“Absolutely delighted with the car. Cannot say enough good things about Arlene who sold the car. My only complaint would be that the car had a sticker saying 2 years servicing when you buy the car. Peter vardy gave me a less than satisfactory reason for why my deal does not include servicing. Thank you again Arlene”
“Very happy with brett and the sales manager ali at kirkcaldy. They managed to find the car i wanted and albeit a few teething problems with getting the car quickly it was worth the wait in the end.
Many thanks.”
“This is my first experience with Peter Vardy as a supplier. Everything was going well until I went to pick up my car and there were marks on the bonnet and wing which did not meet the standard that you advertise. The paint shop manager/ employee was hesitant to address the problem however the sales person Alan Floyd took control of the problem and agreed a solution turning a negative experience into a positive one. He organised the car to be brought back and repaired to the correct standard whilst being mindful of my requirement for a replacement vehicle. Excellent customer service from Alan Floyd.”
“Very happy with the presale and salesman, purchased car was supposed to have a faulty tire replaced before handover which wasn't. Car finally booked in to have tire replaced at second attempt so after care service in place and hopefully resolves only issue. Would recommend to potential purchasers.”
“An efficient service
I didn't inspect the car and was provided with good details by the sales man to enable me to buy unseen
The car was collected by my wife”
“The sales man Rob was brilliant and I work in customer service I appriciated his manner and he gave a good customer service. We encounter a problem with the car in the first day of driving it home and one phone call and it was back to b fixed and the service girl that felt with me was very pleasant and finished of the experience on a happy note thank you all”
“It took longer than I imagined to deliver my Car, I had to contact Peter Vardy for updates on the delivery
During the initial transaction I was left alone on several occasions while the Salesman went to other offices for various reasons”
“I dealt with David ivison over a few months on getting the right car,he went above and beyond my expectations to get me the right car,more than pleased with peter Vardy Kirkcaldy and will return there in the future”
“I saw my car on Autotrader and got a pop-up for an online chat. The response was quick and promised to get someone to send photos (non on Autotrader or Peter Vardy sites as just in) and more information, none was forthcoming. However, when I arrived at the dealership, the salesman Ryan Fitzpatrick was very friendly and helpful, explaining that the car had not long arrived and still needed prepping. He worked hard to get me the best deal, and after I picked up the car, and needed a service light reset, he accommodated me, despite me just turning up out of the blue a few days later. Thanks Ryan.”
“Mark our salesman was brilliant very patient and informative, he answered all questions straight away and new what he was talking about. I absolutely fell in love with the car, since the purchase mark has phoned numerous times keeping me upto date with the ordering of my second key”
“The salesman who served me was new to the job but did his very best to answer all my questions I was really impressed with his attitude and willingness to help.”
“Overall, I had a good experience with Peter Vardy apart from the administrative part of handover.
Many thanks for your assistance.
Best wishes,
Priscilla SK Oh”
“The handover process itself was excellent . However there was an issue on handover of 3 scratches and very minor indentations which had been poorly touched up. Paul phoned his manager and got authorization for me to take the van away and organise to have this done at my local paintshop as I live 2 .5 hours from your depot. This is scheduled for this Friday 6th May, Justin Fotheringham has authorised the quote for this to be completed . I realise accidents and scratches happen but slightly disappointed this was not noticed or pointed out prior to collection as it is now an inconvenience for me to have to deal with which timewise I could do without.”
