Petwell.co.uk Reviews

4.8 Rating 7,285 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,285 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
Frontline plus for cats from Petwell is excellent value.
Helpful Report
Posted 2 years ago
Order arrived before expected so am pleased with the service I received.
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Posted 2 years ago
Packaging needs to be more robust.
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Posted 2 years ago
Easy to order and quick delivery
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Posted 2 years ago
ist class service price was right
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Posted 2 years ago
I got in touch with petwell as my order hadn't arrived. I had a swift response from them with apologies and my order arrived the following morning would definitely recommend them for fantastic customer service
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Posted 2 years ago
Items arrived with no issue but unimpressed that you now use DPD to send out and charge delivery! This item fits through letterbox and used to be sent by Royal Mail with no delivery charge.
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Posted 2 years ago
Great prices and great customer services.
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Posted 2 years ago
Pet well are always fractionally cheaper than other websites and I’ve always ordered my cars flea and worm treatment from them. However, this is the last time as delivery takes forever, even if express delivery paid for. Every time I have to make numerous calls and emails and items normally arrive at least a week and a half later. If you don’t mind waiting a few weeks then fine, but for me, chasing them up after every order is now over and I will be taking my custom elsewhere.
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Posted 2 years ago
Good value products and very good service.
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Posted 2 years ago
Easy to order and arrived quickly.
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Posted 2 years ago
Great service and great prices. My order arrived on time, I would highly recommend this company.
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Posted 2 years ago
Excellent service. The dog bed arrived swiftly. Thank you.
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Posted 2 years ago
Very happy with the whole service, including the prices.
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Posted 2 years ago
Easy to order, good free delivery for reasonable minimum. Allpriducts I needed. Thanks
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Posted 2 years ago
Excellent service.
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Posted 2 years ago
Really pleased with delivery and competitive product price.
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Posted 2 years ago
Good product, delivery and service. Easy to use and works.
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Posted 2 years ago
This product didn’t work unfortunately cats still have eggs on new bedding, live fleas and itching
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Posted 2 years ago
This product us effective on my 2 cats. For once, it arrived late and well past the cats' treatment deadline. When I contacted Petwell, they responded promptly to explain the delay. Thank you
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Posted 2 years ago
Petwell.co.uk is rated 4.8 based on 7,285 reviews