PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.18

4.2 Rating 925 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You’ve had my phone now 10 days. Last text said a technician would check it and get back in touch. That was 10 days ago and I’ve heard nothing since. I’ve had no reply to an email I sent.”

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Posted 7 years ago

“Not received my money as yet from my phone that's been sent..as far as I can see.”

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Posted 7 years ago

Dear Yvonne, Payment sent on the 09/10/2017 to the details you provided. Regards, Phone Convert

Posted 7 years ago

“great service”

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Posted 7 years ago

“Good turnaround time, got what was promised, good experience all-in.”

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Posted 7 years ago

“Got the full price offered and had emails informing me of the status of my phone however it took 5 working days to get the money from when they received my phone not 2 as stated in the initial email.”

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Posted 7 years ago

“I hadn't received payment despite receiving an email that payment was on its way. I sent numerous emails, which went unanswered. I then wrote a review on this forum and immediately received a response. As it turned out, I allegedly entered my sort code wrong, which is why I hadn't received payment; the issue was fixed within the next day or so. However, the fact that my emails went unanswered for so long was not a pleasant customer experience.”

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Posted 7 years ago

Dear Luc, Your supplied the wrong bank details which payment was sent to on the same day. Once we knew you had not received payment and we asked you to confirm details you confirmed they were incorrect. We sent payment as soon as we could to the correct details that you finally supplied. You also agreed to remove the feedback as this was your error, but after 7 days you have not. Regards, Phone Convert

Posted 7 years ago

“Excellent service. Good communication throughout. From receiving the free post package to receiving payment took less than a week. Would definitely use again. Thank you.”

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Posted 7 years ago

“Brill will use again”

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Posted 7 years ago

“Brill use again”

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Posted 7 years ago

“Super service payment same day, the wife is now sending hers.”

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Posted 7 years ago

“Good stuff, recommended”

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Posted 7 years ago

“Payment same day for my iPod and the only one to offer a price!”

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Posted 7 years ago

“Was not sure what to expect as I used other companies previously, but really happy with the service and would recommend”

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Posted 7 years ago

“Happy to use again. Freepost, quick payment and some advice for anew phone which is always good.”

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Posted 7 years ago

“Full payment received!”

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Posted 7 years ago

“Review revised from 1 to 3 stars: Took a long time for them to process my phone and to respond to enquiries. Problems were eventually dealt with and money received. I would give two stars if they didn't offer higher buying prices than other companies.”

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Posted 7 years ago

“New quote was better than expected and with a slight delay money was received.”

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Posted 7 years ago

“Wife and I sent our phones separately but got the same outcome both happy and will use again.”

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Posted 7 years ago

“We use again and was happy with the service.”

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Posted 7 years ago

“Sent my phone, they agreed the price my phone was worth,”

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Posted 7 years ago

PhoneConvert is rated 4.2 based on 925 reviews