PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended and will use again.”

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Posted 7 years ago

“Found phone convert on onrecycle and they were the top price, so I decided to use their service and they did not disappoint.”

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Posted 7 years ago

“👍👍👍 thanks”

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Posted 7 years ago

“Nice and easy with postage supplies with a pink Jiffy bag and then quick payment.”

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Posted 7 years ago

“Sorry used them a while ago and never left a review very happy with the service.”

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Posted 7 years ago

“Excellent service and was updated through out.”

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Posted 7 years ago

“They could not have done more I made the mistake of the handset I booked in and they corrected it and sent payment.”

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Posted 7 years ago

“Sent my Samsung s8 in brand new thank you.”

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Posted 7 years ago

“Good service, found it on the net and never used them before but will again.”

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Posted 7 years ago

“Came across this site via google search and I thought I would try it as I read a few negative reviews with other websites and glad I did as they kept me informed and paid me the money.”

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Posted 7 years ago

“Excellent service all around!”

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Posted 7 years ago

“Sent phone on 2nd January 2018 which was delivered to Phone Convert (confirmed by Royal Mail). Phone Convert claim they haven't received the phone. Now not responding so going to initiate County Court proceedings. Be careful.”

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Posted 7 years ago

“Good work and service.”

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Posted 7 years ago

“Moved across from Spain and needed some cash from this website booked the phone in and used their free post and got money into my paypal account.”

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Posted 7 years ago

“Thank you very much got my money 👍”

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Posted 7 years ago

“Good and got constant emails with updates.”

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Posted 7 years ago

“Quiet and easy”

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Posted 7 years ago

“Good service payment took one day longer than expected but got what I wanted.”

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Posted 7 years ago

“The most unprofessional company I have ever dealt with. Would not surprise me if this isn't really a company at all, but one guy (apparently named Will) sat in his bedroom surrounded by phones he has no intention of paying for or posting back to the owners. Am fairly certain the vast majority of the good reviews left on this site are by the company themselves, to combat the ever growing volume of negative reviews. Sent my phone in at the start of December, received a quote for less than initially offered. Queries why quote was lowered but received no reply. Chased them again a couple of weeks later for them ask what my order number was and what the issue was, despite having it on their system. Few back and forth trivial emails. Eventually then said they would send the phone back 2 weeks ago but, alas, I have not received anything. Now February and no money to show, nor phone back in my possession. Have started a small claims court claim because I cannot see them ever willingly returning my phone or sending any money. HIGHLY advise against using this company.”

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Posted 7 years ago

“Quick efficient service, money paid promptly”

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Posted 7 years ago

PhoneConvert is rated 4.2 based on 933 reviews