PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,653 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pet Lab responded quickly to my complaint about not receiving my purchase and have now sent me a replacement. Great fragrance, great product.”

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Posted 10 months ago

“Just received product.Not yet used. Extra order created mistakenly returned to carrier,he will take it back to PO.Hopefully I will see my refund ASAP. Thank you. Elaine Beard.”

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Posted 11 months ago

“Very prompt with order and receiving my product. Great to support local products.”

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Posted 1 year ago

“I was very reluctant to purchase this but so far so good I think, I've tried it on a couple of accidents from our dachshund, this product worked really well on a few but there was maybe 2 that didn't, it may be a user error, I might not have got all the excess up first before spraying.... Definitely will keep giving it a go though!”

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Posted 1 year ago

“I found the product leaves a lovely smell around, it sadly does not stop my dog from still going to the same spots contiguously! I spray every day, except when it has rained, then I have to wait for everything to dry around the BBQ tables before respraying. I do go through a lot of spray! My dogs wee does leave a dreadful smell, which thankfully, the spray does help. I will continue to use. Thank you.”

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Posted 1 year ago

“Great product, eliminates odours and stains just as they advertise, only thing it doesn't do is discourage cats from going back to the same spot and re-marking. So I am having to re-treat constantly since the cats just keep going back and doing it again. I've ordered another big lot though as it does smell amazing and it completely gets the cat urine smell out of everything.”

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Posted 1 year ago

“I have really enjoyed my PetLab products. I spray my outdoor 'fake grass' area with the Healthy Habitat disinfectant, this product is 10/10. I also got the Enzyme solution stain remover, it does work very well, but personally I do not like the scent of vanilla. If you like vanilla, this product is perfect. I would try the Outdooe turf disinfectant next time, maybe leave the Enzyme solution off as vanilla givs me a headache. My dog seems fine though.”

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Posted 1 year ago

“Amazing fresh smell that gets rid of all the dog wee smells. Nothing has ever worked until I tried this product 😊”

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Posted 1 year ago

“helps with old stains and more importantly, smells.”

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Posted 1 year ago

“Good product!! Got rid of the dog urine smell. Works great on new urine but not aswel on the older urine but I'll continue to spray the affected areas to see if it'll eventually remove it but overall really impressed with it. Leave the area smelling nice!”

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Posted 1 year ago

“I'm loving my pet lab 💓 I would recommend it to anyone with pets I will be buying this product again”

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Posted 1 year ago

“A great product worth purchasing again!”

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Posted 1 year ago

“Great products definitely gets the urine stands out of the carpet and leaves a fresh smell in my home having a puppy is hard work but petlab has made it so much easier”

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Posted 1 year ago

“A lot of the white part of the mat where the paw print is has fallen apart. Not sure if it’s value for money if it’s going to continuously fall apart.”

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Posted 1 year ago

“Only been using for a couple of weeks, seems to work.”

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Posted 1 year ago

“Love love love this product. Puppy pee smells gone not to mention the smell of the product is very nice. Will purchase again and highly recommend it to try.”

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Posted 1 year ago

“Have an 8 year old Bichon Frise that started to pee everywhere, the deterrent has worked quite well”

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Posted 1 year ago

“I’m still not 100% sold. Cat pee n a larger area. The smell is getting less after 3 applications but still seems to have a way to go I think?!”

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Posted 1 year ago

“Very happy with your product l have fake grass and two small dogs and l use your product thanks maryanne”

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Posted 1 year ago

“So far so good. my cat is not peeing in the same places as before. I will keep on using this product. Nothing i had tried before had worked.”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,653 reviews