PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“The stuff just works, we have a dog and two cats and the PetLab product is great at getting rid of smells and stains.”

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Posted 2 years ago

“These product is amazing!!!! Eliminate all the urine smell from my naughty cat on floor.”

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Posted 2 years ago

“I have tried so many commercial cleaning products that cleaned our yard well but did not get rid of the animal smells until we started using these products. We have a large cement area , our friends now say you can barely tell we have animals as the smell is gone.”

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Posted 2 years ago

“Love the products, they work and doesn’t affect my dog’s sensitive skin.”

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Posted 2 years ago

“Reasonably priced, shipping is fairly quick even to remote locations, instructions on the products are very clear and easy to follow. The products work effectively and it gives me peace of mind to know they are natural and safe to use around my pets.”

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Posted 2 years ago

“Up until this week I have been in a bit of a panic since moving to my new house with my two dogs which has synthetic grass in the backyard. I have tried a few products but have still been embarrassed when visitors have dropped by due to the dog poo aroma left behind. Using Petlab there was an immediate stop to the smell which I couldn't believe - I did several sniff tests to double and triple check. I am a convert.”

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Posted 2 years ago

“Love this product - I use the carpet one (really gets rid of smells!!!) and the disinfectant”

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Posted 2 years ago

“I thought I was going to have to replace the carpet in our rental but thankfully Pet Lab got our carpet back to looking pretty great!”

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Posted 2 years ago

“Really great for lawns very very happy we are going to order a large bottle.”

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Posted 2 years ago

“I have found this is a good product. I have a puppy dog and at times it stains the carpet.”

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Posted 2 years ago

“Thank you for making a great product.”

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Posted 2 years ago

“Product that actually works. Tenants had puppies that made a terrible smell in the liquid limestone in garden. Pet lab got rid of smell and left a light fragrance when using. Highly recommended”

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Posted 2 years ago

“I recently purchased the PetLab E.N. Zydeco solution Stain and Odour removed and what a game changer it has been. I have 3 dogs of my own and a Papillion who visits (my daughters dog) 2-3 times a week for “play dates”. She is gorgeous but has a nasty habit of peeing and pooing on my rugs, regardless of how much time she spends outside. Since using the spray, she has stopped this habit! It’s been amazing!!!”

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Posted 2 years ago

“Great product that disinfects and smells clean”

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Posted 2 years ago

“This product is amazing! The best that I have used to clean up puppy accidents. It completely removes any lingering odours.”

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Posted 2 years ago

“It does exactly what it says it does so do yourself a favour and if your looking for real products then PetLab is what you buy, do not waste money on anything else”

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Posted 2 years ago

“Pet Lab have a great range of products. I use the 2 part cleaning system for artificial turf and it always turns out smelling fresh and clean.”

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Posted 2 years ago

“Does what it claims to do . love it”

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Posted 2 years ago

“Great product, gets rid of any stains on the carpet every time, highly recommend!”

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Posted 2 years ago

“Unfortunately I still have the odour of cat urine despite having a professional clean & using this product.. perhaps it was just too late after the incident to apply petlab to get a good result🤷‍♀️”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,119 reviews