PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Have found the wee cleaner to be excellent at removing the smell and stains made by both cats and dogs - definitely recommend”

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Posted 1 year ago

“We've been using nearly all of their products and we just can't fault anything. Their laundry detergent gets all of the dog smell out! Our dogs adore sitting in the dog blanket, as do we. It's so soft! We also use the spray which helps get rid of the urine smell which works really well. And the carpet cleaner! You won't be disappointed. Everything goes along way so you'll have each product for a while before running out.”

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Posted 1 year ago

“The PetLab products I purchased have been so good I will return.”

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Posted 1 year ago

“After my dog feel ill, she got into bad habits, and was constantly weeing in one room. I found it hard to manage, but thankfully your products have rejuvenated the carpet, and we do not have any of the offensivesmells anymore.”

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Posted 1 year ago

“I have a 12 week old puppy, and this product was an absolute game changer”

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Posted 1 year ago

“Awesome product, does exactly what it says it does..!!”

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Posted 1 year ago

“My 18yo Ragdoll is unable to climb in and out of litter boxes so I use old towels to collect liquid waste bless her - much easier but I use the laundry detergent to wash the wet towels in. They come up smelling fresh again and ready for instant reuse. Definitely recommend.”

PetLab 5 star review on 26th November 2024

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Posted 1 year ago

“Absolutely love this product works exactly as stated will continue to buy when needed.. Very Happy Customer. Very prompt delivery. Very prompt service. Thank you Pet Lab.”

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Posted 1 year ago

“I was introduced to Petlab by one of my clients, and I decided to give their product a try on my carpet. To my surprise, my 7-month-old puppy, who had been consistently peeing on that carpet despite us trying numerous carpet cleaners and sprays from various pet stores and Bunnings, finally stopped! The results were incredible (no peeing since first time) , and I’m so impressed with the effectiveness of their products. Highly recommended!”

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Posted 1 year ago

“The products really works! Easy to use & pet friendly! I almost finish the urine spray & will be ordering again. It’s smells good and my pet loves it. Great for those spots he peed on. Doesn’t stain. Removes smell, stains and deodorise the area i sprayed.”

PetLab 5 star review on 25th November 2024

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Posted 1 year ago

“Absolutely love pet lab products. I use the laundry wash and the carpet cleaner and they are the best. I have three fur babies and use the laundry wash on all of their bedding and any rugs that they lay on and also on our doona cover as they all go on our beds. It smells amazing and just love it.”

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Posted 1 year ago

“I have used multiple PetLab products and they have all been fabulous which is why I keep going back! The detergent to wash my dogs blankets is great at removing that doggie smell and also removing most of the dog hair. The E.N Zyme Solution Stain & Odour Remover has been a life saver as it is consistantly used on my carpets due to old dogs having accidents and I love love the free air freshner I received as the scent remains in the air longer than any other products I have used. 5 stars all the way!”

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Posted 1 year ago

“I’m very happy with the PetLab washing liquid as my dogs beds no longer smell and either does my washing machine.”

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Posted 1 year ago

“I Love the products, my dog doesn't mind it either. Keeps the smell away on my artificial grass, and in the garden too. I'm so glad I found it and will definitely be buying more. I'm so sorry that I don't have a working camera at the moment.”

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Posted 1 year ago

“We found the petlab product to work amazingly well, we followed instructions to the letter and now although the cats haven't entirely stopped spraying they have certainly reduced the frequency and amount, which I can only attribute to petlab.”

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Posted 1 year ago

“We started using Petlab about 2 years ago when our late Kelpie was diagnosed with Bladder Cancer. She became incontinent and we had clean ups daily. Petlab was the only product to remove the smell as well as clean. We use the carpet cleaner on rugs and couches, laundry liquid for washing bedding and blankets, and the spot cleaner for accidents and cleaning the cat litter trays. Petlab makes cleaning up after 2 Bengals and a Kelpie so much easier.”

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Posted 1 year ago

“between 2 thirsty dogs and some wild possums, our fake turf cops a real workout and the smell can get quite nasty. The Petlab products do a great job for me with eliminating the smells and keeping our turf smelling fresh.”

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Posted 1 year ago

“Finally I found a laundry liquid that does actually rid my dog’s beds from smell- totally! I was amazed. Highly recommend”

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Posted 1 year ago

“I’m a first time user who turned to PetLab in a bid to help me rid our carpet of a lingering doggy urine smell which had been impossible to remove. I was a little sceptical of as I placed my order but figured we had nothing to lose. To say I was pleasantly surprised at how effective the the products is something of an understatement 🤩 It has worked a treat and we couldn’t be happier with the result.”

PetLab 5 star review on 21st November 2024

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Posted 1 year ago

“Great product and easy to use. Really works well!”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews