PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 925 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent my phone in June and, despite promises of payment, I'm still awaiting payment. I would advise others to be very wary of dealing with Phone Convert. I am liaising with Trading Standards about what to do next. The one star given is only because there's no option to go lower. Avoid at all costs.”

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Posted 6 years ago

“Sold iPhone 6 but got it turned out to be a 6s and I got the correct payment thanks.”

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Posted 7 years ago

“Sold an iPhone 6 but it ended up being a 6s and they paid the extra 👍”

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Posted 7 years ago

“Great money for my iPhone 8”

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Posted 7 years ago

“Epic sold iPhone 8 brand new and got some pounds.”

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Posted 7 years ago

“Quick and efficent”

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Posted 7 years ago

“Quick and efficent”

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Posted 7 years ago

“Use with my company often with my business and keep getting good service.”

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Posted 7 years ago

“Money received.”

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Posted 7 years ago

“Positive experience received today and paid today.”

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Posted 7 years ago

“My friend Judy recommended Phone Convert and I'm glad she did they provided free post and quick payment which is great.”

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Posted 7 years ago

“Ace decision to use them.”

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Posted 7 years ago

“Excellent ,prompt service”

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Posted 7 years ago

“received a good service.”

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Posted 7 years ago

“I own my own business and use them regulary”

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Posted 7 years ago

“Happy with the service I recieved”

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Posted 7 years ago

“I sent two phones to this company a Samsung Galaxy S8 & S9. I received the trade pack very quickly via Royal Mail First Class I then sent them both and they arrived two days later at the company and they confirmed via email they arrived. they started testing on Friday afternoon one one phone and then the other turned up a few days later via Hermes. The testing procedure took a long time and didn't finish until Wednesday, where I then got an email saying there was an issue and I got offered a reduced amount for both phones and I immediately accepted their offers and this was late Wednesday afternoon. then it came to Thursday, when I expected payment to be made but it wasn't just said awaiting payment and and then Thursday late afternoon I got a email saying both payments have been made, so I checked my account as bank transfer should be instant but sometimes takes upto two hours, still I have received no payment for my phone's. I have contacted them numerous times via email and phone calls but I get no responses to anything. I'm hoping I will hear back now !!!”

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Posted 7 years ago

“Quick service thank you”

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Posted 7 years ago

“I keep using phone convert and have had one issue. It was fixed promptly and efficiently so I have continued to use them.”

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Posted 7 years ago

“Was slightly longer by a day but all went well and I got a good price so will use again.”

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Posted 7 years ago

PhoneConvert is rated 4.2 based on 925 reviews