PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“This stuff is amazing, thank you to the staff for being so helpful! Will definitely buy again.”

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Posted 2 years ago

“Great product. Takes all pet odour out of washable pee pads. Buying again.”

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Posted 2 years ago

“The product is working very well on the carpet and to clean the surface of my floorboard. My puppy has had a lot of incidents in the past weeks and I haven't had an issue with urine smell in the home. Thank you.”

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Posted 2 years ago

“Amazing amazing products. So grateful. I’ve tried everything nothing removes the smell… until now. I can’t believe this produce exists, you’ve changed my world!”

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Posted 2 years ago

“So far so good I would recommend this. Used now for 3 days and very happy Thank you”

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Posted 2 years ago

“PetLab concentrate works overtime on my artificial turf with 4 large dogs in and out of my place nearly every day PetLab laundry really helps keep linens fresh! And the Spray and leave disinfectant gets literally sprayed everywhere- even the leather lounge! Love the stuff”

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Posted 2 years ago

“great product”

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Posted 2 years ago

“The products work, the prices are great, especially compared to a Pet Franchise store, they rob us blind, and the service is amazing. What more can ask for? My dog's pee toilet trays covered in Synthetic grass no longer make me sick with that unbelievably strong urine smell. I also used it to clean a yellow bile stain in my grout, worked a treat.”

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Posted 2 years ago

“I first came across this wonderful product on Facebook! We have 3 dogs who live inside our home, so we like to keep their bedding, lounges etc smelling fresh and clean! Pet Lab is just the product to do this! Our friends comment on how fresh our home smells while 3 dogs also live here, floors are also washed with Pet Lab product, we recommend the product to other dog owners!”

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Posted 2 years ago

“I have just started to use pet lab products and they are fantastic. I can’t recommend them highly enough.”

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Posted 2 years ago

“Purchased Zyme Solution and Outdoor Turf Disinfectant based on the advice of PetLab and was very happy with the result. Got rid of the smelly smell after a couple of days.”

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Posted 2 years ago

“Great product , smell is great and removes all odours.”

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Posted 2 years ago

“Wow this certainly is a product that works! We are currently house-training our 12 week puppy Maverick and thank goodness these products eliminate all the smells and no lingering odours thereafter. To say this is a lifesaver is an understatement. Will definitely order more products. Huge thank you from a happy pet owner!”

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Posted 2 years ago

“So far, so good. It's early days, but this is the only thing I have tried of quite a few products that seems to actually work at lessening the dog pee smell in the artificial turf. First time you really need to hit it hard and make sure the turf is saturated. Like all of these products they're not cheap, but I don't mind too much if it actually works. The concentrate is definitely the way to go, certainly for the likes of the 50 square metres that I have to cover.”

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Posted 2 years ago

“I use the enzyme solution and stain & odour remover when I wash my polished timber floors. I spray a diluted solution on floor then mop with clean moist mop (rinsed regularly during clean). Floors are streak free and very shiny(gloss is back). Scent is terrific.”

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Posted 2 years ago

“Moved into a rental with an extremely strong urine odour contained within the backyard artificial turf, the smell was so strong that it carried into other outdoor spaces which wasn't pleasant to say the least! I applied the 2 step turf cleaning pack and the results are fantastic, the smell is completely gone which is a testament to the product quality, as the humid hot days here in QLD really amplify urine smells in artificial turf.”

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Posted 2 years ago

“Fantastic products that actually do what they say.”

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Posted 2 years ago

“Great products from the doggies mats to the enzyme urine and stain remover they both work so well ,would recommend their products”

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Posted 2 years ago

“Great product, I use it weekly to keep the lawn fresh and smelling nice with 2 big dogs.”

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Posted 2 years ago

“Love the products they really work.”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,119 reviews