Petwell.co.uk Reviews

4.8 Rating 7,285 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,285 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
Only 4 stars because it took two weeks for my order to arrive. Otherwise very happy and the cats are very wormed :-)
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Posted 2 years ago
Brilliant reliable company Great stuff!!
Petwell.co.uk 5 star review on 25th January 2022
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Posted 2 years ago
products arrive promptly and as ordered, very efficient.
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Posted 2 years ago
Customer service non existent. Instructions state if you need to return an item that you have to contact them to get a return shipment label, which has proven to be impossible as they do not respond to emails. Have emailed 4 times, I got an automated response saying they are busier because of the Christmas period - it’s nearly the end of January so why is their auto response still referring to Christmas? I am left with an item that is not suitable and unable to return it. Would not recommend and will never order from them again
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Posted 2 years ago
Good reliable company, fantastic prices, fast delivery, will keep ordering đź‘Ť
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Posted 2 years ago
I always use Petwell for my cat’s supplies as they are genuine & well priced. It’s a company that I can trust.
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Posted 2 years ago
Items are well priced and they ship them out very quickly!
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Posted 2 years ago
Great online pet care store, good selection of products, easy ordering process and competitive pricing. Definitely recommended.
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Posted 2 years ago
Arrived in good time very pleased will be buying again from this seller
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Posted 2 years ago
I've shopped at Petwell for my cat for several years now and would highly recommend them. We always receive our order swiftly and neatly packaged. Very good website too.
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Posted 2 years ago
Very good service,product was packed well,have used petwell quite a few times. Erik thanks you for his medicine.
Petwell.co.uk 5 star review on 15th January 2022
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Posted 2 years ago
Easy repeat ordering service. Prompt delivery.
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Posted 2 years ago
Fast delivery of items order, good selection of dog and car products
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Posted 2 years ago
Very good service and quick delivery service. I get my front line from petwell all the time.
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Posted 2 years ago
Great value for money and always prompt delivery.
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Posted 2 years ago
Fantastic service wouldn’t go anywhere else
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Posted 2 years ago
Always buy direct from petwell good prices and steadily delivery
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Posted 2 years ago
Great service Fast delivery Good prices and selection of products
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Posted 2 years ago
arrived in good time and condition
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Posted 2 years ago
Just as described at a good price (better than the largest online retailer on the globe!) quick delivery, and in the run up to Christmas. Would recommend.
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Posted 2 years ago
Petwell.co.uk is rated 4.8 based on 7,285 reviews