Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

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01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another great experience buying from Petalina. Cate and her colleagues were very helpful, and the doll and clothes we ordered arrived quickly and were nicely packaged.”

Helpful Report

Posted 10 years ago

Thank you for the review Jennifer, we really appreciate you taking the time to do that for us. Hoping the little recipient of all of those goodies you purchased will have a big smile on her face on Christmas Day! Thanks again. Cate

Posted 10 years ago

“Super efficient and helpful service. I wouldn't buy a doll, accessories etc from anywhere else and that's what I tell my family and friends. Lots of choice at both ends of the price spectrum. I would never make a recommendation, especially to family and friends, unless I was 100% sure of the merchandise and service. I don't give praise unless it deserved. Petalina deserve their success. Irene Evans”

Helpful Report

Posted 10 years ago

Thanks so much Irene, we really appreciate you shopping with us, and for all your recommendations. It means a lot! Have a lovely Christmas and no doubt we will be in touch again in 2016. Cate

Posted 10 years ago

“What an exquisite doll . My granddaughter is going to be so happy !! But I am just as happy , it came practically the next day. Fantastic service. This will be the first of many purchases I'm certain.”

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Posted 10 years ago

Thank you so much for the review Lynn. Yes, the team at our new warehouse have worked extremely hard in the run up to Christmas to make sure all orders are sent out on time. They have done so well and next week will no doubt be pleased to have a bit of a rest! These dolls are proving so popular too - I am sure she will be loved by your granddaughter. Thanks again, Cate

Posted 10 years ago

“The doll was lovely but thought it would of been bigger”

Helpful Report

Posted 10 years ago

Thanks for your review Carol. I understand it is difficult to visualise how large a doll will be when you can't see it. I find it's always useful to get a tape measure and imagine a baby lying along the length of the measurement shown on the website. Also, we do have a good returns service for cases like this if you did decide you wanted to return her for a larger one (although with just over a week to go to Christmas Day there is not a lot of choice left to swop her with unfortunately). Please get in touch if you would like to talk about it. Thanks. Cate

Posted 10 years ago

“Item very well priced compared to competitors. Arrived very quickly. Beautifully wrapped with great attention to detail - loved the bow on the receipt! Would definitely recommend.”

Helpful Report

Posted 10 years ago

Hello Emily, thank you so much for the review. It sounds as if you have had a really good shopping experience with us which is great. Have a lovely Christmas! Cate

Posted 10 years ago

“Brilliant, fast service and great products.”

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Posted 10 years ago

Thanks so much for the review Holly. I hope your little one loves her new dolls clothes. Thanks again, Cate

Posted 10 years ago

“My order was despatched very quickly and I know my granddaughter will love the Corolle doll. Thank you.”

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Posted 10 years ago

Thanks so much for the review Chris. I hope your granddaughter loves her new doll and dolls clothes too. They are lovely so I'm sure she will. Have a lovely Christmas and thanks again, Cate

Posted 10 years ago

“What a lovely shopping experience! Friendly, helpful, and the doll exceeded my expectations. Arrived quickly and beautifully presented. Now my one stop shop for all my doll purchases for my granddaughters. A nana from Lancashire”

Helpful Report

Posted 10 years ago

Hello Judith, thanks so much for your review. It's great to know we have made a Nana very happy, and hopefully there will be smaller very happy faces on Christmas Day. Thanks again for your order. Cate

Posted 10 years ago

“I purchased 2 dolls for my granddaughters age 2 and 6 for Christmas the dolls are both gorgeous and am sure they are going to love them, the hardest thing was choosing which dolls as they are all lovely, the experience from ordering to receiving my goods is excellent ! I will certainly order again in the future thank you Maria”

Helpful Report

Posted 10 years ago

Hello Maria, thank you so much for your review of Petalina. I do hope both your granddaughters are very happy little girls at Christmas, which is what Petalina is all about. Thanks again, Cate

Posted 10 years ago

“Helpful service, order arrived very quickly and the doll is very nice. Great success.”

Helpful Report

Posted 10 years ago

Thanks so much for the review Caroline. It's great to hear that your shopping experience with Petalina went smoothly. Now we just need the recipient to love her new doll. Thanks again, Cate

Posted 10 years ago

“The doll was everything I expected. I also ordered is after the order date for Christmas but I still got it before Christmas. Thanks”

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Posted 10 years ago

Thanks so much for the review James. That's really good to hear that your order arrived so quickly too, even at this time of year. I find it very reassuring because I won't sleep if I think Santa can't do his job because something is stuck in the post! Thanks again. Cate

Posted 10 years ago

“Lovely website, full of useful information to help you make the right choice. Amazing range of beautiful products, clearly presented. Good offers make the pricing competitive. Speedy and fairly priced delivery. The doll arrived well-packaged and I'm very happy with the product - she's gorgeous. Can't wait for Christmas Day to see my little girl's face when she unwraps her present and meets her new baby doll.”

Helpful Report

Posted 10 years ago

Thank you Ruth for your review. I'm so pleased you have found the Petalina shopping experience to be so good and wish you all a very happy Christmas! Cate

Posted 10 years ago

“good selection of proper dolls, quick and efficient service. Five stars! Thank you.”

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Posted 10 years ago

Hello Sue. Thank you ever so much for your review of Petalina - it really helps others decide whether to risk ordering or not so it is much appreciated. Wishing you a lovely Christmas! Cate

Posted 10 years ago

“Good service and prompt delivery - thank you”

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Posted 10 years ago

Thanks so much Roseanna for your review. We really do appreciate it. Have a lovely Christmas! Cate

Posted 10 years ago

“What can I say.... easy to order, stock available and with me in just a few days. Excellent.”

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Posted 10 years ago

Hello Sally, that's great to hear that your shopping experience with Petalina has gone well. I hope the little recipients love everything too. Thanks again, Cate

Posted 10 years ago

“lovely little dolly, and it came beautifully packaged, so much so, that i did not re wrap to give to Jenny on her first birthday. She loved the pretty bow too.”

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Posted 10 years ago

Hello Susan, thank you so much for the review. Clearly our warehouse team are doing a great job of wrapping the products! I hope your little girl loved the contents of the parcel too. Thanks again for your order. Cate

Posted 10 years ago

“Brilliant, quick service. Very happy mummy; very happy little girls!”

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Posted 10 years ago

Hello Sarah, that's great to hear that everyone is happy because that is what Petalina is all about! Dolls have that effect don't they? Thanks so much for the review. Cate

Posted 10 years ago

“Thoroughly pleased with the doll I purchased for my granddaughter and the clothes as well. Both came very quickly and were well packaged. So thank you very much”

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Posted 10 years ago

Hello Joanna, thank you very much for taking the time to review Petalina. We really appreciate it, and thanks again for your order. Cate

Posted 10 years ago

“Excellent customer service by Petalina - thoughtful and helpful response to my initial enquiry, followed by fast delivery of well packaged goods (with pretty extras, very girlie). All items I have purchased have been excellent quality and good value. The website is brilliant - i love the blog and articles about dolls by Cate - interesting, honest and fun. The dolls and products are very well described and photographed. Certainly the best doll-related company I have found.”

Helpful Report

Posted 10 years ago

Thank you very much for your review Anna, it's lovely to hear that we have a happy customer who enjoys our website and blog posts too. Thanks again for your order, Cate

Posted 10 years ago

“Beautiful doll which will be much loved for ever xx”

Helpful Report

Posted 10 years ago

Thanks very much for the review Anne. Emily is a beautiful doll and she'll look lovely in her school uniform. Thanks again for your order, Cate

Posted 10 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews