Login
Start Free Trial Are you a business?? Click Here

PetLab Reviews

4.8 Rating 2,653 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 2,653 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
PetLab 5 star review on 30th April 2025
Mel
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 23rd April 2025
Melanie Greaves
PetLab 5 star review on 18th April 2025
Jacquie Banks
PetLab 5 star review on 14th April 2025
Tamara
286
Anonymous
Anonymous  // 01/01/2019
Must say .. no other product compares. I have a 16 year old dog who very frequently forgets that he should not pee indoors. This product works. The odour is completely neutralised and the stain almost disappears. We have a rattan style rug so unfortunately the colour of this is affected but the woollen rug cleans very well.
Helpful Report
Posted 1 year ago
I bought the spray to use on my leather couch that the cat had used for a toilet. There was no damage to the leather. It took two applications, as there was a lot of wee on the couch. But it worked.
Helpful Report
Posted 1 year ago
The products I brought are great my puppy ain't weeing on his blanket anymore only beside it which is great wen he's in bed and dosent make much noise at night And the sanitiser is great
Helpful Report
Posted 1 year ago
Fast delivery , products are quite good but my cat still keeps peeing in the same places! Took 5 days to receive a reply to my query , by which time I had gambled and bought the twin pack and Healthy Habitat and Urine and Odour Remover , only to find out they are not a deterrent. A bit disappointed.
Helpful Report
Posted 1 year ago
Love the smell and that it actually does erase the urine smell, however my dog still insists on 3 particular places in the house to relieve himself. Nothing seems to deter him☹️
Helpful Report
Posted 1 year ago
used once so far hasnt gotten rid of the smell but has cut it in half worth using again happy so far most defiantly working will 100% recommend to others 👍👍
Helpful Report
Posted 1 year ago
These products have not let me down yet
Helpful Report
Posted 1 year ago
Good product, smells great but puppy still toilets where I have sprayed Petlab.
Helpful Report
Posted 1 year ago
Have found the E.N ZYME solution great for carpet areas and the HEALTHY Habit good for floorboards and wet areas . Happy to to support a family business thank you .
Helpful Report
Posted 1 year ago
I have a cat that unfortunately likes to pee on our beds sometimes. Absolute nightmare! PetLab has become our lifesaver. When I’m washing doonas, blankets etc I’m able to confidently know that the laundry wash is deep cleaning, removing odours and disinfecting. We also love the Enzyme Solution stain & odour remover spray.
Helpful Report
Posted 1 year ago
The Urine Stain remover works well and leaves a pleasant fragrance.
Helpful Report
Posted 1 year ago
This cleaner def lifted the stubborn urine smell from the jute rug in our rental. I’m retracting a star because it didn’t really remove the stains. I’m yet to try it on another fabric though.
Helpful Report
Posted 1 year ago
I have found this is a good product. I have a puppy dog and at times it stains the carpet.
Helpful Report
Posted 2 years ago
I use Pet Lab’s E.N. Zyme stain and odour remover, for our artificial turf, we have two dogs and this is the only product that removes the odour. It lasts a few weeks before reapplication is needed.
Helpful Report
Posted 2 years ago
We have used on our artificial turf and the scent has really worked , leaving the area feeling clean and no dog wee scent! Perfect will be ordering more
PetLab 4 star review on 16th March 2023
Helpful Report
Posted 2 years ago
Best product to use!! My backyard used to smell that bad that when I opened up a window it would filter through the house. After using pet lab a couple times I’ve been able to minimise this issue.
Helpful Report
Posted 2 years ago
I bought PetLab Grubby Paw Doormat in the Extra Large and I love it ! It fits perfectly (longways) in front of the doggy door which enables considerable length for any dirt, water and/ or mud to be absorbed prior to entering the main living areas. There is also room for their water bowls to placed at the top left corner of the mat against the wall which absorbs the majority of splash and dribbles when drinking. Just Perfect - Highly Recomended ! 🐾❤️
Helpful Report
Posted 2 years ago
A welcome addition to my bed. A perfect comfy spot for my dogs with the bonus of no more grubby paws, drool or accidents on my duvet. I simply wash it weekly when I change the bed linen and we all get new fresh sheets and a blanket to sleep on. Happy Days!
Helpful Report
Posted 2 years ago
The product takes away the urine smell more than any other product I have used
Helpful Report
Posted 2 years ago
Great product, works well. However I now realise why I have gone through it so quickly. The bottle has been leaking while not in use. The nozzle is in the OFF position and it still drips. Any suggestions please?
Helpful Report
Posted 2 years ago
PetLab is rated 4.8 based on 2,653 reviews