PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,653 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been happy. It's easy to use and has a nice smell. Unfortunately we do have old carpet and a water ring has been left behind. Overall I'll still use as a odour preventative and will order more. It's not completely the results I was expecting based on reviews but, I do think this is due to the age of the carpet.”

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Posted 2 years ago

“Has saved the carpet, couches, car seats and rugs from our new puppy whilst toilet training.”

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Posted 2 years ago

“Seems to do the trick , I don't have that lingering smell anymore”

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Posted 2 years ago

“Great products and they actually work! My only feedback is to scale back on the advertisement through constant emails. You're products are great and work however the constant influx of emails could possibly repel returning or new costumers.”

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Posted 2 years ago

“Stain remover is good. .bit slow on delivery but got it in end”

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Posted 2 years ago

“The urine stain and smell remover is really good, I just wish I bought more straight away because the urine went quite deep in the couch and somehow by evaporation got to one of the top cushion too. So if it happened on your couch just get the 5L first purchase.”

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Posted 2 years ago

“Laundry liquid is very good. Have an old dog that has little accidents. Pet Lab helps neutralize urine smell and stains”

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Posted 2 years ago

“Good Natural products and all we use to keep our synthetic turf clean and our furry friend safe.”

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Posted 2 years ago

“New to PetLab and am getting to know the products. So far, so good.”

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Posted 2 years ago

“I haven't had a chance to fully trial this product yet - I have the artificial grass duo pack on order. But I think I may be finally winning against the odour. I've not had a problem until recently when my latest young dog hit adolescence and the urine smell got very strong (very unpleasant for me and my neighbours). I've tried the disinfectant with some success I think, so am going to give the full treatment a go.”

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Posted 2 years ago

“I haven’t recieved my product yet however costumer service seem to be great and quite attentive. Cheers”

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Posted 2 years ago

“I've purchased from petlab several times as I like their products and they really do what they say they'll do. Last order was let down with australia post never received that order but petlab reorder and shipped another shipment to me which was good of them to do for their customers...”

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Posted 2 years ago

“Excellent product Does what it says. However too expensive for a pensioner!!”

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Posted 2 years ago

“Just what I needed. Has lifted the smells from the kittens in the carpet. Thanks and was worth the coin.”

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Posted 2 years ago

“It does its job. Prompt delivery”

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Posted 2 years ago

“Does a good job. Our dog does not do her thing on the places we spray it on”

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Posted 2 years ago

“It is really great controlling the smell on our artificial grass. It would be good if the bottles could be labelled 1 and 2 which would make it easier to use.”

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Posted 2 years ago

“Yes I am loving it. Made a big difference with puppy. My daughter has now ordered for her puppy”

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Posted 2 years ago

“Used it on old stains on carpet 2 weeks ago , I went over the carpet 3 times with it . So far I think it has done a great job just waiting a few more weeks to see if the stains resurface.”

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Posted 2 years ago

“Really good product and I love that it’s a concentrate. quick delivery.”

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Posted 2 years ago

PetLab is rated 4.8 based on 2,653 reviews