tropical oasis. Thankyou .”

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Posted 2 years ago

“Great fragrance. Used on my mattress and very happy”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,116 reviews