PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.17

4.2 Rating 912 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 912 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Payment received thank you.”

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Posted 4 years ago

“Kept in contact and I accepted a new quote which I felt was fair.”

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Posted 4 years ago

“Just fine thanks.”

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Posted 4 years ago

“Fraudulent company. 19/01/19 PhoneConvert stole my phone”

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Posted 4 years ago

“Beware, do not use this company, they are a scam. I would give zero rating if possible. They have taken my phone and will not pay or return my phone. This is a scam company, if you try and contact them they will either give a vague response or not reply at all. Worst company I have ever come across. AWFUL”

Helpful Report

Posted 4 years ago

Hi, We have explained the device is locked to your google account and we can not access it. If you would like the device returned we need you to confirm your return address please? Regards, Phone Convert.

Posted 4 years ago

“VERY POOR!! Would never use this company again! Nearly 3 months down the line and I’m still waiting for my money! Sent emails but no one bothers to get in contact with you! Forced to take this higher”

Helpful Report

Posted 4 years ago

Hi, As explained to you via email your device is locked via icloud. We have sent emails which you have responded to but not requested it back or sent details that we can use to reset it. Please respond to our latest email. Regards, Phone Convert

Posted 4 years ago

“Was longer than expected but they contacted me to explain.”

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Posted 4 years ago

“Contacted me and explained, then all was completed.”

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Posted 4 years ago

“Recycled a broken not used device, it all helps.”

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Posted 4 years ago

“Cheque received and paid in.”

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Posted 4 years ago

“XS max sold 👍”

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Posted 4 years ago

“Fair quote and was accepted.”

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Posted 4 years ago

“Happy to leave a positive review.”

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Posted 4 years ago

“Just cam back from holiday and it has been completed.”

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Posted 4 years ago

“Sent a Samsung galaxy tabs3 took them 2 weeks to say they had recieved it,then got an email to say it wasn’t the right one so the amount I was meant to get went down by almost half,then got another email a week later saying it had been paid into my account,that was over 2 weeks ago,no transfer takes that long,these people are obviously con artists so please don’t use them,all of the positive feedback is b.s have contacted trading standards,sell to them and you will never see your money or your item ever again”

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Posted 4 years ago

“😄✌️👍👌✌️👍😍😴😀 paid.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Sent in what I thought was a A5, but turned out to be a A5 2017 so got more money for it, lovely bonus.”

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Posted 4 years ago

“Sent them my phone on 10/06/19 and heard nothing from them until I sent an email. Over a dozen emails later I ask them to return my phone and they sent the wrong one. I sent it back and they didn't respond until I sent them another email at which point they asked me for the IMEI number for my phone which I can't do because they still have it? It is now 06/08/19. DO NOT USE THIS COMPANY!”

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Posted 4 years ago

“Resolved and issue and can move forward.”

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Posted 4 years ago

PhoneConvert is rated 4.2 based on 912 reviews