PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,116 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I could not have a clean house without the petlab urine cleaning spray! Than goodness I'm back on a regular order.”

Helpful Report

Posted 2 years ago

“I was struggling with stain and odours in the house from my two puppies that would (not their fault) soil on my carpet. I had tried a few products to try and eliminate stain and odours to no avail until I saw an ad on Facebook for Petlab. I ordered and tried it though still could see a few stains after I applied. I happened to see some reviews on an ad again for Petlab on Facebook and enquired to the writer what I was doing wrong. She told me to saturate the areas where the stains were and it worked and it also leaves the house smelling really nice. Will try the washing detergent next. Thank you Petlab, Good stuff. :)”

Helpful Report

Posted 2 years ago

“We have fake turf in our backyard and three dogs - a recipe for disaster :) After trying absolutely everything to neutralise the smell we finally tried Pet Lab and I am not over exaggerating when I say it has change our lives. We are able to enjoy our backyard again without the unpleasant smell, I’m sure our neighbours appreciate it too.”

Helpful Report

Posted 2 years ago

“Awesome product, works to all my expectations.highly recommend”

Helpful Report

Posted 2 years ago

“Glad I found the PETLAB website. Every product I have bought from them is exactly as described. From Grubby paws doormat, laundry liquid, disinfection cleaner to the odour remover. I highly recommend everyone of them. can't go wrong”

Helpful Report

Posted 2 years ago

“I'm a foster carer for cats of all ages. Sometimes this can cause my own cats to stress and pee in the wrong spot. Of course, once that happens it's almost like a party invite to all other cats to a pee party! Recently I had 3 cats using 3 drains that linked up and it was causing my toilet to STINK! So, I ordered the EN ZYME SOLUTION, used it 3 times on each drain and the stink has gone! WONDERFUL STUFF!”

Helpful Report

Posted 2 years ago

“Smells amazing and works wonders”

Helpful Report

Posted 2 years ago

“Great stuff. We use multiple products regularly and our turf remains clean and fresh. Have total confidence we’ve got the best brand on the market”

Helpful Report

Posted 2 years ago

“This product does what you claim it does. I love the smell and the simplicity of the spray bottle.”

Helpful Report

Posted 2 years ago

“Amazing products! They are simple to use, don’t use harmful or nasty chemicals. I have 5 indoor cavaliers and the door and stain remover is perfect for keeping pet areas clean, fresh and stops build up of smells!”

Helpful Report

Posted 2 years ago

“The best Pet Urine Odour removing products I have tried!”

Helpful Report

Posted 2 years ago

“I have tried similar products but since trying PetLab have found the 'ones'. The outdoor turf disinfectant and the stain and odour remover are just the best, they work and smell wonderful. Thanks PetLab.”

Helpful Report

Posted 2 years ago

“I am in the process of potty training a puppy and with little accidents inevitable, I decided to try the E.N. ZYME Solution stain & odour remover. I am more than impressed with this product. I also purchased the Eco Laundry Liquid and it does exactly what it is supposed to do. Potty training pads wash up clean without any smell. These products are excellent.”

Helpful Report

Posted 2 years ago

“Fabulous product and great service and information Will definitely buy again”

Helpful Report

Posted 2 years ago

“I've tried quite a few products in my quest to eliminate pet urine smell and PetLab is by far the most successful and pleasant smelling option. It manages to cover the urine smell inside on carpets and flooring and outside on the fake grass and furniture pots. Highly recommend it.”

Helpful Report

Posted 2 years ago

“I purchased the laundry detergent and it is amazing. My dog's bedding smells great and it doesn't have the doggy smell that always returned after a few days like it used to with my regular washing liquid. I also purchased the mat and it is great. I have 12 little paws passing over it daily and it keeps my kitchen very clean”

Helpful Report

Posted 2 years ago

“Fabulous products. Lives up to it's claims. Our artificial turf is clean and free from urine odor. Safe for our pets and family.”

Helpful Report

Posted 2 years ago

“I have purchased the outdoor/ turf disinfectant 3 times now and love the product. No horrible chemical smell. Easy to use. I use it in our courtyard which has turf and it works like a dream. Any dog smell is gone and works pretty much instantly. Happily recommend this product & will continue to purchase.”

Helpful Report

Posted 2 years ago

“Love these products makes my house smell lovely and definitely would recommend trying it for yourself”

Helpful Report

Posted 2 years ago

“Love the products does as said”

PetLab 5 star review on 30th October 2023

Helpful Report

Posted 2 years ago

PetLab is rated 4.8 based on 3,116 reviews