Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

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Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time I have used Petalina always delighted with the service. Just about to order a birthday present for my Grand daughter”

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Posted 8 years ago

Thank you for your review. I love that range of dolls. We always love to hear our customers are pleased and will return. Thanks so much. Cate

Posted 8 years ago

“Arrived quickly, packaged very nicely, and the doll we ordered was perfect for our 2 year old.”

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Posted 8 years ago

Thank you for your feedback on Petalina. We hope your 2 year old is enjoying playing with her. Kind Regards Cate

Posted 8 years ago

“Beautiful doll which I'm sure my daughter will be delighted with and very speedy delivery.”

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Posted 8 years ago

Thank you for your review of Petalina. Such a lovely choice of doll you chose. Very popular here at Petalina too. Great to hear our warehouse and couriers are doing well too. Thanks. Kind Regards Cate

Posted 8 years ago

“Beautiful doll that I know my granddaughter will be thrilled with. Can't wait to see her face on Christmas morning.”

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Posted 8 years ago

We do hope your granddaughter loved her new doll and is having hours of fun with her. She is a gorgeous doll. Thank you for letting us know you were pleased. Kind Regards Cate

Posted 8 years ago

“The doll was delivered on time. She looks really nice, but she is a Christmas present for my six year old granddaughter so I am hoping she likes her as much as I do. Thank you.”

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Posted 8 years ago

Thank you for your review of Petalina. We hope your granddaughter loved her. She is an amazing doll. Kind Regards Cate

Posted 8 years ago

“a good quality of gifts”

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Posted 8 years ago

Thank you for your review of Petalina. We really appreciate it. Kind Regards Cate

Posted 8 years ago

“Amazing doll, the delivery was fast and well packaged so no little eyes saw what was in the box before Christmas Day”

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Posted 8 years ago

This review is making us smile. We love to hear of little surprised faces on Christmas morning. We are so glad you told us. Thank you, and thank you for your review. Kind Regards Cate

Posted 8 years ago

“Impeccable customer service, so much brilliant advice. Great experience altogether. Thank you'!”

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Posted 8 years ago

Thank you so much for taking the time to give Petalina a review. We loving hearing such positive feedback and are very proud of what we do. Kind Regards Cate

Posted 8 years ago

“The item I wanted was out of stock, so I requested a notification. I ordered on the day I received the notification and the item was delivered within 2 days. Excellent service”

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Posted 8 years ago

We really appreciate your review of Petalina and are pleased to hear that our customers are using the notification system successfully. Thank you Cate

Posted 8 years ago

“This year Petalina seems to have had a better range than ever which gave us so much choice. I know my granddaughter will be thrilled. We found the perfect doll for her age and some cute little outfits and a baby bottle. Perfect. Looking forward to playing dollies with her.”

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Posted 8 years ago

Thank you for your lovely review. I agree that our range seems to be expanding. We just can't resist stocking beautiful items that we find. We hope you are loving playing with your Grandaughter. Kind Regards Cate

Posted 8 years ago

“Good product, well made but a little on the expensive side, other wise it would have been a 5 rather than a 4.”

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Posted 8 years ago

Thanks very much for your feedback about the carry cot and we are sorry that you think £13.99 is expensive. We believe it is a good price for a very pretty and well made carry cot compared to a very similar one in the same size from another brand which sells at £32.99. At Petalina we only carry well made products that have been beautifully designed which allows our customers to be able to purchase something a little bit different that they know is good quality, and we also set all our prices as competitively as we can. We also offer a loyalty points system that allows you to save on future orders with us. Thanks again for your order. Kind Regards Cate

Posted 8 years ago

“Prompt service. Doll as described and well packed.”

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Posted 8 years ago

Thank you for taking the time to review Petalina. We are glad you were pleased with us. Kind Regards Cate

Posted 8 years ago

“The best place I know to get Corolla dolls”

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Posted 8 years ago

Thank you for your review. We appreciate it. And Corolle is a wonderful brand. Kind Regards Cate

Posted 8 years ago

“Great service”

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Posted 8 years ago

Thank you for taking the time to give Petalina a review. Much appreciated. Kind Regards Cate

Posted 8 years ago

“Cannot fault the service Petalina provided. I had had, a special request from our 4 year old granddaughter. I searched online without success, until I went onto Petalina's website. They had just what was wanted, so I ordered, and this was processed and sent to me by return, even packed nicely with pink tissue paper arriving in perfect condition. Will recommend to my friends.”

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Posted 8 years ago

Thank you for your kind review. We are so happy to hear you enjoyed your Petalina experience. We would love it if you recommended us. Kind Regards Cate

Posted 8 years ago

“Fast delivery of a beautiful doll. Wrapped and packaged well. Would have been 5 stars but package arrived a day earlier than scheduled delivery, unexpectedly, (normally a good thing I'm sure), but with a Petalina dolls sticker on the outside of the box. Could have easily spoiled the Christmas surprise but for some swift diversionary tactics!”

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Posted 8 years ago

Thank you for your review of Petalina. We are sorry that you had to act swiftly to avoid ruining the surprise. We aim to dispatch orders as quickly as possible, and I can see from your order that it did indeed leave us within 24hours, which is normally a good thing. We also use a very efficient courier who should have text or emailed you a time slot for your parcel so it can be expected. We have a comments box when you place an order which can be used for comments such as, 'please send in an unmarked box', or 'please do not send until ...'. But we are glad you loved the doll, and appreciate feedback like this as we are always looking at ways to improve our service. Kind Regards Cate

Posted 8 years ago

“The dolls are super cute and great quality and packaged so well with lovely wrap also very quick delivery so super chuffed ????”

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Posted 8 years ago

Thank you for your great review of Petalina. We love to hear such feedback, and hope your wonderful selection of goodies are bringing lots of joy to someone special. Kind Regards Cate

Posted 8 years ago

“Lovely doll, arrived in a beautiful box. Fast delivery.”

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Posted 8 years ago

Thank you for taking the time to write us a review. Great doll selection too. Miaculti are so adorable. Kind Regards Cate

Posted 8 years ago

“I have ordered a few dolls from you now for my Granddaughter who I am raising. She loves them and so do I. They are very well made and so pretty. I recently bought two for my other granddaughters and I'm sure they will love them too.”

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Posted 8 years ago

We are thrilled to hear you love coming back to Petalina. It makes us very proud to bring such joy. Thank you for your review. Kind Regards Cate

Posted 8 years ago

“Prompt efficient service. Well packaged. Quality products.”

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Posted 8 years ago

Thank you for your review of Petalina. We really appreciate it. Kind Regards Cate

Posted 8 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews