PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I have a new Jack Russel Puppy as well as some furbaby kitties, so the training messes and the house smell in gener can get pretty potent. I have tried so many products, so many machines for tiles, carpeting and furniture. I will admit, I was a little apprehensive about Petlab, I thought "just another cleaning gimmick"....but I was also desperate. Well, my floors have never looked, felt and smelt cleaner! My carpets, although I was washing them on a regular basis, came up amazingly, ans the smell lasted for much longer than with the products I has been using. In short, I am amazed, impressed and will continue to use and recomment Petlab to any houshold with animals!”

PetLab 5 star review on 24th October 2024

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Posted 1 year ago

“So far so good. I have had to reapply the stain and odour solution to a spot on our lounge but other than that the solution has been successful. It hasn't discolouredvthe fabric which is a plus!”

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Posted 1 year ago

“Super happy with the product, it really works and smell so good. I recommend it a 100%.”

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Posted 1 year ago

“Amazing stuff my kitty litters are in the garage and of course sometimes there’s pee accidents soo the concrete cops it. This spray gets the smell out of it. Also cat vomit stains that nothing else could get out this spray worked.”

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Posted 1 year ago

“This product didn't work for us 😢”

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Posted 1 year ago

“This stuff really destinkifies my pet bedding! Also works on human clothes that have accrued some unwanted scents. Top notch.”

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Posted 1 year ago

“Lovely clean floors after using the disinfectant. Doggy smells all gone.”

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Posted 1 year ago

“this product is a game changer, thank you thank you! we have had no more accidents in the house and everything smells so fresh :-)”

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Posted 1 year ago

“I have a pup here and am very pleased with stain and odour remover. My next move will be to try the carpet shampoo.”

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Posted 1 year ago

“I've used both the interior enzyme concentrate and the artificial lawn cleaner. Both have worked a treat and removed all of the smells. A lifesaver with a puppy!”

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Posted 1 year ago

“Can't believe these smell this good & they work so bloody good. Use the enzymes one in my spot cleaner also and it works an absolute treat!!”

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Posted 1 year ago

“I have used Pet Lab products for 3 years now and love it. I have fake grass for my fur baby to wee on and in the summer i put some turf cleaner in a watering can and just water down every couple of days. No smell at all. I also use yhe Eco Laundry Liquid to wash her blankets etc. I would reccomend Pet Lab to any fur baby mum and dad.”

PetLab 5 star review on 21st October 2024

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Posted 1 year ago

“"Anonymous" As a breeder and foster carer I have quite a few animals and cleaning to keep my family and animals safe is a major daily task. I have loved every PetLab product that I've tried (nearly all of them). After years of wasting money on products that don't work and/or leave a nasty chemical smell around, PetLab has provided products that work and smell great with no offensive chemical odour left behind. Really enjoying the new natural "mint" air freshener as well.”

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Posted 1 year ago

“I purchased the Eco Air Spray and l am more than happy with my purchase. I love the River Mint fragrance.It leaves the room and cat litter trays smelling fresh and clean. I use it throughout the house as well. Definitely recommend this product.”

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Posted 1 year ago

“Recently bought the Grubby Mat and can highly recommend this prodict. It absorbs dirt and water and leaves the floors nice and clean.”

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Posted 1 year ago

“Really work”

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Posted 1 year ago

“We love these products! Our new puppy has completely stopped going to the toilet inside! And all the products smell amazing, especially loving the air spray 😍”

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Posted 1 year ago

“These products are excellent. I love the fact that the cleaner doesn’t need rinsing. The stain and odour remover is really effective. Also I am very sensitive to perfumes. The smell of the products is very mild and does not affect me at all.”

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Posted 1 year ago

“Absolutely love Pet Lab Products!! The washing liquid is the best for pet bedding, the enzyme spray is brilliant for cleaning up accidents & the eco spray is truly the best thingn the market for pet dander smell in the house. The only feedback I have is the eco spray nozzle leaks every time I use it so I feel it needs a different design but it is a new product and the product itself works so well”

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Posted 1 year ago

“Amazing product! It actually works. My beautiful boy Labrador had an accident on my rug. I must have missed it as one day the smell was so bad we had to take the rug out of the house. I tried everything I could get my hands on and was recommended but the smell was still so bad. I was just about ready to throw the rug out until I seen and tried the PetLab carpet cleaner. Wow it worked! Not only did the acid smell go, but it left my rug smelling so beautiful and looked so clean. I have never seen it so clean! I use this product all the time now. I have recommended it to everyone I know.”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews