“Overall good experience. Chris was helpful and explained things when I requested.
Car
The car wasn't as clean as I would have liked. The steering wheel and dash still had stains which I removed myself.
No vauxhall mats included as was discussed on my first visit.
No manual or hand book found in the car and still waiting to hear if this could be collected.
Good experience overall.”
“Dealt with Andy Jackson and he was very helpful. Disappointed that we had to come back to get mud flaps fitted which were paid for. Disappointed that a panel of the car still has a white mark running through it and still waiting for that to be fixed. Car going back to garage in few weeks to investigate rattle/ vibration ? passenger side under bonnet somewhere. Andy Jackson been very helpful in trying to resolve these issues.”
“We thought the car was a good price, we already knew which one we wanted when we went to see the sales rep.
The back wiper blade was missing and a bit slow at getting back to me for a few days but got it sorted out.”
“got phone call about deals on new cars coming up and booked a space staff could not be more helpful and informative
they were great with my grand son who came with us could not do enough for you ending up with buying new corsa
THANKS tam”
“One very small problem with a dent on a second hand car I purchased but it got resolved straight away from the beginning and very helpful throughout the whole time letting me know everything that is going on and fitting things round my schedule which was great. Nice salesman that didn't pressure me at all and made the buying experience pleasant.”
“Very happy with the salesman and the delivery on the day with the flowers and the drink. Follow up to the dent being repaired has yet to be fixed after 1 phone call and still no contact.”
“The salesman guided us through the vast number of Adam variants and listened to our priorities so that we got the car we wanted.
He was careful to keep us informed about delivery progress.
Though unable to deal personally with handover, he had arranged for another employee to do that and ensured they were fully briefed on our requirements - including our request for a quote for a service plan - which we opted for. He also came to check all was OK.”
“Was told several times that the car was arriving, but didn't appear. Apparently one key arrived before the car., a week before. Unfortunately the salesman had a family problem and was called away. Which left me following up on the car, with several telephone calls to inquire about the processing of the car.”
“Very happy with our experience at your Motherwell sales centre, Darren was very helpful and consistent in everything that we needed to know or asked.”
“Bought my car mid February and the service from Brett (customer sales) was astonishing. He was very attentive, getting straight to what we wanted as the customer. Only problem I encountered was after having my car for 4 weeks I had to take it back for repairs as the bolts for the brake discs has come away causing issues with noise and breaking. They fixed it with no fuss and I was provided with a courtesy car whilst my car was being worked on for the day which was unexpected. Overall a good experience with Peter Vardy and the team.”
“The car salesman was very helpful throughout the process of purchasing the car.What let me down was when I picked up the car there was no mats in the car.This may be a small detail but any car That I have purchased was always supplied with floor mats,as was the previous car I purchased from Peter Vardy.It would also have been appreciated if garage gave a small gift to the customer as an appreciation for buying a new car from them.I was informed by a friend Peter Vardy used to give the customer a car cleaning kit as a thank you for buying a new car.”
“I did enjoy my experience, however, I spent a long time waiting around. On my first visit when an arrangement was made with a salesman for me to come in after waiting 30 minutes and not being seen I left as I had to be somewhere else. I did return and did purchase a car but I had to phone and chase things up and a few times left a message and was not called back. I'm currently waiting on my personal number plate details arriving, I handed in V5 document for my old car when it arrived and was told to come in any time during the week to get plates fitted. Luckily I phoned before driving over as is was not the correct information.”
