PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,118 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I use artificial grass cleaner disinfectant and it keeps the balcony clean and smelling fresh I’ve tried other products however they never work and the odour lingers. I recommend this product to anyone living in an apartment with artificial grass.”

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Posted 2 years ago

“Love the smell of petlab it's a clean smell Works very well no more oodors from my puppy .”

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Posted 2 years ago

“I am amazed at what this product can do. It has completely eliminated all evidence of the puppy toilet training smell! Will definitely purchase this again”

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Posted 2 years ago

“Finally a pet product that truly works ! No more doogy pee odour ! Fantastic product Thank you”

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Posted 2 years ago

“Excellent products. Love the artificial turf rake!”

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Posted 2 years ago

“We have 3 dogs and artificial turf which you can imagine gets very smelly! We tried a few home remedies and other brands but they just didn't work. So happy I came across PetLab, what a saviour and the products smell so good and ACTUALLY work.”

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Posted 2 years ago

“At the beginning im still hesitant if the product as per advertisement works, then i received my order and now i can say that I have finally found myself the best pet spray, petlab solution really meets the expectations of the product. Thank you and I am ready to order for my second.”

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Posted 2 years ago

“Petlab is awesome, pleasant smell in the spray but most importantly it continues working long after its sprayed and breaks down the urine pet smells. Amazing stuff and saved our carpets!”

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Posted 2 years ago

“Having tried nearly every product on the market I thought I would give Petlab a try what did I have to loose.. I am so glad I tried from first use the smell was nearly gone and it has a lovely fragrance to it not overpowering chemical but something you can breathe from.. I used both the outdoor turf on my balcony and fake turf.. I use the Enzyme cleaner to do my floorboards and tiles and they are clean fresh and no urine smell and my floors sparkle. my mini dachshund is even finally peeing in the right spot thanks to your cleaners 10 out of 5 ⭐⭐⭐⭐⭐”

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Posted 2 years ago

“This product works really well. I live in an apartment & have fake grass wee pads for my puppy & it keeps them from smelling. Inside the disinfectant is great for any accidents he has . Would highly recommend”

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Posted 2 years ago

“Pleased With The Product”

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Posted 2 years ago

“Very happy with product. We have a new puppy so desperately needed something to ensure we smell didn’t hang round, about to order my next bottle.”

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Posted 2 years ago

“I have used a lot of cleaning products for cleaning up my puppies accidents and then I found pet lab. It does what it claims and I live that. I’m hooked. Do yourself a favour and give this product a try. You can thank me later. Louise”

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Posted 2 years ago

“Unbelievable product. I am Ordering more. I had tried everything including having carpet professionally cleaned. I have a 12 month old puppy who has been incredibly hard to toilet train. There were 2 rooms in particular that you couldn’t even sit in. Pet lab is the only product that has worked. Well done guys. Your product should be out there on the shelf’s everywhere.”

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Posted 2 years ago

“Love it stopped my dog from peeing on my mats no more smells”

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Posted 2 years ago

“It's very hard to find a product that works with removing carpet stains caused by pets. Petlab I found worked very well in removing the stains and being environmentally friendly is an added bonus.”

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Posted 2 years ago

“Hi Just wanted to pass on our thanks as we have a much better smelling pagola and dog bed area. We have 3 happy dogs and we have been struggling with keeping their environment clean. Then we found Petlab. We use this product while cleaning the concrete and also to add into the washing machine while cleaning the dogs bedding and blankets.”

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Posted 2 years ago

“Very pleased with Petlab,found product worked well on carpet and no trouble since with doggie accidents.Fingers crossed”

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Posted 2 years ago

“Have only got fake grass about 3x3 metres in our yard we use the Outdoor turf disinfectant to eliminate the smell of urine works great also use it for bedding spray a little and smells are gone recommend this product D”

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Posted 2 years ago

“The stuff just works, we have a dog and two cats and the PetLab product is great at getting rid of smells and stains.”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,118 reviews