PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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“I thoroughly recommend PetLab products as they always work to remove pet odours.”

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Posted 1 year ago

“Amazing product. Works on wee, blood, poop and anything else that comes out! Would highly recommend. Am on my second bottle.”

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Posted 1 year ago

“OMG ! My life’s changed since finding this product I just love it leaves my home smelling so fresh no puppy smells, washing clean, and carpets like new can’t recommend it enough thank you pet lab simply amazing”

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Posted 1 year ago

“Before finding Pet Lab products I had tried many different products but none of them had worked to have the required lasting results in removing pet odurs. Thankfully for Pet Lab, we found a winner! An amazing product that actually works, smells great too! Thankyou Pet Lab :)”

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Posted 1 year ago

“I ordered the washing liquid as I use reusable puppy pads and the spray to help prevent anymore accidents. So far I’m loving the products especially the washing liquid!! I will definitely be ordering more when I run out! I can’t smell the dog smell that is usually left on the puppy pads even after the wash. So I’m very happy with the products!!!!”

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Posted 1 year ago

“Love the laundry detergent, blankets and reusable per pads come out clean as new.”

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Posted 1 year ago

“I received the petlab eco air fresh river mint scent and I love it Smells lovely and does reduce the smell of cat pee”

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Posted 1 year ago

“Hi! I have an 8 m.o. puppy, and I've been looking for a product I can use on our Burgundy carpet, to remove the urine stains/smell. I saw your product advertised on Instagram, and thought I'll purchase it and see how it goes. Well I'm thrilled to bits, as when I sprayed it on the carpet, it did not take the colour out, or leave a white stain. One very happy customer. Thank you "THE PETLAB"”

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Posted 1 year ago

“Great product! Now no smell on our puppy deck toilet - wonderful result ! Will definitely continue with Pet Lab products. Similarly the laundry liquid removes a doggy smells from bedding!”

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Posted 1 year ago

“love this product both the carpet cleaner and the outdoor cleaner both do EXACTLY what they say they do, and the scent is subtle but lovely will definitely be buying this from now on! if you haven't tried it yet I suggest you do you won't be disappointed 😊”

PetLab 5 star review on 11th November 2024

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Posted 1 year ago

“Being a household with 10 cats, 3 dogs and a bird, we love Petlab products as they keep our house smelling lovely and feeling fresh.”

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Posted 1 year ago

“Used this product in my artificial grass and had fantastic results, the smell was completely gone overnight and stayed away for weeks!”

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Posted 1 year ago

“If I could give 100 stars, I would. These products are a game changer for my household. I can't believe how fresh my whole house smells, despite having multiple indoor pets. Thanks PetLab, you have outdone yourselves with these products.”

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Posted 1 year ago

“Having moved into a 2nd floor unit I purchased a patio potty and enzyme spray for my small dog .. wasn't long before it started to smell despite using the enzyme liquid.. my family recommended petlab concentrate nzyme liquid .. it works a treat 👍no more smell absolutely love this product.”

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Posted 1 year ago

“Great product, good smell and works great for my 4 cats and 5 dogs .. smell? What smell?? Our house is delightfully clean and fresh . No animal smells!! I would recommend this product to everyone!”

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Posted 1 year ago

“Amazing products!! I was sceptical about the air freshener but it really works”

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Posted 1 year ago

“Love the pet lab . Works well and effective .”

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Posted 1 year ago

“Smells great seems to work well definitely leaves a freshness in the house”

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Posted 1 year ago

“The product I purchased was amazing.....I loved it and it certainly made things a lot easier for cleaning and toilet training 😀 thank you”

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Posted 1 year ago

“Highly recommend!🌟 🌟 🌟 🌟 🌟 This stuff is a game-changer! I was skeptical, but the PetLab Artificial Turf Cleaner totally blew me away. As soon as I used it, that dog pee smell vanished, and now the turf smells so clean and fresh. I’ve tried other products that barely made a dent, but this one worked instantly and actually lasted. If you’re tired of fighting with pet odours, I can’t recommend this enough—it really works!”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews