PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not to bad.”

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Posted 6 years ago

“Broken phone for money”

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Posted 6 years ago

“Received payment for a rubbish handset”

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Posted 6 years ago

“Paid for a broken phone.”

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Posted 6 years ago

“Have been without my phone or payment for months now. Agreed the reduced quote and since then an email stated payment made to my account however nothing received. Contacted them loads of times but only ever receive and email stating"I'll look into this" then that's it!!! They have too many false reviews making it look like their a good company when in fact they are theives!!! Has now been resolved but only after i has posted these reviews.”

Helpful Report

Posted 6 years ago

Dear Thomas, As explained to you via email you supplied the incorrect account number but lucky this did not go to anyone else. As soon as the correct details were supplied payment was sent, and you were happy with this. We have sent you another email would you kindly respond. Regards, Phone Convert

Posted 6 years ago

“Slightly delayed but explained.”

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Posted 6 years ago

“All explained and completed.”

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Posted 6 years ago

“OMG! I wish I'd read all the reviews before sending my Samsung galaxy tablet S3 in its original box to this company. I sent my tablet to them on the 1st/July/2019 via the Hermes postage sticker they sent me. I have been tracking it eversince and now hermes tracker is saying that on 04/07/2019 15:08 It was placed in a safe or secure porch at the address. Surely by now phoneconvert should have received it and updated their system as item received but that has not happened yet. I have emailed them a couple of times and haven't heard anything from them. They do not have a contact number so can not contact them. Does this mean I have been duped. I am so worried now. Phone convert can you please contact me ASAP.”

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Posted 6 years ago

Dear Sylvia, We have spoken to via email and returned your tablet as requested. We provided all the information we have and only received from Hermes yesterday. Regards, Phone Convert

Posted 6 years ago

“Happy overall.”

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Posted 6 years ago

“Only ones to offer money for my iPhone 4.”

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Posted 6 years ago

“Best price for the handset”

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Posted 6 years ago

“Little bit longer than expected but got the best price.”

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Posted 6 years ago

“Took longer than I expected, due to cheque delivery problems, however once they received my email expressing disappointment within 24 hrs I had a bank transfer.... great promp communication resolved ASAP”

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Posted 6 years ago

“Fine and no real hassle”

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Posted 6 years ago

“Trying to leave a review but keeps saying error.”

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Posted 6 years ago

“Sent it in and forgot to reset the device they sorted it with no hassle.”

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Posted 6 years ago

“So the response Phone Convert wrote below is a complete lie. They said they would return my phone and they have not. They are thieves and liars and will be put behind bars. I am pursuing them relentlessly and will not give up until they are arrested. DO NOT SEND THEM YOUR PHONE, THEY WILL STEAL IT.”

Helpful Report

Posted 6 years ago

“Sent phone . Have advised can’t find on their system! As having issues with it . First time and last using this company. Will be contacting Royal Mail and raising complaint. £125 . Used other companies in past no issues at all. AVOID”

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Posted 6 years ago

“Sold a few now took slightly longer but all good.”

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Posted 6 years ago

“Sold a few now.”

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Posted 6 years ago

PhoneConvert is rated 4.2 based on 933 reviews