PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,118 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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“I’ve just ordered more products as we were so happy with the results the first time around!”

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Posted 2 years ago

“Excellent product smells great . It was easy to use and left everything smelling fresh. The laundry liquid is great too. By using the cleaner and laundry liquid I know everything is always fresh💖”

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Posted 2 years ago

“Petlab is my go-to cleaner now. I use it on my floors, on benches, to clean litter trays and artificial turf on the dog loo. It smells great and is effective in cleaning spills as well as eliminating odours. Great to know it has disinfectant properties too. Would recommend for any pet owner”

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Posted 2 years ago

“Brilliant Products! Works as described, and eliminated all odors that can be quite stubborn. Would highly recommend and purchase time and time again! Thank you for creating quality products.”

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Posted 2 years ago

“A must have in any doggie house. Freshens up our terrace area where our two four legged friends spend a lot of time. Removes all odours, highly recommended. We make sure we never run out, thank you Pet Lab”

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Posted 2 years ago

“I have two dogs Biscuit 9 and Maxi 8 plus a 22 year old cat named TC kitty..now the dogs are pretty good reference accidents however the cat is senile and driving me insane..I love her dearly however she pees and poops and rarely in the kitty litter...my only saviour has been PetLab...cleans up quickly and the odour is gone...thank you Petlab for allowing me to keep my sanity with an elderly cat in her twilight years..!!!!”

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Posted 2 years ago

“Wow this stuff is absolutely amazing!! I was at my wit's end with my house smelling having 3 puppies and 2 kittens. PETLAB did exactly what what it said it was going to do! Just after 1 use my house smelt amazing!!! I really highly recommend this product, Delivery was super fast as well... I can't wait for my next order to arrive I never want to run out of this stuff. Thanks so much PETLAB 😁”

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Posted 2 years ago

“I have used petlab deodorant products on my Astro turf before, which I found to be a good product, but with their 300ml concentrate bottle I am able to determine the strength of the product myself, and I find that the 300ml concentrate is more suited to my needs 🤗🤗”

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Posted 2 years ago

“With a new puppy toilet training I need to keep my house smelling clean as well as sanitary. The pet lab products have been great, they smell nice, and hopefully deters my cheeky puppy from going to the bathroom inside the house!.”

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Posted 2 years ago

“We had literally tried everything on the two spots that my dog kept using and saw enzyme solution stain and odour remover....it actually works 💪....didn't think it would but I shampooed the rug, which I had done before, but then used the solution and he has stopped going there and it no longer reeks of dog pee!! My carpet is saved cos I was really about to dump it and not get a new one which would have left me with cold tiled floors over winter, so my feet are saved too!!!”

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Posted 2 years ago

“Easy to use products. I have a houseful of fur babies and use the products daily.”

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Posted 2 years ago

“The Urine Stain remover works well and leaves a pleasant fragrance.”

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Posted 2 years ago

“Great product have a 10 month old DashHound she has the odd accident the PetLab works really well😊😊😊 Will be purchasing the laundry product😊😊😊”

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Posted 2 years ago

“We have found the outdoor products really helpful in controlling the smell from dog urine. We have just tried the indoor product and it worked just as well. Great value purchase”

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Posted 2 years ago

“Amazing product and the cat pee smell has totally gone and no stains either!! Highly recommend this.”

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Posted 2 years ago

“These products are amazing! Have tried most urine odour removers out there over the years and have found this one to be by far the most effective. Double bonus it doesn’t smell of lavender! (can’t stand the stuff 🤢) Highly Recommend 👍”

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Posted 2 years ago

“An old visiting dog was the original reason I ordered this product. It certainly did the job and so easy! I have just had a 6 week stint of dog sitting her and once again found the product invaluable. A little extra - works well on red wine too 😀”

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Posted 2 years ago

“My dog has suffered with severe (unknown) allergies for many years. Chronic licking and chewing and biting of his feet/paws. After several Vet/Specialist visits and a whole heap of medications for 18+ months, nothing relieved him. Following some internet research of my own, I wondered if my laundry liquid/fabric softeners might be the culprits. I was amazed to discover some of these ingredients were actually toxic to dogs. I found it very hard to find a product on the supermarket shelves that didn’t contain one or more of these ingredients. So I moved on to try some ‘pet friendly/safe’ laundry products off the shelves. Whilst they did seem to reduce his aggravation somewhat, I wanted the chance to try and eliminate it altogether. I had PetLab tucked away as my last option because of the initial $ outlay. Having paid out for this PetLab Eco Laundry concentrate bottle (and after 2-3 weeks use) my dog has reduced the chewing of his feet down to about 5% of the time, which is an incredible improvement from him having to wear a dog collar 24 hours a day (yes, through the nights). So I’m now going for my second bottle! Thanks PetLab! And if you’re wondering, I don’t have any affiliation with PetLab; I’m a simple wife/mother with 2 x Maltese Shi Tzus, both of which have their own and separate illnesses :-/ Lucky me.”

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Posted 2 years ago

“I was skeptical at first that this would be just another bottle of useless product. But I was so thrilled with it, cleaned up both new and old stains on our rugs and the smell vanished. Our chihuahua then avoids the area and will do her business where she is supposed to. I have recommended this product to friends who have indoor pets and they love it to. Thank you Pet Lab.”

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Posted 2 years ago

“We use the PetLab PLUS™ 300ml Artificial Grass / Outdoor Area Super Concentrate Duo Pack on our artificial grass and back patio it is amazing Petlab is the only product we use outside now. Nothing can beat it.”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,118 reviews