PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent ,prompt service”

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Posted 7 years ago

“received a good service.”

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Posted 7 years ago

“I own my own business and use them regulary”

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Posted 7 years ago

“Happy with the service I recieved”

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Posted 7 years ago

“I sent two phones to this company a Samsung Galaxy S8 & S9. I received the trade pack very quickly via Royal Mail First Class I then sent them both and they arrived two days later at the company and they confirmed via email they arrived. they started testing on Friday afternoon one one phone and then the other turned up a few days later via Hermes. The testing procedure took a long time and didn't finish until Wednesday, where I then got an email saying there was an issue and I got offered a reduced amount for both phones and I immediately accepted their offers and this was late Wednesday afternoon. then it came to Thursday, when I expected payment to be made but it wasn't just said awaiting payment and and then Thursday late afternoon I got a email saying both payments have been made, so I checked my account as bank transfer should be instant but sometimes takes upto two hours, still I have received no payment for my phone's. I have contacted them numerous times via email and phone calls but I get no responses to anything. I'm hoping I will hear back now !!!”

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Posted 7 years ago

“Quick service thank you”

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Posted 7 years ago

“I keep using phone convert and have had one issue. It was fixed promptly and efficiently so I have continued to use them.”

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Posted 7 years ago

“Was slightly longer by a day but all went well and I got a good price so will use again.”

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Posted 7 years ago

“Sold some phones and all was good.”

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Posted 7 years ago

“Sold some phones and all is good”

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Posted 7 years ago

“I still haven’t received pavement for my phones that I sent and have had no contact from anyone via email or the letter I sent in over 3 months now. Worst company I have ever dealt with in my life!!”

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Posted 7 years ago

“Great company to deal with and quality products 5 star service”

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Posted 7 years ago

“Very good and very kind”

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Posted 7 years ago

“Bought very good items for the family and will use again”

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Posted 7 years ago

“Would recommend and use again.”

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Posted 7 years ago

“Best price for my handset”

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Posted 7 years ago

“Best price for my phone.”

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Posted 7 years ago

“Took a couple of days longer than expected but got the best price for my iPhone X”

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Posted 7 years ago

“Excellent service and payment”

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Posted 7 years ago

“Used for the fourth times thanks.”

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Posted 7 years ago

PhoneConvert is rated 4.2 based on 933 reviews