PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy”

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Posted 6 years ago

“Simple and easy”

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Posted 6 years ago

“Multiple phones sold.”

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Posted 6 years ago

“Used a number of times and sell my business phones.”

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Posted 6 years ago

“Terrible service.......I received an email on 10th April confirming payment was sent. I am still waiting for payment. Initially when I contacted them I received replies apologising that I had not received a cheque and was assured when I provided my bank details that payment would be sent within 72 hours. I have still not received payment and have sent several further emails without reply. I have sent another email today giving the option to resolve before I escalate to the ombudsman. I wish I had read the reviews before selling my phone to this company, I can only think that the positive reviews are fake (something which was in the news recently)”

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Posted 6 years ago

“👍👍👍👍👍👍👍”

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Posted 6 years ago

“I keep using them”

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Posted 6 years ago

“Tried them again.”

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Posted 6 years ago

“Used a few times now.”

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Posted 6 years ago

“They kept me in the loop even with a slight delay.”

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Posted 6 years ago

“Paid towards my trip to Madrid, come onnnnn!”

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Posted 6 years ago

“*** My review is 0 stars not 4! ***”

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Posted 6 years ago

“Posting took a little longer than I expected but they kept it open and sent payment.”

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Posted 6 years ago

“Posting took a little while but they kept the order open and all went well from there.”

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Posted 6 years ago

“Sold a second for my wife and again things went well.”

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Posted 6 years ago

“Be very wary!!! I’m about to submit a court claim against this company. Passed between Phone convert & Hermes. Varying tales of what happened to my phone! Ignored by Phone Convert despite many attempts to get their help. Extremely disappointing”

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Posted 6 years ago

“No problems free post and payment.”

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Posted 6 years ago

“No issues and free post was used fine with payment at the end.”

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Posted 6 years ago

“Received thank you”

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Posted 6 years ago

“Money received”

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Posted 6 years ago

PhoneConvert is rated 4.2 based on 933 reviews