PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,116 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“With 4 cats ( 3 male ) they love too spray everywhere, I’ve tried everything and it all just masked them for a moment . Since finding pet lab the smell is actually gone gone , I’m no longer embarrassed when people stop over unannounced. We also have 2 dogs , one male is 17 and now has incontinence the smell is horrendous but now a quick clean up and a spray of pet lab and it’s like nothing ever happened . The puppy is a little lady and learning too use the back yard sometimes she makes a oops and then the male dog will pee over where she had her opps but now with pet lab that’s all stopped . At times I felt like my entire house was a animal potty , i had too have air defuses going in every room all day and night , no longer do I need these going . I’m so glad I stumbled across pet lab . I’ve already turned 3 people on to pet lab .”

Helpful Report

Posted 2 years ago

“We have 6 dogs and we use & love Petlab Healthy Habit to keep our areas clean and fresh.”

Helpful Report

Posted 2 years ago

“I Find The Product That I Have Bought Really Helpful :”

Helpful Report

Posted 2 years ago

“Absolutely love the Pet Lab Stain and Odor Remover i use it on our decking where our Dog Marley urinates and it works and I love the smell of the product Highly Recommended 😀”

Helpful Report

Posted 2 years ago

“Urine, stain and odour, removal and healthy habitat disinfectant Excellent product. Have recommended to all our friends who have artificial lawn and pets. We have no odour from our dog’s wee on our lawn whereas our friends who don’t use it have an unpleasant smell especially when the weather is hot. They have just started using it too.”

Helpful Report

Posted 2 years ago

“Awesome product as I have rescue dachshunds and it certainly helps minimise the pee smell when they have accidents I have over ten special needs dogs atm so I rely on petlab to keep the house smelling sweet”

Helpful Report

Posted 2 years ago

“I have been using these products for the last 12 months with a new pup in the house and a few accidents with toilet training Pet lab has been amazing with keeping the smells away ! Highly recommend”

Helpful Report

Posted 2 years ago

“It was a seamless process from order to delivery. The E.N.Zymme solution stain and odour remover really works as promised, Highly recommend.”

Helpful Report

Posted 2 years ago

“I have ordered this product twice now and about to order again. I have artificial turf with a dog and these products take the string urine smell from the turf and also disinfect so I know that my grandchildren are ok to also play on the turf. Love them!”

Helpful Report

Posted 2 years ago

“We have a female Jack Russell/Staffy Cross who is almost 15 yrs old, bless her! We rescued her 7 yrs ago and she is very loved. Unfortunately, a couple of months ago she started urinating inside the house and despite putting down doggy pee pads, she still manages to wee on the carpet. It's been so frustrating trying to clean the carpet and keeping the smell away, but since we started using both the Enzyme Solution and Healthy Habitat I'm happy to say that both products are extremely effective in removing stains and smells! Your products are great and I highly recommend them. Thank you PetLab.”

Helpful Report

Posted 2 years ago

“PetLab stain and Odour Remover and Healthy Habitat Love both of these products The odour remover really does remove the odour”

Helpful Report

Posted 2 years ago

“With an elderly dog who often has accidents this is a great product to use as it’s eliminating the smell and the product itself smells great!!”

Helpful Report

Posted 2 years ago

“This product just works ...I purchased the synthetic grass ready to go disinfectant and next time I will try the concentrate and start mixing my own...great product.”

Helpful Report

Posted 2 years ago

“I am extremely pleased to be a user of pet lab carpet cleaner leaves the house smelling lovely and fresh Have been a satisfied customer for years!”

Helpful Report

Posted 2 years ago

“So happy with results from the Healthy Habitat product - having three dogs inside is a lot less daunting now at cleaning time :)”

Helpful Report

Posted 2 years ago

“Amazing products that work, we love using the artificial turf range disinfectant and the EN Zyme solution to help remove the urine smell from our home thank you Pet Lab 😀”

Helpful Report

Posted 2 years ago

“I've only just got my first order. So waiting for the next month order. All going well I will give a 5 star next time”

Helpful Report

Posted 2 years ago

“My little 11 week old puppy Edgar is struggling with his toilet training. I have timber floors throughout my home with a couple of rugs. He’s soiled both but having my Petlab disinfectant and the Enzyme killer spray has been great. Also bought the laundry detergent. It hasn’t stopped him from doing poos in the dining room but it’s clean and smells fresh.”

Helpful Report

Posted 2 years ago

“WOW!!! we have tried other products over the past three years to remove the urine odour from our carpets and the PetLab Stain & Odour Remover Formula is by far the best. Not only does it remove the urine odour but it will also leave a pleasant 'Vanilla' scent. It's important to follow the instructions to get the best results. There are instructional videos on Youtube that are very helpful. Highly recommend this product.”

Helpful Report

Posted 2 years ago

“We have four dogs so there are accidents at times on the carpets from the two youngsters. I have tried so many different products including regular professional carpet cleaning, but the stains always come back and so does the smell. Until PetLab. No more smells and no more stains. Best product ever. I will never be without it. We don't have to replace our carpets after using PetLab.”

Helpful Report

Posted 2 years ago

PetLab is rated 4.8 based on 3,116 reviews