Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

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Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication. Super prompt dispatch and 24 hour delivery. Items were well wrapped. The doll and clothes were a great price helped by an extra discount for signing up to the newsletter. Superb service. Thank you”

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Posted 8 years ago

Thank you Ruth for writing a review for Petalina. You did get a great value purchase and we are glad that you are pleased. Bonnie and Pearl are such a great brand. Kind Regards Cate.

Posted 8 years ago

“Very happy with everything Ordering on the website was very easy. The item was exactly as described. Good communication and fast delivery. Really pleased with the item, good quality. Would highly recommend.”

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Posted 8 years ago

Thank you Kathleen for taking the time to write a review for Petalina. We really appreciate it. Super doll choice too. Kind Regards Cate.

Posted 8 years ago

“I bought Melanie Finouche and it was very easy to navigate the website. With lots of information about the doll and photos. The delivery was very well thought out. Text and email information keeping me updated with a chance to change date if needed. On the day of delivery I was given a one hour window for delivery so I could get on with my day. The doll was packed in pink tissue with Cate pink signature ribbon such a nice thought. Cate was very helpful from start to finish. Plus after sales was excellent Cate seeing I was happy with my purchase. I highly recommend Petalina I have been a customer for several years. Cate and her team are so helpful nothing to much to ask.”

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Posted 8 years ago

Thank you Doreen for your lovely review. We enjoying serving our customers and love it when they keep returning. Kind Regards Cate.

Posted 8 years ago

“have the most beautiful dolls”

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Posted 8 years ago

Thank you Veronica for your review. We are proud of our range of dolls and enjoy selecting them. Kind Regards Cate.

Posted 8 years ago

“I phoned Cate with an order which needed to be delivered to our hotel speedily,before our flight home to Canada.She was so friendly and accommodating on the phone! Nico arrived,beautifully wrapped,by express mail.He was so well packaged we were able to take him out his box and rewrap him in the bubble wrap we found in his outer box.Many thanks,Cate ,for your wonderful service in sending Nico so promptly!He has now made friends with Robert and is very happy in Canada!”

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Posted 8 years ago

Thank you Laurainne for letting us know it all worked out for you. Such a lovely story to read it warms our hearts. Kind Regards Cate.

Posted 8 years ago

“Excellently service, it arrived promptly and the packaging is superb! Doll is lovely of course. Petalina is my favorite go to place now. Will definitely recommend. Good job Cate and thank you!! :)”

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Posted 8 years ago

Thank you so much Estella for your review. We are so glad it travelled so swiftly. Great item choices too. Kind Regards Cate.

Posted 8 years ago

“Beautiful doll so made up with it would buy again”

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Posted 8 years ago

She is indeed a beauty. Thank you for letting us know. Kind Regards Cate.

Posted 8 years ago

“We bought the Gotz precious day Elizabeth 2016 for my daughter for her fifth birthday. She is really gorgeous and a big hit.”

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Posted 8 years ago

Thank you so much for taking the time to write Petalina a review. Elisabeth is a really beautiful doll, so I am glad your daughter loves her too. Kind Regards Cate.

Posted 8 years ago

“My order to Canada was shipped promptly and was really well packed.”

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Posted 8 years ago

Thank you for writing Petalina a review. We are pleased our items are travelling so speedily around the world. Kind Regards Cate.

Posted 8 years ago

“Great service, incredible range of products, and cheap and fast international shipping!”

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Posted 8 years ago

Thank you for taking the time to write Petalina a review. We really appreciate it. Kind Regards Cate.

Posted 8 years ago

“Superb customer service.”

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Posted 8 years ago

Thanks again. Kind Regards Cate.

Posted 8 years ago

“Fast delivery to the United States. Customer service is always superb!”

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Posted 8 years ago

Thank you so much for your review. It is great to hear our items are travelling so fast around the world. Kind Regards Cate.

Posted 8 years ago

“because I found a perfect little doll for my great niece ,she is only 4 week old, when I saw the doll at 12 inch tall,,reminds me of stories when I was born in 1944. I weighed 1,lb 8oz,, after 3 gr/sons..and great nephew,im so thrilled of a little girl.”

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Posted 8 years ago

Thank you so much Sheila for writing Petalina a review. It is so lovely to hear such stories. We hope she grows to love dolls too. Kind Regards Cate.

Posted 8 years ago

“I was able to find the exact dolls I was looking for. They were more than reasonably priced, and shipping rates were fair! Not only do I ADORE my purchase, they arrived in lightening speed! I will definitely be back for more!”

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Posted 8 years ago

Thank you so much for sending us this review. We are really glad you enjoyed the experience and we are especially pleased that our international couriers are working hard for us too. Can't wait to see what you will order next! Kind Regards Cate.

Posted 8 years ago

“Very easy to buy, nicely packed, quick delivery.”

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Posted 8 years ago

Thank you for your review of Petalina. We are pleased to hear that you enjoyed the experience. Kind Regards Cate.

Posted 8 years ago

“I recently purchased a doll from Petalina. Not only was the price excellent, but international shipping was reasonably priced and very fast. The doll was very well packaged and arrived in perfect condition. Thank you so much for such excellent customer service.”

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Posted 8 years ago

“The doll is beautiful, but was dissapointed with size for the price”

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Posted 8 years ago

Hello Karen, thank you for your review. I'm sorry you are disappointed with the size of the doll for the price but it's great to hear you think she is beautiful anyway. Our trade prices have increased by over 30% since before the referendum due to the Euro to Pound exchange rate and this has had to be passed onto our customers. I have been trying to contact you since you posted the original review but without success which is a shame. Anyway, thanks again for your order, and I hope the little recipient is very happy with her new friend. Best wishes, Cate.

Posted 8 years ago

“My grandchildren love the variety of dolls clothes”

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Posted 8 years ago

Thank you for taking the time to give Petalina a review. We are pleased that you love our selection. We really enjoy choosing what to stock. Kind Regards Cate.

Posted 8 years ago

“Lovely doll selection and easy to use website. Fast delivery.”

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Posted 8 years ago

Thank you for your review of Petalina. We really appreciate it. Kind Regards Cate.

Posted 8 years ago

“Beautiful product provided in a timely manner packaged beautifully.”

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Posted 8 years ago

Thank you for your review. And you chose well, these dolls are really very sweet. Kind Regards Cate.

Posted 8 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews