PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Terrific product, very effective at odour removal and keeping areas smelling great. Highly recommended”

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Posted 2 years ago

“Great fresh smell over riding the urine odour when applied.Will certainly recommend to other pet owners”

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Posted 2 years ago

“purchased the outdoor odor remover, and presto, no more odors outside. Great job”

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Posted 2 years ago

“In a multi rescue dog home the clean up can be pretty full on. I’ve used a lot of different products over the years and whilst most are effective inside very few work outside on our concrete entertainment area - not ideal when we like to entertain a lot. These products are nothing short of lifesavers and I’m SO glad I found them.”

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Posted 2 years ago

“The product I ordered has been very good. I was totally stressed out about my new carpet smelling, the bad odour seems to have been eliminated. Also the product ordered was received in a very good time frame.”

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Posted 2 years ago

“The best product I have ever used our puppy toilet training exercise is that much easier now would highly recommend this product to anyone”

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Posted 2 years ago

“No more doggy smells in our courtyard. Smells disappear almost instantaneously replaced with a sweet not too overpowering scent. Can’t live without it now!”

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Posted 2 years ago

“Love using Petlab products they work really well and smell great too”

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Posted 2 years ago

“I love the spray. The stains have reduced and the smell has completely gone.”

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Posted 2 years ago

“I am coming back for more after I ran out of my first 300ml concentrate bottle. My Great Dane puppy is finally house trained and, thanks to PetLab, I still have a fresh smelling living room carpet! Each time the enzyme cleaner removed the smell of dog wee 100% in just one application. I also have a geriatric cat who sometimes confuses my thick woollen kitchen runner with a patch of grass 😱. Due to the thickness of the carpet and the intensity of cat wee smell, there was still some smell left after the first application. After the second, hardcore one (really soak the carpet in mixture, roll it up, cover it in black tarp and place in sun so the enzymes work in overdraft), the smell is gone. Thanks PetLab, I really love this runner!”

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Posted 2 years ago

“Iff you have pets you can't not have this product, I tried everything to eliminate the smell from 3 cats that used the same area, in my garden. I have recently been presented with a litter of puppies it's a no brainer not to have this product on hand.”

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Posted 2 years ago

“I have been using PetLab products for over 2 years due to the quality. I have a small patch of artificial lawn and two small dogs, therefore needs cleaning regularly. PetLab does the job!”

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Posted 2 years ago

“I only leave reviews if a product is worth value and works PETLAB WORKS! I was at wits end with the smell on carpet and after taking appropriate measures thoroughly cleaning the area first and then applied PETLAB generously as recommended to reach the concrete as well, it works! I'm now a regular buyer due to its value for money. Thanks Alison”

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Posted 2 years ago

“I have a fake grass area in my backyard and rely on PetLab to disinfect and keep it clean and smelling great. Great value for money and it works !”

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Posted 2 years ago

“Never used a better product on pet stains.This product is brilliant and leaves no trace of urine”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“This product got me through when my puppy was peeing on the carpet in my house . She is 10 months old now , but by the time she was 4 months she Was house trained. I've had dogs my whole life and house training has never been as easy as it has been with using your product . Thank you 😊 very happy puppy and mum Sharyn”

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Posted 2 years ago

“Great product to eliminate odours and discourage the dogs peeing indoors”

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Posted 2 years ago

“I was so surprised but the products do what they say they will do. My carpets look better than they have in ages and the puppy now goes where she is supposed to go. I can welcome people into my home without worrying about puppy smells. It's great”

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Posted 2 years ago

“beautiful perfume.excellent cleaner and disinfectant..will buy more guys”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,119 reviews