“great service and Thomas and Kevin were great with me. they weren't pushy like other car salesmen and totally made the whole process of buying my new car so easy! thanks guys”
“Few blips along the way in regard to the incorrect advertising of the car I wanted to buy but in the end this was resolved. Slight issue with personalised number plate still awaiting resolution.”
“When I picked up my brand new mokka I picked up on the lower bumper had been bent and scraped if I had drove it off the forcort it would of been my problem then it took over a month and 2 visits to garage other than that it was a A1 servic”
“James the person I had to deal with came over as a very pleasant person did his job as expected the only problems I had was the delivery date had to be changed
Leaving me without a car for two weeks and was a problem as I had to hire a car you'rs
Gordon Macgregor”
“Pleased with the overall service provided by the team at the Dalgety Bay branch. Michael Kench, the sales executive I was dealing with, was particularity helpful and approachable and helped find a specific model of car that I was after.
The one negative thing about my dealings with Peter Vardy is the website. It became clear to me that the cars posted on the website are mainly just examples of cars that might be available and not actually cars that are at branches across Scotland. Due to this I did consider taking my business elsewhere, it was only the good work of the sales team that prevented this.”
“Well wasnt happy when picked up the car . Had too take it back... a bit of oil spill on bonnet of the car and a scrape on the back bumper...and totally dirty on the outside of the car not even been washed. .so obviously it wasnt sent out checked a bit disappointing.”
“After a slow start and not much communication things were became okay and it turned out that we received. Good service.
If they had communicated properly from the beginning of the enquiry and after I placed the order it would have been excellent.”
“I was very happy with the service I got from. Chris and he was excellent at explaining things about the new car, and kept me well. Informed throughout the whole process. I was very touched with the pre view video of my new car thought that was a lovely touch.
Would definitely buy another car from Peter vardy and through Chris again.
Look forward to seeing you all again in the future.
Thanks
Tracy little”
“Initial experience was excellent - test drive with a very knowledgeable sales representative who did a great job without being over-bearing - a good style. The subsequent sale negotiation presented some challenge (initial part-exchange offer was very disappointing but was positively addressed when challenged by me). My post-sale experience has been good to date albeit have had little requirement for contact so far. New vehicle collection (handover) was very good - detailed and not rushed in any way.”
“Firstly I have been very pleased with my previous Corsa and had no hesitation on buying another. The service I was given during the purchase was very good and I would have no hesitation in recommending you to others. I am more than pleased with my new Corsa.”
“Hi.
This is the first time I have purchased a car through a dealer. I was expecting some unwanted pressure sales pitch & loads of smarm to back it up. Happily I was totally wrong, A sales man called Dane introduced himself, allowed us to browse unhindered but was at close hand to offer advice when it was sought. On choosing a car Dane took us through all the relevant paper work & legal speil, told us what we should do next & gave us a date when all things should be completed & we could pick up the car. A Truly pleasant experience all round,so why did'nt I give full marks? well i can't wait to see how they might improve on such a good service when I trade in in 3 yrs time . Many thanks Dane & to your colleagues who kept us topped up with as much coffee as we could take. :)”
“Salesman was excellent, but car was 2 weeks later than I expected, phoned a few times for an invoice to be sent out to me, I am still waiting 2 weeks later. Once I paid for the car it seems that is where the customer service ends. I purchased a viva, I am very happy with the car, but I need an invoice for gap insurance as proof, not a purchase order, which differs slightly. As I said salesman was excellent, but not even an email or phone call to follow up and I wasn't informed of the 1 year breakdown service, which I found out about from a friend. The staff are lovely and very helpful, just very lacking in aftercare service.”
“Very happy with the Staff member who was dealing with me and helped me understand buying a car and the extras that come with it
Not happy that my car was covered in scratches even though these were meant to be fixed before I bought it
I called up to arrange a time to take car back in, to get this resolved but I still haven't herd anything”
“Our experience of buying our first brand new car was surprisingly simple.
We found the staff very polite and professional, we will be using peter Vardy again
to upgrade in 3 years time.”
“Overall great customer service apart from tha fact I was given a 2.30 collection time and wasn't taken till after 4.30 as well as having to keep 2 children entertained and wasn't given an explanation as to why it took so long.”
